Customer Reviews for Performance Jonesville
(U-Haul Neighborhood Dealer)

340 comentarios

490 Olds St   Jonesville, MI 49250
(S Of Us 12)

(517) 849-9404

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 4 p. m.
Horario especial
  • 11/24/2022: cerrado
  • 12/25/2022: cerrado
  • 1/1/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(517) 849-9404

490 Olds St
Jonesville, MI 49250
(S Of Us 12)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 4 p. m.
Horario especial
  • 11/24/2022: cerrado
  • 12/25/2022: cerrado
  • 1/1/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

:)

Rebecca H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel K. 
Clasificación:
5.0

Better trained agents and better communication with customers.

cynthia B. 
Clasificación:
5.0

N/A great service friendly staff

Ricky B. 
Clasificación:
5.0

Nothing, Friendly staff, good equipment.Everything was as expected, I had a great experience & would recommend Uhaul and this location to everyone.

Robert G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

There was a lot of run around in the week or two prior to pickup, with someone at corporate, as to where I was going to have to go to get the trailer I rented online in Jonesville. She was very nice and went out of her way to help me but where I was going to have to go to get the trailer was a constantly moving target until about a day or two out. This shouldn't happen. If one goes on the website and picks a location, either the item is there or it isn't. I shouldn't have to keep changing my plan because you tell me I can rent a trailer in one place online and then call me with two or three different locations as far as forty minutes from where I scheduled pickup.

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel C. 
Clasificación:
5.0

Keep doing what you're doing

robert B. 
Clasificación:
5.0

Location fine, your system is not customer focused.

Justin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason E. 
Clasificación:
5.0

Great help and customer service. Will use again when in need of the service. Used U haul on our move to Michigan from Florida three years ago. If you use your service a lot can you get any discount on the charge per mile ?

craig C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Very good experience.

Brian R. 
Clasificación:
4.0

I had locked the keys in the van. I bought the extra insurance for $5. It was worth it. Someone came in about an hour.

waneta D. 
Clasificación:
5.0

The gentlemen that helped us with our rental went above and beyond the call of duty. Although a previous customer left the truck muddy, the merchant at Performance in Jonesville, MI swept and cleaned it as much as possible for us and gave us extra blankets to protect our furniture. The truck was in excellent condition and drove extremely well.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER ALAN B. 
Clasificación:
5.0

Scott hooked us up. Super nice guy!!! Quick easy rental. Def will recommend this place Thanks 

SHERYL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meaghan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GASPAR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELSEY SUE S. 
Clasificación:
3.0

No comment

Maged H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUADALUPE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

james K. 
Clasificación:
1.0

El cliente no dejó un comentario.

CARL DEAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE ROY W. 
Clasificación:
3.0

Employees were fine, but truck bed was dirty, brakes sqeal when stopping and suspension was terrible. Truck bounced all over the road.

Kelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARIANA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY RENEE R. 
Clasificación:
5.0

Scott at Performance Automotive gave us great customer service. Their location didn't have the trailer we needed, but he picked up the phone and called another area UHaul dealer to get one sent over. He could have just told us to use UHaul's computer system (which I never feel comfortable with...there's no guarantee you'll get what you asked for), but he went the extra mile for us. Great service from the Perfomance Automotive employee!

CHRISTOPHER TODD B. 
Clasificación:
3.0

I have rented trucks many times over the years and I can honestly say this was the absolute worst experience. First Uhaul changed my pickup location multiple times. At one point, after confirming my truck over the phone with a Uhaul representative, my truck was given to someone else. I had to call back and argue to have my truck put back on my reservation. After I picked up the truck, Uhaul changed my drop off location without informing me. So when I went to my account to verify the drop off location, I saw a new location that was an hour away. I then spoke to a representative over the phone to get that situation addressed and the rep was not particularly pleasant.

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN MICHAEL C. 
Clasificación:
3.0

El cliente no dejó un comentario.

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD EARL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilfred M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID GLEN V. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICKY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA ANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

amy F. 
Clasificación:
5.0

Since I have to take pictures of gas and odometer readings, I didn't see where typing this information was practical. However the process was user-friendly and easy.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANDRA JUNE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA ANN S. 
Clasificación:
1.0

When I called with some questions, I put on hold for 15 minutes and was eventually hung up on and when I called back I was sent to voicemail. I left a message and no one returned my call. I then rented online without asking the questions I had. Things were fine using the uhaul except the customer service person did not explain anything to me. I was charged for 3 times more miles than I actually drove and have not heard from anyone since when I was told I would hear from a representative within 48 hours.

Tiffany H. 
Clasificación:
5.0

Thanks you did great

ELIZABETH K. 
Clasificación:
5.0

Great location. Extremely helpful and pleasant

MICHAEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA ANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL LEE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

I was suppose to get my Uhaulbin Coldwater Michigan. They did not call me until my pickup time at noon that I had to change to the Jonesville location. We drove 2 hours to get to Coldwater then had to backtrack to Jonesville to get the truck. Then drive back to Coldwater where the house was. Took an extra hour. I was not happy

Charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron M. 
Clasificación:
3.0

Your website suggested that I needed magnetic rear lights, which I purchased. Firstly, I did not need these lights based on the my tow vehicle, and Secondly, they were shipped to my home instead of the pickup location 200 miles north. Completely useless advise and transaction. also very annoying since I had to drive 30 minutes from my preferred local uHaul center because they didn't have an extra-wide tow dolly there and apparently they can't be positioned at this price point.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lora S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER SHAW S. 
Clasificación:
2.0

Uhaul was dirty and covered in sand and mud. There is a hole in the top corner drivers side of the roof that leaked water in and on all of my furniture and equipment. Then it was a hell of a process to get the reservation.

Jacob T. 
Clasificación:
5.0

This place is the best. Hands down.

STEPHANIE LYNN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

juian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbie R. 
Clasificación:
5.0

The staff at Performance was great! Super helpful, a really great experience! Thanks guys!

Gary H. 
Clasificación:
5.0

N/C

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terryneil B. 
Clasificación:
5.0

Employees were incredible helpful at Performance Jonesville and even came after-hours to help us when we couldn't find the keys! Amazing customer service from a U-Haul partner. 10/10 :)

Brittany L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

The uhaul.com website is terrible, does not show proper equipment in the area. If I would not have driven by this location, I would have went to your competitor because the website said the closest equipment that I rented was 40 miles away. Your website really needs some work.

Mark B. 
Clasificación:
5.0

The staff was so helpful. I had trouble getting the trailer chains attached and they came out into the wintry cold and hooked them up for me.

Rachel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

The guys at Performance Jonesville are very helpful and a great group to work with !!

Roxanne M. 
Clasificación:
5.0

Very helpful and polite

William L. 
Clasificación:
3.0

wish I would have known that the ten foot truck did not have a ramp. overall pretty good, employees friendly

Markjoseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry H. 
Clasificación:
2.0

We put $100 deposit down and only got back 75.00.. we paid $100 in cedar Rapids Iowa. This place ripped us off

Mark W. 
Clasificación:
5.0

When I picked the truck up the computer was not working so the guy had to put the order on a hard copy. He did a good job but it would have been a little more comforting to have it on the computer.

mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxanne M. 
Clasificación:
3.0

This was not the original location for pick up. The original pick up location was Pioneer, OH. which was only a few miles from my home. Jonesville was 25 miles away. Was only given notice the day before pick up. Totally unacceptable.

anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel M. 
Clasificación:
5.0

The contact at the store was very helpful and made it an easy, first-time experience. Gracias.

dee W. 
Clasificación:
5.0

Great customer service. Easy check in and pickup

Matthew E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA J L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik L. 
Clasificación:
1.0

My pick up and drop off both took an hour. Too time consuming on busy days. Then was forced to put in more gas than it had to start with, since no one told me to check my email before I left, and the gas gauge was NOT where they said it was, and I was to forced to make up the difference. Never using Uhaul again

janie M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melanie T. 
Clasificación:
1.0

Went custom is ask for one vehicle it there not have pay more money do a jobs because work don't want rent a 8” truck

bernice N. 
Clasificación:
5.0

call in phone que to 1-800-go-uhaul was terrible. finally got through to real person and was insulted with answer given ..... like i said field reps are great phone reps terrible and insulting.

Eric R. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba