Customer Reviews for Performance Jonesville
(Distribuidor de U-Haul del vecindario)

295 comentarios

490 Olds St   Jonesville, MI 49250
(S Of Us 12)

(517) 849-9404

Location Hours

  • Lun. - vie.: 7 a. m. - 7 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(517) 849-9404

490 Olds St
Jonesville, MI 49250
(S Of Us 12)

Services at this Location:

Location Hours

  • Lun. - vie.: 7 a. m. - 7 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA ANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

amy F. 
Clasificación:
5.0

Since I have to take pictures of gas and odometer readings, I didn't see where typing this information was practical. However the process was user-friendly and easy.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANDRA JUNE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA ANN S. 
Clasificación:
1.0

When I called with some questions, I put on hold for 15 minutes and was eventually hung up on and when I called back I was sent to voicemail. I left a message and no one returned my call. I then rented online without asking the questions I had. Things were fine using the uhaul except the customer service person did not explain anything to me. I was charged for 3 times more miles than I actually drove and have not heard from anyone since when I was told I would hear from a representative within 48 hours.

Tiffany H. 
Clasificación:
5.0

Thanks you did great

ELIZABETH K. 
Clasificación:
5.0

Great location. Extremely helpful and pleasant

MICHAEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA ANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL LEE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

I was suppose to get my Uhaulbin Coldwater Michigan. They did not call me until my pickup time at noon that I had to change to the Jonesville location. We drove 2 hours to get to Coldwater then had to backtrack to Jonesville to get the truck. Then drive back to Coldwater where the house was. Took an extra hour. I was not happy

Charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron M. 
Clasificación:
3.0

Your website suggested that I needed magnetic rear lights, which I purchased. Firstly, I did not need these lights based on the my tow vehicle, and Secondly, they were shipped to my home instead of the pickup location 200 miles north. Completely useless advise and transaction. also very annoying since I had to drive 30 minutes from my preferred local uHaul center because they didn't have an extra-wide tow dolly there and apparently they can't be positioned at this price point.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lora S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER SHAW S. 
Clasificación:
2.0

Uhaul was dirty and covered in sand and mud. There is a hole in the top corner drivers side of the roof that leaked water in and on all of my furniture and equipment. Then it was a hell of a process to get the reservation.

Jacob T. 
Clasificación:
5.0

This place is the best. Hands down.

STEPHANIE LYNN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

juian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbie R. 
Clasificación:
5.0

The staff at Performance was great! Super helpful, a really great experience! Thanks guys!

Gary H. 
Clasificación:
5.0

N/C

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terryneil B. 
Clasificación:
5.0

Employees were incredible helpful at Performance Jonesville and even came after-hours to help us when we couldn't find the keys! Amazing customer service from a U-Haul partner. 10/10 :)

Brittany L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

The uhaul.com website is terrible, does not show proper equipment in the area. If I would not have driven by this location, I would have went to your competitor because the website said the closest equipment that I rented was 40 miles away. Your website really needs some work.

Mark B. 
Clasificación:
5.0

The staff was so helpful. I had trouble getting the trailer chains attached and they came out into the wintry cold and hooked them up for me.

Rachel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

The guys at Performance Jonesville are very helpful and a great group to work with !!

Roxanne M. 
Clasificación:
5.0

Very helpful and polite

William L. 
Clasificación:
3.0

wish I would have known that the ten foot truck did not have a ramp. overall pretty good, employees friendly

Markjoseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry H. 
Clasificación:
2.0

We put $100 deposit down and only got back 75.00.. we paid $100 in cedar Rapids Iowa. This place ripped us off

Mark W. 
Clasificación:
5.0

When I picked the truck up the computer was not working so the guy had to put the order on a hard copy. He did a good job but it would have been a little more comforting to have it on the computer.

mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxanne M. 
Clasificación:
3.0

This was not the original location for pick up. The original pick up location was Pioneer, OH. which was only a few miles from my home. Jonesville was 25 miles away. Was only given notice the day before pick up. Totally unacceptable.

anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel M. 
Clasificación:
5.0

The contact at the store was very helpful and made it an easy, first-time experience. Gracias.

dee W. 
Clasificación:
5.0

Great customer service. Easy check in and pickup

Matthew E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA J L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik L. 
Clasificación:
1.0

My pick up and drop off both took an hour. Too time consuming on busy days. Then was forced to put in more gas than it had to start with, since no one told me to check my email before I left, and the gas gauge was NOT where they said it was, and I was to forced to make up the difference. Never using Uhaul again

janie M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melanie T. 
Clasificación:
1.0

Went custom is ask for one vehicle it there not have pay more money do a jobs because work don't want rent a 8” truck

bernice N. 
Clasificación:
5.0

call in phone que to 1-800-go-uhaul was terrible. finally got through to real person and was insulted with answer given ..... like i said field reps are great phone reps terrible and insulting.

Eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jenny D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin T. 
Clasificación:
5.0

great guys

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

patty P. 
Clasificación:
5.0

My rent experience with my return location in Jonesville Michigan was great.

annamarie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis M. 
Clasificación:
5.0

Clean out the vehicle, and that's really too bad that a lot of people treat these rentals that way, they must live like pigs at home

john S. 
Clasificación:
3.0

Gracias

Donald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

lester H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara A R. 
Clasificación:
5.0

Not a thing it was excellent

Loise I. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
1.0

It was supposed to be picked up in addison but they didnt transfer it there so i had to drive an extra 34 miles to get the truck and i didnt know they were doing that until the day before i was going to pick the truck up

Travis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE S. 
Clasificación:
3.0

Worst uhaul experience yet! I scheduled the pick up 5 min from where I needed it a month in advance and a day or two before I need it they call me and let me know I have to drive an hour to pick it up. Drop off was just as much of a joke

Caleb D. 
Clasificación:
4.0

This location was excellent. Unfortunately I will never be dealing with UHaul again. After talking to the main offices and being transferred from Michigan to Indiana and then back to Michigan I had to go a half hour out of my way only to be denied rental. I will NEVER, EVER rent again from UHaul.

cindy B. 
Clasificación:
5.0

We were very satisfied with this location. Very friendly and helpful. Did not know about the storage unit either.

Shelley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Londa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina C. 
Clasificación:
4.0

El cliente no dejó un comentario.

james O. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM V. 
Clasificación:
5.0

I made my reservation at parney's never once did I get an email saying I needed to pick up at another locations I reserved a 10ft truck got the next size up at same price was told there were no 10 ft in area but the next day I saw 2 in Coldwater. Performance in Jonesville did a great job figuring out what was going on and helping me. but over all someone should have contacted me to tell me I need to go somewhere other than where I made my reservation so I wasn't wasting my time running all over the place.

HILLSDALE D. 
Clasificación:
2.0

Focus on the customer in front of you instead of customer dealing with other business at this location. Back end of truck smelled like fish.

Jaime O. 
Clasificación:
4.0

Make sure you write down or take photo of how much gas is in tank. We didn't and was charged extra even though we left same amount in tank as when we got truck.

judy W. 
Clasificación:
5.0

Very good truck and was very happy with the truck.

tabetha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis H. 
Clasificación:
3.0

El cliente no dejó un comentario.

josh R. 
Clasificación:
5.0

I was very worried about getting my 1981 corvette on the car hauler. I was more than pleased with the performance of the trailer. The 26' truck and trailer performed very well and was extremely easy to use in combination. The staff at Performance, in Jonesville, treated me very well and took the time to explain the trailer including reviewing some difficulties they had with the lighting on the car hauler (which I did not experience). Overall - GREAT EXPERIENCE!

jeff T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ethan K. 
Clasificación:
3.0

We had to go to another City to pick up truck none aval in our town.

Jamie B. 
Clasificación:
5.0

Very nice to work with

jeff T. 
Clasificación:
5.0

Very nice and helpful. Closing is very fast and as always an excellent job.

Ana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H. 
Clasificación:
5.0

El cliente no dejó un comentario.

spring B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIM H. 
Clasificación:
5.0

Very helpful. Very professional

toby W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clyde K. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVE B. 
Clasificación:
5.0

Great people to deal with .

trinity L. 
No se han enviado comentarios para esta ubicación.

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