Customer Reviews for Perfekt Kutz & Sh Manis Natural Hair
(U-Haul Neighborhood Dealer)

Rating:

5.0

Lower the mileage charges to a reasonable amount!!!!!! I just drove to Raleigh to pick up a few pieces of furniture and it cost me 235.00 only gone about 5 hours…… little ridiculous

Rating:

5.0

The gentleman here at this location was very helpful , and I would highly recommend renting a uhaul from him . (Also to use his barber services ) differently a 5 star 🌟

Rating:

4.0

Once a customer rents a vehicle, an explanation of after hours returns would be helpful. I tried an after hours return on the link but couldn't finalize due to not knowing I needed to upload pictures.

Rating:

3.0

When taking information over the phone, confirm what email they are inputting, ensuring the last name on the contract and the email are one of the same.

Rating:

5.0

Nothing really

Rating:

2.0

Once I hooked up the auto carrier and got a thumbs up from the rental manager I thought everything was good to go. I loaded the vehicle only to find out the trailer had no lights. I called the rental manager and he indicated that he was already out of town and had no other auto carrier available. This was within hours of our departure time. I could have called U Haul, but a mechanic that helped lot the car indicated that he felt he could locate the wiring problem. The pig tail connecting the wires coming out the neck of the trailer had already been spliced. In checking this spliced area, there was considerable corrosion and no connection being made between the truck and the trailer. The pig tail was removed, wires cleaned, soldered and shrink wrapped. This brought power to the trailer and we were able to depart on time. I would like to reimburse the mechanic for his efforts and making our long trip practical. Therefore, I'm requesting compensation for what I feel should have been taken care of by the rental manager. Questions, please don't hesitate to contact me at 573-213-9096. Thank you

Rating:

5.0

Excellent Service excellent equipment

Rating:

5.0

Drop off was very easy and much more pleasant than the pick up.

Rating:

5.0

Nothing the experience was flawless

Rating:

4.0

Charges were added during the transfer of my rental locations without my knowledge and the rep could not remove them. I never added the insurance but was charged for it.

Rating:

5.0

My whole experience was great!

Rating:

5.0

My husband said the U joint is bad ... we were uneasy about driving the truck like that way .. it wouldn’t even go into park several times. You need to fix

Rating:

5.0

Gary went above and beyond to ensure that I was able to get what I needed. Thanks to him, I was able to get a truck and take care of my business in town, without having to travel a long distance. Gary made it convenient for me and I am extremely grateful for his service.

Rating:

5.0

Perfekt Kutz is a neighborhood institution. Top shelf.

Rating:

5.0

Very helpful.

Rating:

5.0

The staff was friendly and very helpful.

Rating:

5.0

I was charged 14.95 for insurance that I told your employee Gary that I rented fro., that I did not want the insurance.I also spoke with the U haul rep on the phone and told him the same thing. Please adjust and reimburse my card.yhank you. Norma M

Rating:

1.0

The UHaul rep processed my payment, then came outside & told me he’d never hooked up a dolly to an RV & didn’t know how. We tried & couldn’t get it to work. Also realized I needed an adapter for the lights to work & said I’d run to Autozone to get one. He said it wasn’t necessary & he’d pretend he didn’t know I didn’t have one. He called some friends to help & went inside to cut hair in his barber shop. His friends brought me an adapter at my request & hooked up the dolly. Two hours down the interstate, I stopped to do checks & BOTH STRAPS were COMPLETELY OFF the tires. I had been on I-95 where the van could’ve come off & killed someone! A nice trucker helped me for over an hour to get the knots those friends had tied out of the straps & ratchet them back on the tires. They came off again the next day so I called UHaul roadside assistance to come check the equipment or switch it out. They said they don’t provide that service. What?!? So again, a trucker helped me get back on the road again. I checked every 30 min after that & one strap came off one last time. Assistance from a trucker got me the rest of the way home. This was a terrible & potentially dangerous experience with UHaul. I don’t think you want your company represented by someone like the guy who rented that dolly to me. The man at the place I dropped it off in Riverview FL was appalled at those events & said I should definitely report it. The drop off place was helpful & professional. Please advise how I can escalate this to management or a director. I also want to forward to them my email correspondence with UHaul roadside assistance as they failed me as well. Thank you

Rating:

5.0

Great local service.

Rating:

5.0

Super nice and helpful guy that demonstrated his love for the Lord with his actions, not just words. Will definitely support this location.

Rating:

5.0

No problems. Great job.

Rating:

5.0

Mr Gary was extremely pleasant, polite, resourceful and helpful. It was an easy process and I am well satisfied. I would recommend this u haul dealer to everyone. A true blessing in the chaos of moving.

Rating:

5.0

N/A

Rating:

1.0

This location charged me for an additional day?? I had 24 hours from 11:40 am on the 15th. I returned the vehicle on the 16th at 10:16 am.

Rating:

1.0

Why the hell was my bill $300!!!!???

Rating:

4.0

Friendly and accommodating staff.

Rating:

5.0

Truck was nice and customer service was A+. The owner was at home and closed and offered to drive out of the way to get my uhaul setup. Definitely recommend this location

Rating:

3.0

Their was scratches that were not marked with an x.i disputed but it would not let me continue so I had to approve it.Ither then that experience was amazing

Rating:

5.0

Great customer service.