Didn't deal with anyone.
GILLIAN B.
Customer Reviews for Perfection Tool
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Store was closed at the time of drop off. Used the key box.
Travis S.Rented equipment not included Employee searched 3 local locations and no equipment available. Truck was ok
Patricia C.Saegertown drop off location was contacted numerous times prior to renting the trailer. I left messages with each call. I have still yet to receive a return call. I dropped the trailer off on 12/21/21, which was 4 days early from my scheduled return date. I received an email on 1/3/22 from your vehicle recovery center stating the trailer was not returned. Imagine my surprise. I returned to the drop off location that same day and the trailer had been moved from where I left it. I then contacted the recovery unit advising them the trailer was there. I offered to take the trailer to another location and was told corporate would take care it. I was then told the drop off location did not log in the return of the trailer. I will not be utilizing or recommending the Saegertown location.
GREGORY W.When picking up truck/equipment, know one was there and the app/website did not have the code to the lock box. Called the local location number multiple times and each time the hung up on me. Had to call the U-Haul main number to get ahold of someone.
Ty E.