Positive...There was plenty of parking at this location. Negative.... Attendant was not on site at the published business hours.
James L
Customer Reviews for Perfection Tool
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Worst pick up and drop off experience I've ever had. App sucks and the drop off location had a gate. Bring back the humans!
DAVID BDidn’t deal with anyone.
GILLIAN BStore was closed at the time of drop off. Used the key box.
Travis SRented equipment not included Employee searched 3 local locations and no equipment available. Truck was ok
Patricia CSaegertown drop off location was contacted numerous times prior to renting the trailer. I left messages with each call. I have still yet to receive a return call. I dropped the trailer off on 12/21/21, which was 4 days early from my scheduled return date. I received an email on 1/3/22 from your vehicle recovery center stating the trailer was not returned. Imagine my surprise. I returned to the drop off location that same day and the trailer had been moved from where I left it. I then contacted the recovery unit advising them the trailer was there. I offered to take the trailer to another location and was told corporate would take care it. I was then told the drop off location did not log in the return of the trailer. I will not be utilizing or recommending the Saegertown location.
GREGORY WWhen picking up truck/equipment, know one was there and the app/website did not have the code to the lock box. Called the local location number multiple times and each time the hung up on me. Had to call the U-Haul main number to get ahold of someone.
Ty E