Everything was perfect. From ordering on line, to pick-up, equipment, courteous personnel. Great experience.
Bobby N
Customer Reviews for Pembrook Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck had like middle black sticky stuff covered in the entire inside that got all over all my furniture it also had items left on the uhaul that we had to clean out
Precious CThe gentleman that was there yesterday was very helpful and nice I will definitely be going back to them
Brittany TGreat Customer Service as Well!
Shawnica RThis is the second time I have used this facility. I have referred several individuals to this site. I feel my personal items have been safe & I have had no concerns. The facility is clean, well maintained and convenient. Thank you Pembrook Storage!!!
JAMES H | Overall ExperienceGreat customer service...
Amanda JYou did great!!!!
Debra PVery kind and considerate...very helpful with my moving out dead line.
Risha L | Overall ExperienceGreat service and people!
Nader I | Overall ExperienceNo improvement(s) needed. Zach offered great service.
DAVID GAnd 10 out of 10 would highly recommend
JAY K | Overall ExperienceGreat place 5 stars
JAMES M | Overall ExperienceI had a very good experience with this storage unit. It was close to the and I will use it again if needed to. The staff was amazing so understanding and patience was a plus. Thank you for everything Nedra
NEDRA K | Overall ExperienceGreat Experience, Excellent Service
LONNIE GIf there are issues with the truck make customer aware or take truck out of service. Be available for assistance during pick up if issues arise.
Cody TGreat place for big trucks.
BENJAMIN S | Overall ExperienceThe representative was very polite and understanding.
JENNA MNothing everything was A1 service.
Eureka SEmployee provided awesome customer service. Fast and easy. Non issues at all. Would highly recommend this location.
Jewyin WHe person who assisted me was professional and efficient. Great service!
Michelle GPlease ensure that proper paper work is on hand. The uhaul that I received was not clean.
Naomi SExcellent service !!!
Gregoria C