Reinaldo T.
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Comentarios de los clientes para Pembroke Pines Self Storage
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Testimonios de clientes recientes de Pembroke Pines Self Storage
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Hugo B.
nothing is necessary
SYLVIA G.
Everything was super easy.
Angel R.
The truck was horrible , the transmission linkage came off and I couldn't shift into drive or reverse. I was delayed a hour and I had to ask a friend to help get me going . I tried calling the 800 U Haul number and I was on hold 18 minutes. Definitely a bad experience
Renita R.
Overall my experience was great! I was done in no time. I literally registered on my phone and went inside just to get the key. That's what I call expedited service. :-)
Tahir K.
Your Representative Cynthia was great...represents your company well
Lydia R.
Everything was done so professionally I would use this location again
Ana O.
The women at front desk were very friendly and professional.
Willie E.
Great customer service
Edwin D.
I've to say that I have had a great rental experience at this location and it's mostly in part to Brad; he goes above and beyond to accommodate your needs! He's friendly, professional, courteous and has each and every time provided me with top notch, EXCELLENT CUSTOMER SERVICE!
Boris M.
ALL WAS GOOD !
MARCIA J.
Excessive charges
Kenwyn E.
This was an alternate location since a truck was not available at the guaranteed location
Isidro B.
Second I used this location and will recommend to anyone
David S.
We made a reservation for a location that was 3 mi. from our home. We were on a time crunch and when we arrived at that location were informed that the rental would be at a different location-15 mi away- claiming we were called. NEVER HAPPENED! Moving day is already difficult and stressful without adding anything to it. Very frustrating. Very disappointed. Not sure how the charge for having the truck for less than 3 hours amounted to $124. Again, disappointed.
Clement D.
Effort free experience. No complaint whatsoever.
russell G.
Ordered on line a 15 ft truck received a 20 ft truck. Would not make the correction even though they had 15 ft trucks available in the lot.
KARLENE C.
Great, friendly and professional service.
Michael C.
Very friendly and hopeful. No complaints from me on this location and friendly staff!
Luis Robert A.
Cynthia is absolutely amazing! She was alone working, customers waiting, but she took her time and made each one feel important. She's fast and efficient.
JUAN F.
Tell them if they do not have a phone or bad eyesight, they need to go rent a truck somewhere else....
Jeffrey C.
Extremely friendly and helpful staff! Overall a great and simple process and experience. Thank you!
Lashundra B.
N/A
Jose S.
No los recomiendo para nada, las personas que te atienden no copian bien tu nombre después vas a devolver lo q rentaste y dicen q no existes q tú no rentaste nada ahÃ
Peggy A.
Everyone was so nice especially the young lady who rented me the truck. She is soooooooooooo cool. I really really like her. Great personality.
Blanca P.
All exelent
Cristina G.
I honestly cannot make any suggestions because everything was perfect, e.g., making the reservation, checking in early online, picking up the truck and using the app, and returning the truck. I was truly VERY IMPRESSED. Keep up the great work because we will certainly rent from you again and will recommend you as well. And the young woman at the office was knowledgeable, courteous and very efficient.
David M.
The young lady at the office was wonderful and very polite and helpful. She made everything simple and easy
jeff W.
excellent and friendly service.
Spencer R.
Have workers wear masks. The person assisting us was coughing with no mask on during the COVID19 pandemic.
Johnnian E.
Customer service was excellent
GLENDA S.
Best Experience Ever!
Laurell R.
I was charged an extra $15 for going over 30 miles when I already paid over $1000 to rent a uhaul in the mist of this virus you would think people would care ! I neeed every dime ! That was messed up
Lariah B.
They gave me the truck less than half tank then charge me to full it . Either I get refund or I will call my bank and dispute it
Matthew R.
Thank you for being such a wonderful staff and so friendly, especially during these difficult times.
Pierre D.
Super friendly and very courteous!
roger G.
Everything was Great... Thanks
juan B.
A+ customer service!
Brian H.
Potentially more than one employee being available. Under the conditions, she went out of her way to keep everyone informed but trying to process a rental, answer the phone, and tell someone about their rental unit lock seemed like too much.
Terry B.
Not A Thing other than having Brett and Cynthia giving an incentive per quarter Employee of Quarter raise,gift card,and or 8 hour administrative day off with pay. #ImJustSayin,..... Nothing Beats Failure,But A Try in 2020. Mister TJB
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