Comentarios del cliente para Peabody Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Peabody Self Storage

Grado total:

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Rodolfo A. en

Grado:

El cliente no dejó un comentario.

david M. en

Grado:

The employees here were curious and knowledgeable the truck was clean and well maintained.

Dennis C. en

Grado:

Reserved on the App. App doesn’t tell you they take lunch. Went to pick up and they were closed. Finally able to get back three hours later to then not be given any instructions about turning it in except to put the keys in the box. Come to find out when you return on the app you have to take pics. I had no idea since I already turned in the key in the box. The person at the counter also made a point to tell me twice they stop renting trucks at 4:00 pm even though the sign says the close at 4:30. The app doesn’t tell you that. On the website it says the location closes at 7:00. Anyways. Not impressed with any of it.

Garrett H. en

Grado:

When I placed a reservation, it was with U-Haul in Santa Rosa, CA. I was called the day before pick up telling me that I had to drive an hour and a half to pick up the size truck I needed. We were compensated one day and extra mileage for having to drive an hour and a half in a different direction. Luckily, Peabody RD’s staff was more than helpful and a model of what any u-haul member should be. but What was the point of a reservation.....

Guyse G. en

Grado:

El cliente no dejó un comentario.

Paul F. en

Grado:

El cliente no dejó un comentario.

Patrica H. en

Grado:

The rep at this site was friendly, courteous, helpful, and knowledgeable- everything customer service is suppose to be, but that is lacking in so many businesses today. Keep this employee! The van was fine, operated well, no issues at all. Price was reasonable.

Jessica G. en

Grado:

El cliente no dejó un comentario.

bruce S. en

Grado:

The truck was fantastic and the owners/managers were very knowledgeable and helpful. They were great. Best u-haul experience I have had. Thank you.

ALICIA B. en

Grado:

Tell the guy employee to treat ALL his customers the same.. very rude both times I love rented there. His treatment screams racists due to observing his interaction with an older Caucasian woman. First time I rented I pointed the rudeness out to my cousin.. this time the same reaction. Sad

Robert W. en

Grado:

This was the best experience I have had renting a uhaul. Fast and efficient service by a very professional and knowledgeable customer service provider. Robert Waldrop

Ted B. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

El cliente no dejó un comentario.

Lisa B. en

Grado:

El cliente no dejó un comentario.

Amy N. en

Grado:

El cliente no dejó un comentario.

Amanda C. en

Grado:

They were extremely helpful and friendly. it was a hot day and he was concerned with my welfare offering his air conditioned office with cold water dispenser. Both technicians were above reproach with politeness and respect. Superb experience!

Philip G. en

Grado:

Quick check-in and the whole transaction was done. I would highly recommend using Uhaul for your next move.

eric K. en

Grado:

El cliente no dejó un comentario.

Monica K. en

Grado:

El cliente no dejó un comentario.

terry C. en

Grado:

El cliente no dejó un comentario.

Lorna H. en

Grado:

El cliente no dejó un comentario.

Bradley G. en

Grado:

Great service the uhaul truck was just right and friendly staff

Elizabeth C. en

Grado:

El cliente no dejó un comentario.

DEBORAH B. en

Grado:

Staff at Peabody Self Storage are helpful, courteous, friendly and available. It is a pleasure doing business with them, and I would not want to visit any other local UHaul location for my rental needs.

CHARLEY R. en

Grado:

Staff was friendly and efficient... I will definitely use this location again if they have the equipment needed.

Sonny S. en

Grado:

El cliente no dejó un comentario.

Michelle W. en

Grado:

El cliente no dejó un comentario.

STACY W. en

Grado:

Of all my years of renting and life experience, I have to say Eddie and Brie are the TOP TEAM. I absolutely recommend them and this location whole heartedly. They truly are an asset to your company.

Sylvia R. en

Grado:

Upon picking up the u-haul this location did not want to honor my online quote. The woman at the location told me it was going to be $100 more than when I booked online. She and her husband were quite rude. She told me she could not see in her system what I was quoted. After letting her know I would not be renting at that price she came down closer to the original quote. At that point we were in a hurry and went ahead with the rental. They were truly unprofessional. I can not understand and how she was unable to see what I originally was quoted by uhaul online. To me it felt as if she wanted to line her pockets with the difference. We were frustrated and just wanted to leave at that point.

David N. en

Grado:

El cliente no dejó un comentario.

Valerie H. en

Grado:

I needed my truck one more day and they accommodated my request. Very nice and helpful.

Satish Kumar Red B. en

Grado:

I took one star off because The reservation had appliance dolly but there was furniture dolly And it's a storage location with less space outside so returning was not pleasant- was able to go in and park and then was stuck inside for 30 min while waiting for uhaul customer care picks my call. The storage manager should give a code so we can park it right or ensure there are enough parking spaces outside.