El cliente no dejó un comentario.Jana B.
Customer Reviews for PDQ Self Storage
(U-Haul Neighborhood Dealer)
Portland, OR 97230
(@ Airport Way)
Servicios en esta ubicación:
- Mon–Sat7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Staff extremely personable and helpful.Drlandra C.
Very friendly and helpful staffJemal K.
Clerk was extremely drunk Never received rental agreement, was promised by email Was charged for over twice the actual mileage Was charged for a nearly impossible amount of fuel used for even the inflated mileage charged- truck was returned on full. Would have had to be drag racing to use that much. Was promised a receipt by email within 30 minutes upon return of equipment. Received nothing until 2 days laterMark S.
great customer service. took me in right away - made me feel comfortable. thank you team. Joseph was rock solid behind the desk.nic C.
Install locking gas caps on your trucks. Gas was siphoned out of truck before pickup, it's a pretty sketchy area.MICHAEL T.
The person helping us only had 2 weeks of training and was left by herself. She was the only one there. She did a great job trying to keep everyone happy but it took a long time to check out. My rating isn't based on her performance. It is rated on the fact that someone in charge wasn't there to help her out.Stuart H.
El cliente no dejó un comentario.Garrett B.
good service. the staff nice and helpful . ThanksTin N.
Good customer service.Jock W.
These guys were GREAT !!! Will definitely recommend & return to this location. The lady & gentlemen that were working were very helpful, friendly & caring. Thank u allMagan M.
El cliente no dejó un comentario.Pascual M.
El cliente no dejó un comentario.Donna N.
El cliente no dejó un comentario.Angie B.
El cliente no dejó un comentario.Tammy R.
El cliente no dejó un comentario.James B.
Great place! Check-in and check-out was quick and easy. The equipment worked and operated as expected.John S.
El cliente no dejó un comentario.Matthew L.
Cruise control!Robert S.
El cliente no dejó un comentario.Carla D.
El cliente no dejó un comentario.charlie R.
El cliente no dejó un comentario.Stan C.
First off, there was 1-2 miles of gasoline in the truck upon pick up. Second, the equipment; two dolly's and furniture covers were not in the truck. Realized it when I got home to start my move out of state. Third, there was no lock on the truck. They did not have one at my pick up location so I had to drive to a different location to get the lock. It was a horrible experience. Put me behind schedule by 4 hours. I was reimbursed the dolly and the furniture covers. My truck was 2900.00 to move to Arizona. U-Haul would not honir me an extra day or additional monies off of the total. U-Haul. Do better. It was ridiculous will NEVER use u again.CHRISTINA LYNN B.
El cliente no dejó un comentario.wan J.
El cliente no dejó un comentario.Dirk W.
El cliente no dejó un comentario.Steven G.
Absolutely horrendous customer service. Employee tried to prevent us from returning it by making up lies. Thankfully, we were able to return using the self return process but found that employee to be just awful. Constantly talking over the customer, lying etc. training/coaching is needed.Oscar R.
El cliente no dejó un comentario.Samuel O.
El cliente no dejó un comentario.ROBERT W.
They were great. Got me in and out quickly and the truck was awesome. ¡Gracias de nuevo!Lorraine G.
El cliente no dejó un comentario.Kyle W.
El cliente no dejó un comentario.Brandon S.
Great people working there. Very helpful. I rented the 9-ft cargo van quickly and easily. Pickup and drop off went smoothly and efficiently. ¡Gracias!Jason S.
El cliente no dejó un comentario.Krissy M.
My experience was great. The lady that helped me (don't remember her name) was fantastic and very helpful.Elias B.
El cliente no dejó un comentario.Sam H.
The pick and drop off were extremely nice and friendly and accommodated needing early pickup and late drop off. I was in and out within 5 minutes and they gave me all the information i needed in an easy to understand way. GraciasCraig J.
El cliente no dejó un comentario.Bradley C.
El cliente no dejó un comentario.Brittany Y.
This is getting one star because the process to simply view the dataMichael J.
My vehicle was on empty when I arrived for my reservation. It took an extra 20 minutes for them to bring me 4 gallons of fuel which barely moved the tank from E.Stephanie C.
El cliente no dejó un comentario.Stephen B.
El cliente no dejó un comentario.Mary M.
El cliente no dejó un comentario.Dennis L.
Clean truck. Friendly service.Dominik P.
I've rent a couple of Uhauls over the last few months and this place exceeded the others . Quick and their trucks were clean and well maintained.Robin B.
Servicio amableThu N.
El cliente no dejó un comentario.Monty V.
The clerk that checked me in was awesome.Darrick W.
El cliente no dejó un comentario.Elinore L.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Alan F.
El cliente no dejó un comentario.Austin W.
Very helpful, quick and easy return!TRACE W.
El cliente no dejó un comentario.Barb L.
El cliente no dejó un comentario.Odell T.
Certainly not your fault but it was obvious that someone had been smoking cigarettes in the truck. Hard to remove that smell, I will grant you.John S.
El cliente no dejó un comentario.Randy H.
El cliente no dejó un comentario.Ken K.
El cliente no dejó un comentario.Penny W.
El cliente no dejó un comentario.Gheorghe C.
El cliente no dejó un comentario.Eugene O.
El cliente no dejó un comentario.Brandie T.
I was charged for a dolly which I was not provided and then I was also charged a missing fee.Laaililani K.
Worker was over 30 minutes late to give me my uhaul and did not compensate me after he said he would.Kristy M.
El cliente no dejó un comentario.Renee' W.
El cliente no dejó un comentario.Theodore H.
rudest staff, truck wasn't ready ruined our whole moving dayCorbin M.
Maybe a couple extend t he hours of building A. Not everyone works bankers hours. We are very happy we used the trailer. Kiddos to your staff for making our move easier.Julia L.
Best experience by far over any other u haul rental experience. I have already told 3 friends about the team and location, will return any time I need the services of U-Haul.Tiffany J.
El cliente no dejó un comentario.Margaret L.
I picked up this truck and the paperwork claimed it had 1/8 tank of guess. I was encouraged to fill to 1/4 tank and get a fuel credit. After putting in $41 of gas, it registered nearly 1/4 tank. Had I to do over again, I would insist on a truck that wasn't already on empty. I drove a total of 14 miles and spending that much in gas for a $9 credit seems like a losing proposition for the customer.Alexandro A.
Staff were very friendly and the whole process went very smoothly.Jeanette M.
El cliente no dejó un comentario.Maurymar Y.
Location has known problem with gas siphoning during off hours. So truck is empty at pick-up. I didn't even make it out of parking lot before truck died. Had to send friend to get gas. Staff was sympathetic, but unable to help. They need to make some provision for known problem. So customer can at least drive to gas station.Matthew M.
If you're giving credit for gas, the credit should continue to increase is the gas is above the stipulated amount ti receive the intial credit. Y'all using my money to for someone's else gas and still chArging them is robbery.Ulysses J.
El cliente no dejó un comentario.brent M.
I unselected CDW insurance when ordering truck rental on U-Haul.com. The staff at this location added back on without noticing me. When I returned the truck, asked for printed copy of the receipt and found out about this charge, I asked the staffs to take it off. I was told the computer system was having problem and they will deduct it later and send me an updated receipt. Never heard from them nor receive updated receipt. In additional, when picking up the truck, I was told gas level marked at 1/16, then when I got in the truck, gas level was actually empty with gas light on. I had to go back in to notice the staff to change it in the system. I will not come back to this location and from now on I will probably use Penske instead of U-Haul.Danny C.
Easy to book online, easy to amend reservation details. Courteous staff, clean van, convenient location. ¡Gracias!Estelle B.
The staff at this location are always friendly and helpful. Keep it up!Aisha M.
El cliente no dejó un comentario.Zoila G.
El cliente no dejó un comentario.Connie C.
They will rip you off financially. I put more gas than what I started with in a truck and they charged me anyways. I checked in my truck an hour early, they charged for 2 extra hours. Steer clear of this place.Mark M.
El cliente no dejó un comentario.Henok T.
Thanks for being friendly!!MICHAEL M.
Employees very nice!Sharon W.
El cliente no dejó un comentario.Crystal K.
El cliente no dejó un comentario.Elaine M.
Overall good experience. Box Truck was in good condition and clean. The Rental tax of $15.00 was a surprise. My 6hr time and 38 miles ended up costing $127.00. This includes me purchasing four gallons of gas. Ended up being 3.34 a mile. The staff was professional and helpful.dwight R.
There gas was empty because people kept stealing itmycah B.
El cliente no dejó un comentario.Courtney S.
El cliente no dejó un comentario.Angelica A.
Amazing staffbrandon H.
Very helpful service, thank youJustin H.
El cliente no dejó un comentario.Mark F.
Keep it just like it is...David M.
However, the man who checked me in and out was not very personable.STOVER H.
Outstanding staff and customer service. Nothing to improve.Angela B.
I reserved a van and appliance dolly online, the website put more in my 'basket' than I had selected (an additional smaller dolly and blankets) so I had to call to have that rectified. The person I spoke to said that I could have the rental for a day, so I asked to have that changed, which it was. When I got there I was told that I could only have the van for four hours, and that he had no appliance dollies. I made do, and was able to bring the van back in less than four hours, but honestly? Generally when people hire a truck and equipment there is a bunch of stuff that hangs in the balance. This was really unprofessional.Justine J.
Staff very helpful and understandingna V.
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