Customer Reviews for Paulding Storage
(U-Haul Neighborhood Dealer)

105 reviews

90 International Pkwy   Dallas, GA 30157

(678) 214-7600

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(678) 214-7600

90 International Pkwy
Dallas, GA 30157

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

PATRICIA MORRIS 
Rating:
3.0

Need a better key lock method

LAMESHATYSHEA KELLAM 
Rating:
5.0

Customer did not leave a comment.

Cathy Lorenzo 
Rating:
5.0

Friendly and helpful worker

Monica Kimeu 
Rating:
4.0

Customer did not leave a comment.

Mary piercy 
Rating:
5.0

The truck was a piece of shit

Robert West 
Rating:
5.0

Customer did not leave a comment.

Robert Scruggs 
Rating:
5.0

Customer did not leave a comment.

Dequentin Merrells 
Rating:
5.0

Customer did not leave a comment.

Israel Norwood 
Rating:
5.0

Customer did not leave a comment.

Mike Henson 
Rating:
1.0

The van was so dirty on top of that he didn’t count the miles before I got in and said he would change it on the contract but didn’t and now I gotta pay 300$ for a Uhaul miles I didn’t use

Pishon Jackson 
Rating:
4.0

Personnel greeted me as I pulled up, checked the vehicle in, was welcoming.

Kimberly Igbokwe 
Rating:
5.0

Customer did not leave a comment.

Zackariah Sekkat 
Rating:
5.0

Thanks for your service to move the furniture that I needed to move.The overall process for picking up the rental was good but the process for dropping off was a little overwhelming trying to drop off with the app was difficult when I got to certain parts it wouldn't let me finish so I had to call customer service and they did it on there end so maybe it could be made more user friendly thanks Bertha watts

BERTHA WATTS 
Rating:
5.0

Truly the friendliest set of employees I’ve ever encountered. Manicured lawn, spotless lobby, and newer model vehicles. They get an A plus!

Eleasar Mendoza 
Rating:
5.0

Very good to me now

John Asante 
Rating:
5.0

Customer did not leave a comment.

Lila Love 
Rating:
5.0

Customer did not leave a comment.

Adrianna Adams 
Rating:
5.0

Customer did not leave a comment.

Lisa Washington 
Rating:
5.0

Staff are always professional and helpful.

Renee VIRGIL 
Rating:
5.0

Customer did not leave a comment.

Daniel Stephens 
Rating:
5.0

Customer did not leave a comment.

Tina Nunnally 
Rating:
5.0

Customer did not leave a comment.

Shadonna Herring 
Rating:
5.0

Do not every thing was nice and clean very welcoming and understanding staff thank you paulding storage.

Susan Allotey 
Rating:
5.0

The Uhaul customer service representative was very helpful.

FRANCIS MURIGU 
Rating:
4.0

Customer did not leave a comment.

Lamar Robinson 
Rating:
5.0

The gentleman running the location I picked up the truck from was greatly helpful with checking out the truck since the website is not user friendly

Ricardo Orozco 
Rating:
5.0

James was great! Customer service excellent and the rental process was quick and easy.

Shaeron Preice 
Rating:
5.0

Yes, I will rent a U-Haul next time the person that help me he's an excellent employee. Thank you guys for everything.

Anthony valdez 
Rating:
5.0

Very helpful helped me figure size storage I needed and helped when I realized I needed another storage unit before I got there. Very friendly and professional

Gregory Cornett 
Rating:
5.0

The employees were very nice. If it werent for them id have raised some cane.That uhaul truck was the worst thing I have ever driven and we have rented a lot of uhaul trucks. That truck should 100% not be on the road. A danger to whom ever rents it and everyone around it. The steering was shot imagine driving a 26ft truck loaded down with loose steering. The exhaust leak was nauseating loud and the fumes made you sick. The windshield wipers were falling off. Another challenge for the rain we had. And the hazard light only works intermittently. Also the truck is severely damage on The exterior. I would make them retire this truck.

Joshua Stewart 
Rating:
5.0

Customer did not leave a comment.

Kaitlin Mcbride 
Rating:
5.0

The truck has an exhaust leak. A few times during my trip fumes got inside the cabin. Trucks shakes vigorously after 55. If the exhaust leak gets fixed I’m sure MPG would be better. James the rep was awesome

Mark DaCosta 
Rating:
5.0

Great Mr.James and his team did great

Robert Davis 
Rating:
5.0

Feels so clean and safe and very helpful staff!

Sunny Ayala 
Rating:
5.0

The experience with U-Haul messing up our reservation had started moving day wrong. We were in a bad mood and running behind having to go to another location. HOWEVER the woman there at Paulding Storage who helped us turned that around! She was amazing, helpful, thoughtful, funny, just a great overall customer service representative! She turned our day around honestly! Give her a raise!! Uhaul- 4/10 Paulding Storage-20/10!

Jaimiee Brock 
Rating:
5.0

Customer did not leave a comment.

Ronnie McField 
Rating:
5.0

Customer did not leave a comment.

ADALEBRTO TACEN 
Rating:
5.0

Customer did not leave a comment.

Adam Digby 
Rating:
5.0

Customer did not leave a comment.

Collene Ellington 
Rating:
5.0

Everything was great, the salesman and all.

David Smith 
Rating:
4.0

Service was friendly, equipment was there. ready to go. Zero issues with the truck. It was mechanically sound, ran and drove fine, ramp worked fine. The only slight issue is the truck had a bit less than 1/4 tank when I picked it up, requiring a gas stop after I left the location. I used this truck to haul some of my arcade games to the Southern Fried Gaming Expo. I will plan to rent again for the event next year.

Brian Thompson 
Rating:
5.0

James and his team always provide good customer services.

Elizabeth Smith 
Rating:
5.0

A very nice experience the staff is very friendly and trustworthy. I would definitely recommend the Paulding Storage for all you’re moving needs.

Richard Novella 
Rating:
5.0

Good

Gabriel Calhoun 
Rating:
5.0

Customer did not leave a comment.

Robin Martin 
Rating:
1.0

Nothing about the truck was even close to a rental standard. The oil light was on. No washer fluid. The gas tank was empty ( 34 miles to empty) the truck was disgusting. Hadn't been cleaned ever. The was trash in the back of the cab. Not just a wrapped a full taco bell bag from over a month. The wiper blades were both broken. I had to pull over twice because I couldn't see because I couldn't use them. The cab was so nasty they hung 3 airfreshners to cover up the smell. I had to wash my hands when I got home after only driving 4 miles and come back out and scrub the steering wheel. Horrible experience

Blake corbin 
Rating:
5.0

Customer did not leave a comment.

Joshua Clark 
Rating:
5.0

Customer did not leave a comment.

Kerry Kelly 
Rating:
5.0

Great customer service! James and all the other staff members are always very helpful.

Elizabeth Smith 
Rating:
5.0

Very nice and professional. Great experience!

Tracy Popham 
Rating:
5.0

Customer did not leave a comment.

Stephanie Reyes 
Rating:
5.0

Nothing

robert link 
Rating:
5.0

Customer did not leave a comment.

ERIC GRISSETT 
Rating:
5.0

Customer did not leave a comment.

GREGORY ALLEN 
Rating:
1.0

My card was fraudulently charged and they refuse to charge the right card

Dionne Maxwell 
Rating:
5.0

I wish their was a better way to gauge how much gas you’re putting back in the truck. I gave back way more gas than was in it before. Other than that the experience was smooth and far more easy than I expected and the receptionist was kind and explained everything very well,

Rebecca Elle 
Rating:
3.0

Customer did not leave a comment.

Michael Smith 
Rating:
5.0

Customer did not leave a comment.

LAJENE JONES 
Rating:
5.0

Customer did not leave a comment.

Nelson Nieves 
Rating:
5.0

Owner was very hospitable and knowledgeable. He answered all my questions and concerns

Aaron Muskovich 
Rating:
5.0

Very Friendly Staff , no complaints whatsoever!

SARAH MORGAN 
Rating:
5.0

Customer did not leave a comment.

SCOTT LUMPKIN 
Rating:
5.0

Everything worked out well for us. Thanks

JUSTIN COOK 
Rating:
5.0

Great experience

MATTHEW HENDERSON 
Rating:
5.0

Customer did not leave a comment.

Keira Pace 
Rating:
5.0

Customer did not leave a comment.

LAJUAN KINNEMORE 
Rating:
5.0

Customer did not leave a comment.

RACHEL HILL 
Rating:
5.0

Good truck at reasonable price - will use UHaul again in any future move.

Curtis Bonacci 
Rating:
5.0

Our entire move from beginning to end was excellent. The customer service with Paulding county storage was great. I would gladly recommend this facility for any uhaul or storage rental. The folks that assisted us...were welcoming and open.

JULIE GARCIA 
Rating:
5.0

The manager was very helpful and he even opened early for me so I could get started. Everything was great!

GINA MCKENZIE 
Rating:
5.0

Customer did not leave a comment.

GINGER SUTTLES 
Rating:
5.0

Customer did not leave a comment.

Sandra Salceiro 
Rating:
5.0

Customer did not leave a comment.

Tamara Guerrier 
Rating:
5.0

Customer did not leave a comment.

Joel Christian 
Rating:
5.0

Gentlemen at the front desk was efficient and pleasant.

justin payton 
Rating:
5.0

Customer did not leave a comment.

GINGER SUTTLES 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER DUDLEY 
Rating:
5.0

Customer did not leave a comment.

Noah Barry 
Rating:
5.0

emplyee wa freindly and helpful

JEFFREY WITTENBERG 
Rating:
5.0

EVerything was excellent. I will definintley start using this location from now on.

RICHARD HALVORSON 
Rating:
5.0

They were great!

MARY PEREZ 
Rating:
4.0

Customer did not leave a comment.

Brian Lassetter 
Rating:
5.0

Customer did not leave a comment.

CANDACE STILL 
Rating:
5.0

Insure your equipment works before it leaves your lot. I had to repair your trailer for my trip. I was not happy about that.

TIMOTHY JOHNS 
Rating:
5.0

Customer did not leave a comment.

Danielle Swartzell 
Rating:
5.0

Customer did not leave a comment.

WALTER MARTIN 
Rating:
5.0

David Schleier provided excellent service. He was a great help. Many thanks!

Thomas Tkacs 
Rating:
3.0

Have the size we ordered. The drop off process is horrible.

WILBURN SEXTON 
Rating:
5.0

James was great and very helpful

JAMES HESTER 
Rating:
5.0

Everything went smoothly. Would definitely use this dealer again!!

RITA LAWHORN 
Rating:
5.0

Perfect experience, employee hooked up trailer, check lights and off we went. Entire process took less than 20 minutes.

Henry Oelze 
Rating:
4.0

Outside of trailer was filthy.

Barbara Braun 
Rating:
5.0

Paulding Storage was great to work with. Will use them again if every needed in the future.

Cameron Gantek 
Rating:
5.0

Customer did not leave a comment.

RONALD ELLIOTT 
Rating:
5.0

Everything was perfect no issues. Customer service friendly and very efficient. Thank you!

Sierra Brandon 
Rating:
5.0

Customer did not leave a comment.

JEFFERY PILGRIM 
Rating:
5.0

Customer did not leave a comment.

CHRIS VILLANI 
Rating:
5.0

James was very helpful and nice.

SANDY SPICER 
Rating:
5.0

Customer did not leave a comment.

Matthew Warnock 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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