Customer did not leave a comment.
PATRICIA MORRIS
Customer Reviews for Paulding Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Need a better key lock method
LAMESHATYSHEA KELLAMFriendly and helpful worker
Monica KimeuThe truck was a piece of shit
Robert WestThe van was so dirty on top of that he didn’t count the miles before I got in and said he would change it on the contract but didn’t and now I gotta pay 300$ for a Uhaul miles I didn’t use
Pishon JacksonPersonnel greeted me as I pulled up, checked the vehicle in, was welcoming.
Kimberly IgbokweThanks for your service to move the furniture that I needed to move.The overall process for picking up the rental was good but the process for dropping off was a little overwhelming trying to drop off with the app was difficult when I got to certain parts it wouldn't let me finish so I had to call customer service and they did it on there end so maybe it could be made more user friendly thanks Bertha watts
BERTHA WATTSTruly the friendliest set of employees I’ve ever encountered. Manicured lawn, spotless lobby, and newer model vehicles. They get an A plus!
Eleasar MendozaVery good to me now
John AsanteStaff are always professional and helpful.
Renee VIRGILDo not every thing was nice and clean very welcoming and understanding staff thank you paulding storage.
Susan AlloteyThe Uhaul customer service representative was very helpful.
FRANCIS MURIGUThe gentleman running the location I picked up the truck from was greatly helpful with checking out the truck since the website is not user friendly
Ricardo OrozcoJames was great! Customer service excellent and the rental process was quick and easy.
Shaeron PreiceYes, I will rent a U-Haul next time the person that help me he's an excellent employee. Thank you guys for everything.
Anthony valdezVery helpful helped me figure size storage I needed and helped when I realized I needed another storage unit before I got there. Very friendly and professional
Gregory CornettThe employees were very nice. If it werent for them id have raised some cane.That uhaul truck was the worst thing I have ever driven and we have rented a lot of uhaul trucks. That truck should 100% not be on the road. A danger to whom ever rents it and everyone around it. The steering was shot imagine driving a 26ft truck loaded down with loose steering. The exhaust leak was nauseating loud and the fumes made you sick. The windshield wipers were falling off. Another challenge for the rain we had. And the hazard light only works intermittently. Also the truck is severely damage on The exterior. I would make them retire this truck.
Joshua StewartThe truck has an exhaust leak. A few times during my trip fumes got inside the cabin. Trucks shakes vigorously after 55. If the exhaust leak gets fixed I’m sure MPG would be better. James the rep was awesome
Mark DaCostaGreat Mr.James and his team did great
Robert DavisFeels so clean and safe and very helpful staff!
Sunny AyalaThe experience with U-Haul messing up our reservation had started moving day wrong. We were in a bad mood and running behind having to go to another location. HOWEVER the woman there at Paulding Storage who helped us turned that around! She was amazing, helpful, thoughtful, funny, just a great overall customer service representative! She turned our day around honestly! Give her a raise!! Uhaul- 4/10 Paulding Storage-20/10!
Jaimiee BrockEverything was great, the salesman and all.
David SmithService was friendly, equipment was there. ready to go. Zero issues with the truck. It was mechanically sound, ran and drove fine, ramp worked fine. The only slight issue is the truck had a bit less than 1/4 tank when I picked it up, requiring a gas stop after I left the location. I used this truck to haul some of my arcade games to the Southern Fried Gaming Expo. I will plan to rent again for the event next year.
Brian ThompsonJames and his team always provide good customer services.
Elizabeth SmithA very nice experience the staff is very friendly and trustworthy. I would definitely recommend the Paulding Storage for all you’re moving needs.
Richard NovellaGood
Gabriel CalhounNothing about the truck was even close to a rental standard. The oil light was on. No washer fluid. The gas tank was empty ( 34 miles to empty) the truck was disgusting. Hadn't been cleaned ever. The was trash in the back of the cab. Not just a wrapped a full taco bell bag from over a month. The wiper blades were both broken. I had to pull over twice because I couldn't see because I couldn't use them. The cab was so nasty they hung 3 airfreshners to cover up the smell. I had to wash my hands when I got home after only driving 4 miles and come back out and scrub the steering wheel. Horrible experience
Blake corbinGreat customer service! James and all the other staff members are always very helpful.
Elizabeth SmithVery nice and professional. Great experience!
Tracy PophamNothing
robert linkMy card was fraudulently charged and they refuse to charge the right card
Dionne MaxwellI wish their was a better way to gauge how much gas you’re putting back in the truck. I gave back way more gas than was in it before. Other than that the experience was smooth and far more easy than I expected and the receptionist was kind and explained everything very well,
Rebecca ElleOwner was very hospitable and knowledgeable. He answered all my questions and concerns
Aaron MuskovichVery Friendly Staff , no complaints whatsoever!
SARAH MORGANEverything worked out well for us. Thanks
JUSTIN COOKGreat experience
MATTHEW HENDERSONGood truck at reasonable price - will use UHaul again in any future move.
Curtis BonacciOur entire move from beginning to end was excellent. The customer service with Paulding county storage was great. I would gladly recommend this facility for any uhaul or storage rental. The folks that assisted us...were welcoming and open.
JULIE GARCIAThe manager was very helpful and he even opened early for me so I could get started. Everything was great!
GINA MCKENZIEGentlemen at the front desk was efficient and pleasant.
justin paytonemplyee wa freindly and helpful
JEFFREY WITTENBERGEVerything was excellent. I will definintley start using this location from now on.
RICHARD HALVORSONThey were great!
MARY PEREZInsure your equipment works before it leaves your lot. I had to repair your trailer for my trip. I was not happy about that.
TIMOTHY JOHNSDavid Schleier provided excellent service. He was a great help. Many thanks!
Thomas TkacsHave the size we ordered. The drop off process is horrible.
WILBURN SEXTONJames was great and very helpful
JAMES HESTEREverything went smoothly. Would definitely use this dealer again!!
RITA LAWHORNPerfect experience, employee hooked up trailer, check lights and off we went. Entire process took less than 20 minutes.
Henry OelzeOutside of trailer was filthy.
Barbara BraunPaulding Storage was great to work with. Will use them again if every needed in the future.
Cameron GantekEverything was perfect no issues. Customer service friendly and very efficient. Thank you!
Sierra BrandonJames was very helpful and nice.
SANDY SPICER