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david k
Customer Reviews for Pattons Taxidermy Shop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had trouble getting the lock open to get my key. However, I called Uhaul and the lady I got was top notch, patient and kind- and she didn't give up until we got the darn thing open! So I am well satisfied with my overall experience.
JANA VThis is our 4tgh truck since 10-30. Tim was wonderful as he has been every time.
David JAll good nothing to recommend
beth gNeeded service type, thank you for your service !
Lee ENothing. Pick up and return was one of the easiest experiences I have ever had with U-Haul.
Brian TDid a 24/7 drop off. The physical store wasn't open. Used the app to take pictures. Assuming everything is/was fine, the experience was good. They even had wifi available to help with the upload of the pictures for the app.
Jeremy CI wish the trailer had better tie down points. There are 6 nice rings on the floor, but higher up there are only very narrow slots in the railings and they are difficult to get anything through to connect.
Brian SPatton's is a unique location as it is also a Taxidermy shop. Not your usual U-Haul drop off. Very friendly and helpful. And I learned a bit about taxidermy that I didn't know before!
John SAbsolutely wonderful location and owner!
John SI thought service was outstanding! He knew / anticipated me before I hit the door. It was a great experience all around! Thank you!!
Shawn BVery friendly staff! Quick transaction.
JOHN BTim was a pleasure to work with. He is very professional and knows the rental process and equipment well. He made renting this trailer (twice) the easiest and least stressful part of my move. I would definitely go back to this location to rent from uhaul should I ever need to in the future.
susan mThis is the most professional and well run location I have ever been to , I would recommend him to everyone .
Bradford HThe U-haul location was very helpful and friendly. I definitely recommend them.
Rich KMy biggest complaint is that I had little to no cell service with T-mobile in the area and the business had to unexpectedly close so I had to do a contactless pickup. I didn’t know I wouldn’t have service until I went to pick it up. After trying for nearly an hour to do all the requirements with such spotty service, a neighboring barber shop let me connect to their wifi and I was able to complete the requirements. I shouldn’t have to bother another business owner. I’d like to recommend that you offer guest wifi and post the info on the window or the lockbox so that people can complete the transaction if they too have poor service in that area. It was very stressful and time consuming and put me an hour behind schedule. Simply offering wifi access would have made it an easy experience.
Lisa H