Comentarios de los clientes para Pats Discount

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Pats Discount

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shaw R.
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They double charged me for reason from $39.00 to $71.00 on less that 10mile to and from trip

SHAWN R.
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El cliente no dejó un comentario.

Nulita L.
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El cliente no dejó un comentario.

Dan L.
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El cliente no dejó un comentario.

herbert G.
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Herbert Glass had a wonderful experience with uhaul. They were great!

Joe P.
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the truck was not clean. There was a blanket and a pillow in the back of the truck, along with an empty box. There was an "invisalign" dental device on the floor of the cab. Clearly no one cleaned, much less sanitized the truck. When I told the UHaul person in the shop, his only comment was "sorry, will be clean next time." Very disappointing. Additionally I reserved a 10 ft truck, and it states it clearly on my email reservation. When I arrived, there were no 10 ft trucks, and I had to wrestle a 20 foot truck in traffic for my needs. Very poor business practices.

GARY H.
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Easy to get to Friendly

sergio F.
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El cliente no dejó un comentario.

Freda P.
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El cliente no dejó un comentario.

charles W.
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El cliente no dejó un comentario.

kyle D.
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Cheaper rates other than that the service i got was excellent Truck was very clean

Sophia H.
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El cliente no dejó un comentario.

Ken B.
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El cliente no dejó un comentario.

William C.
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Please check your equipment more carefully, my trailer tire had low pressure and had to come back for the garage (not the uhaul folks) to refill my tire, however it had a slow leak , had to fill it up 3 times while enroute, spent 5 bucks doing that and wasting time doing it. When I was at my destination called roadside assistance and they fixed the tire promptly.. Could have all been avoided if you checked your equipment tire pressures on a return and checked them again before you rent out equipment.

Everett T.
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Smooth transaction. Lady behind the counter was great.

James S.
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El cliente no dejó un comentario.

Daniel D.
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El cliente no dejó un comentario.

James M.
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El cliente no dejó un comentario.

Dale T.
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The guy at the main uhaul store at 3524 US1 south is a total rude jerk and I will never go there again. The place I deal with now says he gets complaints about him most every day. You need to do something about him. He was a total ass to my wife and me. We just looked at each other and walked out. We were wanting to rent a truck. Then we discovered Pat's and have rented a truck or trailer almost every week from him as we are moving. He treats us like royalty.

Dennis B.
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Lady was too busy on the phone with Medicare arguing about her Mom's bill. I wanted to upgrade my vehicle and rent a dolly but I couldn't get her to stop and focus on the me long enough to do it. Major language barrier too.

David H.
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They refused to hook up the trailer. Person we dealt with was rude and a total jerk. Trailer was not water tight and our contents were soaked upon arrival and damaged. Unlikely I'll use U-Haul ever again.

Doris W.
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El cliente no dejó un comentario.

Julie A.
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Great location. Equipment always clean and ready.

gabor A.
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El cliente no dejó un comentario.

Richard C.
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El cliente no dejó un comentario.

Kay L.
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Tight spot to drive in and out of. Also reserved two days. Used only one, returned under 24 hours. Still chanted the two days.

Randy D.
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Great experience!

Mark G.
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Nice experience easy in and out will go there again

lauren M.
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El cliente no dejó un comentario.

gabor A.
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El cliente no dejó un comentario.

Jeison R.
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El cliente no dejó un comentario.

Richard T.
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El cliente no dejó un comentario.

Richmond P.
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El cliente no dejó un comentario.

Pablo C.
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El cliente no dejó un comentario.

Paul S.
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El cliente no dejó un comentario.

Paula H.
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Wasn't a very pleasant person.

Tiffany J.
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El cliente no dejó un comentario.

Lawrence B.
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El cliente no dejó un comentario.

Gilbert W.
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El cliente no dejó un comentario.

rafael T.
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El cliente no dejó un comentario.

Dale T.
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The guy at the uhaul place at 3524 US1 south I found to be quite rude so I left there and found another place to rent. The people at this place were great.

David F.
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The trailer had a 3' long metal pipe, bolts and other greasy garbage on the floor hidden by a greasy moving blanket. There was motor grease on the floor of the trailer where it hadn't been cleaned or checked when it was turned in by the last user. the trailer floor was very slippery, the grease got on the legs of our furniture and then onto our carpet in our home. We also got grease on our clothes from our boxes and belongings in the trailer. No one from Pat's Discount bothered to come outside and look at the trailer after I told the lady behind the counter our experience. No one came out to even help me unhook the trailer. Been using Uhaul trucks and trailers for years, I have rented a motorcycle trailer, car hauler and 2 closed in trailers from Uhaul in the last 12 months and have always had great experiences with the location staff and products previously. Very disappointed and upset by this experience and location!

kai L.
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El cliente no dejó un comentario.

David O.
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El cliente no dejó un comentario.

MICHELLE RACHEL L.
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Attendant was customer service perfection!!!

troy E.
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El cliente no dejó un comentario.

neil R.
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I have rented from Mr. & Mrs. Patel in the past. I will always give them my moving business, as needed, and highly recommend them to prospective customers.

samval M.
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Sheetal is very sweet.

Luis E.
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Great service at u-Haul dealer. Attendant was most helpful, knowledgeable, and courteous. The motorcycle trailer I rented was impeccably maintained. Thank you.

Howard K.
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El cliente no dejó un comentario.

Destinee M.
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El cliente no dejó un comentario.

egebert E.
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El cliente no dejó un comentario.

CLINTON S.
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Excellent service

GARY H.
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Always have what I need Helpful & friendly

Harold B.
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No help available to help get the trailer linked to the tow vehicle. Used them before for a car hauler and they had been great.

frank A.
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El cliente no dejó un comentario.

jim H.
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Couldn't be easier or faster. Great experience!

Latoya J.
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The woman was a bit rude and then told me I could leave she'll expect the rental and then charge me . Absolutely NOT

COSTAN D.
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No one came out to greet nor assist to disconnect trailer. Pretty much find a spot drop it. The individual inside was not helpful.

CHRISTOPHER D.
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Thanks for an easy rental process!

James H.
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El cliente no dejó un comentario.

James O.
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El cliente no dejó un comentario.

Robert C.
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I was charged band extra day. I dropped trailer off at 9 am when they opened. They were 10 minutes late. And charged me and extra day stating I dropped trailer off at 10:08 a bill for extra day. I took photos of trailer at location at 9:00 am and also there place of business. I felt like it was a shady operation when attention said they would check my trailer mom later as they had just opened up late and sent me on my way. Charging me for extra day. I would not ever recommend this place for business.

Leslie P.
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El cliente no dejó un comentario.

James H.
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When I asked which trailer, I was told the big one out there. No one assisted with hooking up the trailer. I had to go back in the store to get them to come take the required picture. VERY UNHELPFUL I will NOT be using them again.

chris L.
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The gas tank was not completely full . The owner was very pleasant and helpful

Marjorie A.
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Super nice and helpful

Francois L.
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El cliente no dejó un comentario.

brian B.
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El cliente no dejó un comentario.

Jill M.
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Such nice people

anthony C.
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El cliente no dejó un comentario.

william L.
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El cliente no dejó un comentario.

Gene S.
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El cliente no dejó un comentario.

Steve H.
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El cliente no dejó un comentario.

Hurshell H.
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we rented and paid for an appliance dolly. They didn't have one when we picked up the rental. The rentals brake lights were malfunctioning.

Robert M.
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El cliente no dejó un comentario.

david G.
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El cliente no dejó un comentario.

James T.
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Outstanding customer service! Upon return of the trailer our towing vehicle got a flat right as we pulled in. I notified the representative of our need to push the trailer into its location due to the flat. He assisted us with pushing it and stayed an extra 30 minutes after closing, keeping his flood lights on to help us see as it was dark. If the world had more folk like him, how great it would be! Thank you kind sir and God bless!

Elizabeth J.
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El cliente no dejó un comentario.

Yvonne T.
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El cliente no dejó un comentario.

steven C.
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No comment

anthony B.
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Great service. Will definitely use again in the future. Prices are great

Milton V.
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Keep doing what you're doing.

Caleb P.
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There is very little lighting. The parking lot was full with other Uhaul trucks/trailers. I wasn't sure where to place the trailer. In the future there could be better lighting and a clear, defined space where customers are supposed to return the trailers/trucks. I noticed that one person had just left a trailer in front of one of the gas pumps because they could not find a place for it.

JOHN C.
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Jay was great to work with. I forgot a small broom and Jay held it for me. If I need to rent another truck I'll check with Jay first.

Valeria D.
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When I went to pick up my trailer There was no one to hook the trailer up to my car she was telling me to do at my self I'm 74 old Sick lady end she be come very. Nasty I never had This kinda servic from uhaul I Hope no one go's ther to do business

Jason S.
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The place didn't open until 9 however I reserved the truck for 8 so I had to wait there a while before I could pickup the truck. They also didn't have a second dolly which I had prepaid for online. When they opened the lady who helped me said that I never paid online so I had to pay $150. I showed her that $183 already cleared on my account and showed her my receipt. She said that it was just a hold and she had to cancel my order and redo it because she didn't have a second dolly. She insisted that this was the process. She told me my new total was $130. I explained to her that that doesn't sound right because I had purchased the insurance on the truck and she said that I just had to trust her. The entire experience was very odd and the entire time it seemed as if it was almost fraudulent. Not a good experience.

leo S.
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El cliente no dejó un comentario.

Cynthia G.
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El cliente no dejó un comentario.

Wayne R.
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El cliente no dejó un comentario.

stephane J.
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The owner (women) was very rude. I arrive with 30 mn late and make me pay for one more day. not at all pleasant. Never come back ...??????

Elizabeth M.
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Too expensive high mileage fees and ins charges

PATRICK C.
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Pleasant experience

PATRICK C.
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El cliente no dejó un comentario.

brad K.
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Great service! Gentleman that took care of us had a great personality. We was in and out of there with a truck in less than 10 minutes.

jeff L.
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They got my phone reservation wrong, then I had to connect the trailer myself. When I returned, I had to disconnect the trailer myself as well. He actually asked me if I had put it back. I was livid. The worst customer service I have ever experienced. He told me to never come back. I don't think that will be a problem. They are a black eye to your franchise.

chassia T.
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Let me start with my spouse was active duty military and passed away July 2019. St. Augustine is where our condo was located while SGT Robinson reported to duty in Jacksonville, Fl. We hired a moving company initially and it was a rush job, the last job, on a Saturday. When we went back to the condo we realized we had so much furniture left over and needed a uhaul. My step dad and I had gone to a few locations that didn't open to noon. We were enroute to an actual uhaul facility when we passed the gas station that rents uhauls. The check in and check out process was extremely easy and the clerk (possible owner of the gas station) was friendly. If this review was on her alone it would be 5 stars. We rented a dolly and her elderly dad assisted us with putting it on the truck. I did note that the gas was half a tank and we filled it up to half a tank. I compare this to rental car and usually I would assume it's a full tank. The truck was in good condition. The issue came to play when we returned the truck. We actually filled up at the gas station. There was a shower curtain, blanket and crutches when we returned. My step dad asked who I would assume to be the owners husband or brother. The man was rude to my step dad and very combative. The man said I'm going to charge you $25. My step dad said I'm discarding the remains I'm asking can I throw it away in your dumpster. The man said I'm not doing your work, this isn't fair, and you want something for nothing. This was a very shocking encounter. There is a language barrier but this was totally unprofessional and the only reason I would recommend this location.

gregory M.
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The uhaul was running bad the engine was miss firing and skipping I had it for 9 hours and they charged for a whole day

Gregory S.
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El cliente no dejó un comentario.

Roberto L.
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Very friendly and everything was ready good expirience

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