Truck needs maintenance bad, seat belt didn't work shook really bad. Didn't complain when I first got in because I didn't have anymore time to wait for them to find me another one. I usually have no problems with my trucks but this one has high mileage.Devyn A.
Customer Reviews for Pasadena Citgo
(Distribuidor de U-Haul del vecindario)
Pasadena, MD 21122
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 7 a. m. - 7:30 p. m.
- Sab.: 8:30 a. m. - 7:30 p. m.
- Dom.: 9 a. m. - 7 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The owner gave me the keys and got me out quick . Very nice people here. I will be back againJASPER H.
El cliente no dejó un comentario.TIRRELL J.
It was absolute pleasure to deal with the U-haul manager at that siteRAMAZ M.
El cliente no dejó un comentario.JOSHUA K.
Good customer serviceJASPER H.
El cliente no dejó un comentario.BRETT L.
This was the second location I had to go to to get working equipment. This location is too small for 20' trucks.Jeremy L.
El cliente no dejó un comentario.Christopher I.
Nothing, you were greatBlake T.
The support person at the station was over and above helpful. He made renting an easy experience.RICHARD S.
The ONLY issue I had was that the gas gauge was broken and no one knew. The highest the gauge would go is 3/4 of a tank so I was standing there filling it with gas watching the needle move and it wouldn't go past 3/4". I ended up filling the whole truck up which was a lot of extra money. I feel I should be compensated. GraciasMATTHEW M.
El cliente no dejó un comentario.MICHAEL R.
El cliente no dejó un comentario.Tim B.
El cliente no dejó un comentario.Norman H.
I rent here frequently. Always fast, courteous, and helpful. I would highly recommend then to anyone.Michael P.
The gentleman that helped me was awesome. The tongue jack on the trailer needs to be replaced. It was very hard to put it up.CHARLES W.
The drop off location guy was great !!!MARK M.
Such an easy and convenient way to rent a uHaul.LAUREN M.
Staff was excellent and helpfulMATTHEW C.
El cliente no dejó un comentario.HOLDEN H.
G.K. was very accommodating to my needs and happily found everything I needed, even when I had to make a change to my reservation. He went out of his way after work hours to ensure I got the truck I requested. I really appreciated this dedication to serving the customer and highly recommend this location for anyone considering a U-Haul rental. You will get great service here.Ryan S.
Great customer service!ROBERT S.
El cliente no dejó un comentario.JERRY F.
El cliente no dejó un comentario.Mary Claire S.
Man on duty was awesome. Patient and helpful.DANIEL S.
El cliente no dejó un comentario.DUO C.
Always friendly servicePATRICK M.
The owner/attendant was extremely courteous, knowledgeable, and helpful.KEVIN S.
El cliente no dejó un comentario.PAUL M.
El cliente no dejó un comentario.CHARLES K.
El cliente no dejó un comentario.SHAWN A.
The manager & team members were very helpful and informative. Made the whole moving process quick and easy for me. Stand up guys !ALEXIS S.
Owner was very nice. Good customer service. Would recommend this place without hesitation!JASON L.
Very friendly, hooked up the trailer for me. Was outside to greet me upon return. Quick and easyâ€¦MATTHEW S.
El cliente no dejó un comentario.ESTHER S.
El cliente no dejó un comentario.Jeremy U.
El cliente no dejó un comentario.KATLYN W.
El cliente no dejó un comentario.JASON S.
El cliente no dejó un comentario.MARTIN F.
Everyone was very professional and pleasant. It was truly a pleasure having assistance with this U-haul store. I appreciate !MYOISHA J.
Rental Agent was very helpful and friendly. The move was so easy because of great service and a great truck. I would highly recommend this location and agent to anyone looking to have a smooth moveFRANK L.
They are fast and efficient.JOHN C.
Outstanding customer service, very professional, super easy, great rental experience.Michael R.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.JOSE G.
El cliente no dejó un comentario.Gerald S.
The dolly I paid for was not in the truck so I had to go inside to speak with someone. Also, the pick-up process was lengthy using the app and I was not expecting the double verification process and had to wait while they called two other people to get approval, while I stood out in the cold. All this extra verification seems a bit much, when you already have my photo and driver's license.Jill T.
The citgo attendant was very goodSHELLY H.
Excellent service from processing cashier.DARYLREGAN H.
El cliente no dejó un comentario.Kathleen T.
El cliente no dejó un comentario.Alicia T.
My dolly was not on my truck and I was charged 7.00 dollarsSHERIE S.
El cliente no dejó un comentario.JAMES F.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Jack L.
El cliente no dejó un comentario.JERMAINE A.
This location is great! Management/Owners are personable, supportive, and profession able.Shawn A.
5 star Customer ServiceDavid B.
The man who helped me was exceptional. I was frazzled by the move and feeling overwhelmed by the drop off process. He jumped in to help and made everything easy. I give him top marks and highly recommend this location.Katrina M.
Great experience. Very helpful and kind. Would definitely rent from them again.Timothy O.
El cliente no dejó un comentario.ARVIN S.
El cliente no dejó un comentario.CHAD P.
El cliente no dejó un comentario.SUSAN W.
Previously booked location on 100002 Washington Blvd in Laurel MD, was a complete failure. Nobody showed up, so I had to call U Haul to rebook elsewhere. There were other customers waiting as well. You should close this location as the owners don't care about anyone.John R.
El cliente no dejó un comentario.ZACHARY P.
I was allowed to park my car here while I rented the truck for a day. This was surprising and very convenient.Erick L.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Brenden S.
El cliente no dejó un comentario.JENNIFER G.
I've been renting U-Hauls from this location for several years, never had a problem.Jeremy U.
El cliente no dejó un comentario.Kai S.
Gast pickup and drop off very helpful staff. I had no reservation and they took care of me.AARON K.
El cliente no dejó un comentario.WILLIAM R.
The employees were awesome and very helpful. We would definitely refer anyone to them and we would be back if and when we need the u-haul again. Thank you for your service.George H.
El cliente no dejó un comentario.DANIEL K.
The attendant at this location was surely, unhelpful and difficult. He needs to be replaced IMMEDIATELY. Very small, stressful lot.Nicole W.
The owner of this location is highly recommended! He is very friendly and professional. He went above and beyond to make sure my trailer rental was at his location and walked me through the entire process. âï¸âï¸âï¸âï¸âï¸Jake W.
El cliente no dejó un comentario.JANELLE B.
El cliente no dejó un comentario.KYLE B.
Solid customer service with a smile.LOUIS S.
El cliente no dejó un comentario.Jeremy U.
El cliente no dejó un comentario.HELEN T.
It was a pleasure renting here I would do it again The service was excellent and the man I dealt with could not have been nicerJEANNE M.
El cliente no dejó un comentario.Timothy M.
Everything was great. Keep up the good work.MICHAEL S.
El cliente no dejó un comentario.Alvis F.
Service was excellent, Mr Jk was very friendly, very helpful . I do really recommend this location for U-haul serviceHOOMAN H.
El cliente no dejó un comentario.GEORGE O.
The pick up at 8355 Ritchie Highway Pasadena MD 21122. The attendant could not be more helpful truck was ready and clean. He explained everything and helped us in every wayThomas K.
El cliente no dejó un comentario.BARBARA M.
El cliente no dejó un comentario.GARRY J.
El cliente no dejó un comentario.Amanda F.
the people working at this location couldn't have been nicer and easier to deal with.RAYMOND B.
El cliente no dejó un comentario.CATHERINE B.
El cliente no dejó un comentario.Derek A.
El cliente no dejó un comentario.Christopher G.
ZK was great!! Made the process fast and easy!!BRITNEY L.
El cliente no dejó un comentario.BRIAN A.