Customer Reviews for Pasadena Citgo
(Distribuidor de U-Haul del vecindario)

1,293 comentarios

8355 Ritchie Hwy   Pasadena, MD 21122

(410) 384-4315

Horarios de la ubicación

  • Lun.- vie.: 7 a. m. - 7:30 p. m.
  • Sab.: 8:30 a. m. - 7:30 p. m.
  • Dom.: 9 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(410) 384-4315

8355 Ritchie Hwy
Pasadena, MD 21122

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 7 a. m. - 7:30 p. m.
  • Sab.: 8:30 a. m. - 7:30 p. m.
  • Dom.: 9 a. m. - 7 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The customer service was great. They greeted you with a smile & upon check in meet you outside to make sure everything was good. Top notch rental location.

DONALD G. 
Clasificación:
5.0

Great customer service. The gentleman was kind enough to assist me with the trailer before pick up and at return. I was very pleased with the service.

Franco N. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS D. 
Clasificación:
5.0

Warn people that the electronic check out process takes over 30 minutes

JulieAnn M. 
Clasificación:
5.0

GK was extraordinarily courteous, and helpful. Use them and you won't be disappointed.

James G. 
Clasificación:
5.0

Excellent service and thrived to save me money

anthony N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASONMING M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan F. 
Clasificación:
5.0

Servicio al cliente de excelencia. Helped me out when the app wasn't working. Made the stress of moving way easier!

Elizabeth S. 
Clasificación:
5.0

The gentleman who helped us that day was beyond friendly and helpful! Small location but that made the whole process even better really!

Beth B. 
Clasificación:
5.0

Reliable, respectful and open early very cool

KHOA D. 
Clasificación:
4.0

Was not made aware that the truck check for damage was done thru text. Fortunately, there was none.

CECIL T. 
Clasificación:
5.0

The u-haul agent was very pleasant and efficient. We have used them before and will do so again.

DAVID D. 
Clasificación:
5.0

Real nice and real helpful!

Rob B. 
Clasificación:
3.0

The man at the counter-station was not helpfil. Very hard to understand his English. Did not show me where the UHaul was after I asked him. Charged a extra mile. Went out 03 miles Return at 10 miles Last 2 of speedometer The process was long, excepted the front of licensee but not the back. Current everyhing, asked several times for the same contact family member #, whoch I ptovided correctly up front. Did not hold door open or thank me for business after check out. I will not recommend Anyone for this site!! Please advise, Not happy about this un professional teeatment Susan Phillips

Susan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

chairs E. 
Clasificación:
5.0

N/A they are very professional and accommodating

Shawn A. 
Clasificación:
1.0

El cliente no dejó un comentario.

RYAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody T. 
Clasificación:
5.0

Excellent experience

Alicia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Made picking up and dropping off the uhaul easy. The owner was nice and informative at pick up and drop off. Overall, good experience at this location. Would use again.

Jordan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia D. 
Clasificación:
5.0

Great customer service at reception. Very helpful.

Bryan S. 
Clasificación:
5.0

The gentleman that helped me with my U-Haul Trailer was very courteous and informative. The lights originally were not operating properly and he grabbed another electrical tail because the original on the trailer had been worn and frayed. I was on my after he fixed the issues. He was great to work with.

Paul M. 
Clasificación:
5.0

This is a great U-Haul spot. The people are awesome.

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew T. 
Clasificación:
5.0

Extraordinario servicio al cliente

karen S. 
Clasificación:
5.0

Very friendly efficient, helpful. will definitely use again

Peggy M. 
Clasificación:
5.0

I was ahead of schedule and he helped me get setup early even before he opened. Super helpful.

Matthew S. 
Clasificación:
5.0

The whole experience of renting a UHaul from this location was excellent! There was a truck waiting for me on time, the staff was super helpful, and even helped update my return time (and show mercy when I returned the truck 30 minutes late). ¡Gracias!

Catherine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
3.0

I waited over 40 minutes while the employee called his supervisor, searched the system for my name, phone number, and reservation all of which I provided. When I finally did get the truck, there was trash in it from a previous renter and it was parked high on a curb making it very difficult to pull out. When I returned the truck, I was left waiting again; this time over a complaint of equipment I do not believe they provided me. The charges went up astronomically from the original quote and I paid just to end what had been an extremely tedious experience with a team who didn't know what they were doing (or on the pick up side even understood a modicum of English).

Gregory P. 
Clasificación:
5.0

Great and convenient. Movers through Uhall were great and helpful as well.

Jessica O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
1.0

The person was not helpful requested me to do his job for him because he was running the gas station alone.

Salvador N. 
Clasificación:
5.0

Great service!

derrick W. 
Clasificación:
5.0

This location was very helpful with getting the truck & supplies that I needed.

henry A. 
Clasificación:
4.0

Keep up the good work

fetcher K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
3.0

Couldn't find the keys and the app was cumbersome

Kurt E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan C. 
Clasificación:
5.0

Owner was extremely helpful and enthusiastic. Definitely wanted to "earn" my business

ROBERT B. 
Clasificación:
5.0

Last minute rental. Excellent service and helped hook up the trailer and made sure all safety precautions were done. Would definitely use again.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN J. 
Clasificación:
5.0

Great customer service. Vehicles was available at the last minute. No complaints. Thanks

deontez Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEMITOPE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan W. 
Clasificación:
5.0

Great place to rent from. Super friendly when picking it up and when dropping off. Truck was ready when I got there, clean and in good shape!

Brian Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN D. 
Clasificación:
5.0

GK runs a great outfit. Timely, clean and professional. Thank you so much!!

Danielle B. 
Clasificación:
5.0

Gobinda is amazing! They have wonderful customer service and clean vehicles. Will definitely use again!!

DANIELLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL LEE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN M. 
Clasificación:
5.0

GK is amazing. He is an absolute joy to work with he professional, kind and dependable. I will recommend him to everyone I know. Clean facility and easy to get to. He is an asset to uHaul and they should give him more incentives.

KEVIN Z. 
Clasificación:
5.0

very helpful, would recommend.

Paul W. 
Clasificación:
5.0

Staff was a pleasure to work with. Were able to answer all my questions and were very professional. Next time I need a truck rental I would go out of my way to go to this location.

HOWARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
2.0

The owner was courteous prompt and helpful .

Howard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD G. 
Clasificación:
3.0

I have used UHaul a lot in years past. I was very disappointed with the pick up and drop off process. Not due to the location staff. It has all become do it yourself and quite a pain at that. Won't use UHaul again. I'll happily pay a friend/relative to borrow a truck..

Thomas H. 
Clasificación:
5.0

Great service. Highly recommend.

DOUGLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

This was a smooth and pleasant experience

TIMOTHY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL G. 
Clasificación:
5.0

The station owner has taken great care of us for several truck rentals. This experience was flawless as usual. Strongly recommend!

Brian H. 
Clasificación:
5.0

The guy helping was/checking me in was very helpful with picking up my trailer. I reserved a 4x8 closed trailer but needed an open one. He was able to switch over to a bigger open trailer for me. And helped me hooked it. It was super busy at that time at the store but he managed it all really well. thank you

LOUBENS R. 
Clasificación:
5.0

The counter attendant was very polite and helpful. He thanked me for having scanned my license prior to my arrival. He offered to get the truck from the lot for me. I certainly appreciated his helpfulness!

DAVID C. 
Clasificación:
5.0

Gk was the best uhaul associate I have ever dealt with. 10 out of 10 stars, will be coming back for all my uhaul needs.

RICHARD H. 
Clasificación:
5.0

Always exceeds expectations. Fast, courteous service.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAMAR V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Gustavo S. 
Clasificación:
5.0

Best UHAUL experience I have ever had. Thank you so much, I will return to this location for another rental!

DREW P. 
Clasificación:
5.0

Great customer service. The gentleman who received the truck was polite and professional. I would go back there just because of the professional manner of the staff. Great experience!

SCOTT C. 
Clasificación:
5.0

agent was great. very helpful

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris V. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER D. 
Clasificación:
5.0

The service was excellent he very good at what he dose very well pleased

ERNESTO B. 
Clasificación:
5.0

Great service.

Eugene M. 
Clasificación:
5.0

The facility is very well maintained; staff is very cordial, customer service oriented, and attentive to customer needs.

CARLOS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD A. 
Clasificación:
5.0

Everything was great and the experience went smoothly.

SHERRILEE H. 
Clasificación:
5.0

this location was perfect and the staff took good care of me. Gracias

LANCE S. 
Clasificación:
4.0

Making the 24/7 pickup more user friendly, without customer support i wouldn't have gotten the truck till the Citco opened!

Gilbert M. 
Clasificación:
3.0

Truck needs maintenance bad, seat belt didn't work shook really bad. Didn't complain when I first got in because I didn't have anymore time to wait for them to find me another one. I usually have no problems with my trucks but this one has high mileage.

Devyn A. 
Clasificación:
5.0

The owner gave me the keys and got me out quick . Very nice people here. I will be back again

JASPER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIRRELL J. 
Clasificación:
5.0

It was absolute pleasure to deal with the U-haul manager at that site

RAMAZ M. 
No se han enviado comentarios para esta ubicación.

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