It was a pleasure renting here I would do it again The service was excellent and the man I dealt with could not have been nicer
JEANNE M.
Customer Reviews for Pasadena Citgo
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything was great. Keep up the good work.
MICHAEL S.Service was excellent, Mr Jk was very friendly, very helpful . I do really recommend this location for U-haul service
HOOMAN H.The pick up at 8355 Ritchie Highway Pasadena MD 21122. The attendant could not be more helpful truck was ready and clean. He explained everything and helped us in every way
Thomas K.the people working at this location couldn't have been nicer and easier to deal with.
RAYMOND B.ZK was great!! Made the process fast and easy!!
BRITNEY L.Great customer service!!
MARK W.Hospitable, truck was ready to go, and drop off was quick and easy
George G.The process was extremely easy and the associate was very courteous and efficient.
JESSICA C.The guy who helped service me was great.
Katie W.Due to issues with the original truck I reserved your staff went above and beyond to assist me in getting a vehicle for a time sensitive situation.
THOMAS V.The owner was very friendly and helpful.
Kenneth G.Both pick up and drop off went very well, with friendly service. The van we rented worked great. I recommend going in person to Pasadena Citgo to make your reservation, rather than using the online service.
CLEA H.The staff was nice and very helpful!
ROSANGELA D.Very friendly and helpful. No recommendation.
PAUL T.Very pleasant experience very easy u-haul rep at location was awesome
DIXIE M.Attendant was super nice
ANGELO D.The service was excellent and personable! Online check in is always a problem though!
Shawn A.The cashier at this site had EXCELLENT customer service skills. He apologized for the prior sites terrible customer service and lack of communication that our pick up location had changed. He kept us well informed (gas truck was blocking the trailer) and immediately helped us when the gas truck moved (20 mins later).
Charlotte W.G.K. saved me a long drive and Uber ride to Annapolis by dropping off at his location. I have two issues with U-Haul however: 1) Given my destination of Pasadena, MD, why didn't U-Haul.com inform me of my multiple choices for dropping off my equipment? 2) I recieved toll-way bills from both U-Haul.com AND from the Pennsylvania Turnpike. U-Haul did not clearly identify which state jurisdictions were billing me through U-Haul's “credit collections� I also received toll-way bills by mail from the Pennsylvania Turnpike - How do I know I wasn't billed twice? Please fix this process, U-Haul!
LOREN L.Customer service was exceptional! I just felt the inside of the truck hadn't been vacuumed, and the steering wheel, door handles, radio buttons, etc. (all of the standard touch surfaces) hadn't been wiped down in quite a while. Just felt dirty. I always carry hand sanitizer, so it was fine and served its purpose.
MELISSA E.Continue the same prompt, professional and courteous customer I experienced
WENDELL M.Nice van - ran great! G.K. is great!
LOREN L.Nothing staff was very professional and helpful. It quick and easy
FRANCISCO P.Store owner very professional and personable will recommend to a friend for service
TIMOTHY D.The staff here is so kind, friendly, and helpful!!! I had no idea how to hook up the trailer. They came out and hooked it up for me and explained everything. We had a very safe trip from Maryland to Georgia with no problems!! Highly recommend!
DAWN H.Everything went smoothly from reservation to pickup to drop off! Cannot ask for more!!
LAURY E.Friendly and fast
PORSCHA C.Friendly staff and great experience!
Elizabeth K.great customer service.
Patrick L.I was happy just the way it was
ROBERT G.The gentleman who helped me was very friendly and knowledgeable. I will definitely return to his location when I need to rent a U-Haul truck in the future.
KEITH K.Excellent service and very helpful.
Mark M.Everything was perfect.
DALLAS M.Nothing it was great.
RYAN E.Second time using Uhauls from this location and both times they were great! They make life easier and that's important on moving day!!!
Chase R.very professional and helpful
Elmer M.5 stars. This guy was great! And very helpful. He made it super easy for me.
Alix C.Excellent customer service!
Marc V.nothing to improve. accurate and courteous and friendly and honest service....will use again.
FRANCIS P.Thank You John & Drick you both were awesome and extremely helpful!! Great experience & service! sorry i'm sure i misspelled the managers name
Caylah A.great place to do rent a u-haul.
Robert S.I took the trailer in two days early, but could not get any money back. Otherwise the owner operator was very competent and helpful.
CHARLES S.The attendant was very helpful and friendly. Very fast hook-up and return. It was a great experience. Would use again.
MONICA M.They were so friendly and thorough. I would definitely recommend this location!
JACQUELYN R.Very helpful, answered all my questions
THOMAS L.Very friendly clean truck! I will be renting from this location again, great service!
SANG L.Nothing needed...continue the professional and excellent customer service
WENDELL M.Price gouging.
Keith T.pick up location was great he went out of his way for us.
Stephen S.