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Brandy B.
Customer Reviews for Parneys Car Care LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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All good!
MIKE J.Nice truck,nice service
GLENN E.At time of pickup, floorboards in cab of truck were full of mud. Back of truck was also dirty Since no other 10' truck was available took as is
Susan W.The truck was reasonably clean when I picked up, but in no way spotless. I returned it as good or better than I had it and the vendor charged a cleaning fee because he said there was a muddy footprint on the bumper. This is not acceptable. He's seeking extra profit at the expense of honesty.
james W.They didnt help hooking up the trailers, one trailer had paper allover inside (packing )
Robert D.Nothing... Excellent people working their!!! Go out of their way for you...Amazing Service
Ruth H.Lights worked intermittently on trailer.
ron L.They were closed
Heather H.The truck I rented was terrible. The windshield leaked so bad I got soaked when it rained. The door leaked so bad my back was soaked after a heavy rain. The steering was so bad I had to pull the steering wheel left to go straight. Worst rental experience of my life.
jim S.Very good!
Susan L.Unfortunately I think the PARNEYS Car Care Co. was put in a very tough spot by the rental process. I reserved a 15' truck there for 7/23, the day my movers were coming. Received a call that night asking if I would be able to pick up nearby but elsewhere if needed. Agreed to this. Got to PARNEYS Saturday and told no truck available, sent to JONESVILLE for 10'. Got there and saw actually size of it, this was way to small to be useful for me. Called u-hall back, told them I needed the 15' truck that I originally reserved and that there were a few at the PARNEYS location I had just come from. She reserved one for me. I went right back and when I got there, there was a man finishing up the rental process for a 15' truck and another lady waiting in line before me. When it was her tire the agent was starting the paperwork and stated out loud that the truck he was going to give her had already been reserved to Armstrong! I said that's me!! That pup all of us in a very uncomfortable position to say the least!! She ended up having to run to JONESVILLE to hurry to reserve a 15' for the following day. So the big question is why was I not given the 15' truck from PARNEYS in the first place!!! I'm very grateful I was able to get the truck but the experience was awful!!!
KYLE A.Great staff, excellent service
JOHNJOSEPH M.