Our 2nd renatl at this location. Best experience with a U-Haul Rep in 34 years.Mark M.
Customer Reviews for Parkway Tire & Auto
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Super service.KUMI V.
Not a thing. Fast and easy!Thomas V.
Felt very rushed suppose to pick up at 3 pm he called before then wanting me to come get itKEVIN D.
Provider met me in the parking lot, showed we where to put the trailer and disconnected it for me.Donald F.
I can't think of any improvements needed the location is easy to access, Checking in online streamlined the process. The folks were friendly and took the time to help swap out the hitch ball when we discovered we needed the other one and the wrench I brought with me wasn't quite large enough. They even took the time to switch it back for my friend whose vehicle we were making use of after we returned the trailer. I doesn't get better than this. ¡Gracias!Paul F.
Super nice and helpfulArchie S.
Wear masks during a pandemic when it's mandatory by law. Also, actually clean rather than just spray cleaner in the cab.BETH M.
Great staff very friendly.rebecca R.
Wayne was very helpful. I returned the auto transporter on 7/31/20 when we arrived in town and the truck, furniture pads and the furniture dolly at closing time for this location. I returned everything rented three days early. Will I get any money back for doing that?Carlton D.
Again, staff was very nice and accomadating..CHRISTOPHER M.
Mark was very thorough & his customer service is on point. He made the rental process very pleasant & easy. I highly recommend this location. Thanks again Mark for everything!!!!Gregory H.
El cliente no dejó un comentario.Secrick G.
El cliente no dejó un comentario.KEVIN D.
It was the fastest and easiest time I've ever had renting a UHaul which says something because I have moved many times.Karen T.
El cliente no dejó un comentario.Calvin R.
The best customer service I definitely would share my experience with others !!!Carol T.
The payment that was charged was not correct. I was over charged and now I have to wait about 5-10 days to be credited.Mirian D.
Perfect location / setup for drop off. Self check out is very helpful for the weekendsBryan D.
Great serviceGraham C.
El cliente no dejó un comentario.matt C.
A wonderful experience I will be a return customerruth O.
Very accommodating uhaul facility; so helpful and had our best interest in mind. He took care of us and our travel needs.Trudy I.
El cliente no dejó un comentario.TERRY R.
I was charged a separate charge without consent and nobody at this location or U-haul can tell me why, otherwise I would recommend this location.brandon G.
Mark went above and beyond to help. Had everything ready as promised.Geoff W.
Update hardware pictures more frequently.Jose M.
Nothing. I went in, and they informed me to call you all. I set up my rental. Went back into the facility, did a little confirmation paperwork, and then got the keys.michael H.
Fast service, near to where I needed to be,Archer M.
El cliente no dejó un comentario.KIMBERLEY P.
El cliente no dejó un comentario.Yvonne C.
Loved the mobile drop off feature! The drop off location was closed so I has to put NA for those questions.Sarrin L.
El cliente no dejó un comentario.Thomas S.
Very convenient to have a drop off location with no time restrictions.paul G.
Came out in the rain to help hook up , gave me a discount for the rainy weather.I wish the personnel at this location were in PA. looking for work. Good people are getting very hard to find.David C.
Everything was great!Ronald S.
El cliente no dejó un comentario.Mabry M.
El cliente no dejó un comentario.Manny M.
El cliente no dejó un comentario.Stephen S.
Parkway Tire & Auto answered all of my questions and helped my move go over smoothly! We ended up needing to return the truck here as well rather than another location, so our rates were affected and needed to be amended afterwards. I wish there was a rate that included in-state use as a whole, instead of local versus one-way differences in price. Other than that, equipment was ready the day we needed it and everything was in working order!Jonathan W.
El cliente no dejó un comentario.SEAN M.
Customer service was excellent!!Darrell W.
Make sure that every truck have a reasonable amount of gas in it and overall serviced before it is rented out to the next customer.mattie H.
El cliente no dejó un comentario.Marc H.
El cliente no dejó un comentario.Darlin L.
El cliente no dejó un comentario.Taylor M.
El cliente no dejó un comentario.john G.
First time ever renting a Uhaul and I wish I had done this on my previous moves!! Mark @ Parkway was very good to deal with & helpful. He made the process seamless.Tim R.
El cliente no dejó un comentario.Carolina C.
Truck ran very bad. The front end vibrated and was not a satisfactory vehicle to move items in I feel that we should get a refund. If we had not already scheduled the move we wood have gone to Penske.tim B.
El cliente no dejó un comentario.Jim D.
El cliente no dejó un comentario.Samantha S.
El cliente no dejó un comentario.Michael F.
They tried to Help and spoke to customer reps but couldn't change anything on there end because they were not the one who rented the unit !! Mark and Terry were very Helpful and explained the situation and what I had to do. U-Hauls dispute team couldn't pull off what was needed to simply send me the correct agreed upon invoice !!!john B.
El cliente no dejó un comentario.vic L.
Agent came out before I was even parked. Process took less than a minute.Derek B.
The only way to improve service for the next customer is to provide movers. The service was great and the vendor was courteous and friendly. Graciasarnet D.
Be as helpful to them as you were with me,, really nice person.mattie H.
El cliente no dejó un comentario.Stanley G.
El cliente no dejó un comentario.Richard B.
You can credit the difference back on card when all mileage is not used for one way rentalsFalicia G.
Mike could not have been nicer or more helpful. We were coming from out of town to move some furniture from my Dad's estate and our schedule was really weird. Mike went above and beyond to work with us and we are very grateful!Brooke D.
El cliente no dejó un comentario.Keith S.
El cliente no dejó un comentario.Ted M.
El cliente no dejó un comentario.Tasia W.
Some updated renovations to the outside and inside would make it nicer. The gentleman who helped me was very nice.raymond W.
Very easy to work with. Polite and wanted to make sure I had everything I needed and was satisfied with the rental experience.roger F.
El cliente no dejó un comentario.Tyler P.
I ended up having to change pick up time 3 times! Uhaul employees were super nice and made the changes with no problems. Loved using them, this was my first time with them and will definitely recommend!traci L.
El cliente no dejó un comentario.Cynthia S.
Good people. Very helpful.TIM B.
El cliente no dejó un comentario.Michael K.
Parkway team really started me off great. Compensated me great for my transition from NC to VA. All my needs were met. I thank God for them allAmanda S.
El cliente no dejó un comentario.TAREYTON W.
El cliente no dejó un comentario.Albert H.
Awesome customer serviceVANESSA H.
WAS SUPPOSE TO GET A 55.00 EXTRA DISCOUNT AND DID NOT RECEIVE.PICK UP AND DROP OFF LOCATION WERE CHANGED PER UHAULjadette S.
El cliente no dejó un comentario.jack F.
Cant remember the guys name but he was super helpful. Couldn't have asked for better service.Steven W.
Great customer service and very helpful and friendly. The gentlemen really went above and beyond!marty D.
El cliente no dejó un comentario.Shelby C.
El cliente no dejó un comentario.sherika S.
They went above and beyond to meet my needs.Susan W.
Mark and team are awesome!Ron B.
El cliente no dejó un comentario.Ron B.
This was easy and quick check out didn't have to go inside. Guy came right took care of me & sent check out email right away! He was very friendly & happy.Holly B.
El cliente no dejó un comentario.Vincent D.
El cliente no dejó un comentario.Richard L.
El cliente no dejó un comentario.Lorenzo G.
Great experience. Quick, friendly, and they have you ready to go.Scott T.
El cliente no dejó un comentario.everette B.
EVERYTHING WAS GREAT! CUSTOMER SERVICE WAS EXCELLENT AND VERY PROFESSIONAL. UHAUL AGENT WENT OVER EVRYTHING WITH ME. TRUCK WAS VERY CLEAN AND READY FOR ME AT PICK UP TIME. THIS WAS A VERY EASY MOVE THANKS TO UHAUL! UHAUL WILL BE HIGHLY RECOMMENDED TO OTHERS!JACQUELINE B.
Great service at both pick up and drop off locations.Corrie S.
Better than I could have expected, very fast and very courteous; I know where to go next time I need a truck.Bob C.
El cliente no dejó un comentario.dawn S.
I rented a trailer for one day. My card was charged twice the amount of the rental when I picked it up. When I dropped it off my card was charged again. So for a rental that should have cost 34 dollars I have now been charged 140 dollars and have been told uhaul will not be able to release the two holds on my account until the 35 dollar charge shows up. I spoke with Matt the regional sales rep for Uhaul and he said he could do nothing and that my bank must have added the hold on my account. (Not true) this was one of the many made up explanations I got from different uhaul representative's. All lies! It is one thing to tie up someone's money for a week but to lie to them and waste their time is enough to make sure I never spend any time or money with this crooked company again. This problem has yet to be resolved.Sean G.
El cliente no dejó un comentario.Larry W.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Ashley J.
El cliente no dejó un comentario.kelsey G.