Comentarios del cliente para Parkway Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Parkway Storage

Grado total:

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Bruce L. en

Grado:

El cliente no dejó un comentario.

Sandra B. en

Grado:

El cliente no dejó un comentario.

SCOTT S. en

Grado:

Worked well for our needs.

ANGELA C. en

Grado:

Pete has been an incredible manager for Parkway Storage. He is always courteous, helpful and goes out of his way to solve any problems. Thanks for all the storage help!

Micah S. en

Grado:

El cliente no dejó un comentario.

Emily M. en

Grado:

The drop off started rough, as the reservation I made for a storage unit and the truck information wasn’t transmitted to the location, but the owner was incredible and helped us get it all worked out. I even needed another unit, and he found one on the same aisle, which was incredibly helpful. He explained everything thoroughly, and answered every question I had. I would absolutely recommend this location, and will rent from him any time I need a truck in Lawrence.

earlene T. en

Grado:

Nothing! Pete was a nice guy ND if I ever move a gain I will go back to the same place! Thank you so much Pete.

Richard K. en

Grado:

El cliente no dejó un comentario.

Brittany A. en

Grado:

El cliente no dejó un comentario.

Firooz M. en

Grado:

Good experience with UHAUL.

EDWARD V. en

Grado:

Very convenient. Rented vehicle from storage facility I am using. Parkway Pete is very helpful and a great u-haul rep.

VICKIE W. en

Grado:

El cliente no dejó un comentario.

Sarah S. en

Grado:

The owner provides excellent customer service. Confirm he will be open at pickup. I will use this location again. Again, they provide very personalized service.

DENNIS C. en

Grado:

El cliente no dejó un comentario.

Patti N. en

Grado:

Left the U-Haul there at 12:30 a.m. - found a box that said "checks only" but put keys in it as wasn't any other drop box at the location. Began calling at 9 the next morning to be sure they got the keys but no answer so left a message - called back again at 10:45 & no answer - finally got a call back around 1 p.m. saying they got the keys & were doing paperwork. Was concerned after leaving keys in lockbox & noticing on the way out that there was only one U-Haul on the premises & it looked more like something that was being used to advertise so got worried that we left it at the wrong location. They need a nighttime lockbox marked with U-Haul or something designating it is for U-Haul customers rather than just for storage facility rent checks.

PAUL W. en

Grado:

Dropped off at night. No service to report on.

DOUG H. en

Grado:

El cliente no dejó un comentario.

Paula M. en

Grado:

There was no one in the office until 1/2 hour after my 10am reservation time. I was told I could keep the van as long as I liked, but when I returned, people were waiting to rent that same van. Once again, no one in the office to return van or to help waiting group. Other than being late, he was polite and quick to fill out paperwork.

Phil A. en

Grado:

The manager, Pete, was very helpful on our Van Rental and Storage unit. Very professional.

Jennifer C. en

Grado:

A little pricey. The $20 van rental turned into $80 quickly with mileage charges and huge tax fees. With that said, great customer service!

Jeffrey P. en

Grado:

El cliente no dejó un comentario.

jerry E. en

Grado:

El cliente no dejó un comentario.

DAVID A. en

Grado:

El cliente no dejó un comentario.

MICHAEL S. en

Grado:

The gentleman at the desk showed up 20 minutes late. That was a little frustrating. Otherwise, he was kind and easy going. He was very helpful in showing me how the truck worked.

LISA P. en

Grado:

El cliente no dejó un comentario.

YUE L. en

Grado:

Pete is very nice and very helpful! A+++

TAYLOR H. en

Grado:

Great customer service. Went out of his way to help with any problems. Best experience I've had when renting equipment/vehicles. Will recommend to others.

KERI R. en

Grado:

El cliente no dejó un comentario.

JAMES B. en

Grado:

Excellent service. No suggestions

Victoria R. en

Grado:

I called a number out of an old phone book, however someone did answer and took my reservation. When I confirmed the address she said yes that is correct. It was not! Had to go to the other side of town to pick up the trailer. How would that happen?

JEFF O. en

Grado:

More selection maybe.

TAMMIE G. en

Grado:

I prefer the Uhaul at 6th and Kasold, where there are always people there when the business is supposed to be open. This was not a good choice, and I am appalled at how this business runs its operations when it is not open during posted business hours and phone calls are not returned at a decent time.

BRENT K. en

Grado:

El cliente no dejó un comentario.

Bob M. en

Grado:

El cliente no dejó un comentario.

Valerie S. en

Grado:

El cliente no dejó un comentario.

REBECCA J P. en

Grado:

no uhaul sign anywhere??????

LYNDA H. en

Grado:

El cliente no dejó un comentario.

JOSHUA B. en

Grado:

There will be a letter to follow, but the only way I see that you can fix it is terminate the relationship with this dealer. Easily the worst customer service experience of my life. Took over two hours to pick up my equipment, and this is after I filled out all of the online express check-in information. If you need a U-Haul in Lawrence go to the 6th and Kasold location and let Sam Smith and her team help you.

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