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ELENTINA O.
Customer Reviews for Parkside Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make the online check in more streamlined
Guadalupe C.Fantastic costumer service!!
Anthony P.Limited truck options, but very friendly service and a convenient location.
Nolan M.The woman working was one of the nicest service professionals I have met in a while. Office was well kept, U-Haul was clean and worked great. Thank you.
Reegan P.Easy process, from reservation to pickup to return.
Deena M.Kurtis and his wife were lovely.
Ann J.Beverly the front desk contact at the Beaverton location is awesome, great communication, information and helpful. Storage unit was cleaner than the other storage garage I have my things at. Van was in good shape at 12k miles and clean. Wish the van seats were cleaned but hard with fabric and maybe difficult to get out fibers and hairs. Overall good experience and would come back for business
John P.Great service, fast and friendly. I would definitely rent here again.
Aubrey C.The manager was outstanding
robert C.Due to unforseen
ELEASE P.Renting the U Haul truck was easy and affordable. Thanks for making the move much easier!
Lawrence W.Really nice, decent, friendly guy. Great person to work with. We will rent from him again and we will recommend his place of business for rentals.
Bradley D.Excellent service. Convenient.
Charles E.Location run by a very sweet lady. Would use again and recommend
Maria G.Nothing. Everything was so smooth and easy! Keep up the great work!
Darrin O.Very kind friendly check in person
Gerald B.I'm a repeat customer at Parkside and it is where I will always go.
Joan H.Owners were very kind and service was prompt! Would gladly work with this location again.
Shawn S.The online rental portal is not good.
Sam K.Excellent communication and customer service!
Jessica B.They called the day before to confirm my rental details, which was great. They even told me how to navigate the app to make my self checkout easier. (No problem, I can navigate an app to do that-- should be straightforward.) Unfortunately the U-Haul App I needed to use for check-in and checkout is absolute garbage. Worthless. The "Find your truck" feature is not even an option and doesn't appear in the app. I ended up having to call support and go through the process over the phone, which was OK. The app failed to work for check-in as well. Good people at that location, just a horrible app and check-in/out process.
James D.Nothing worked out great. Thx
Patricia K.The customer service at the U-Haul on Nimbus was Excellent.
Nancy R.Bev is the greatest U-Haul owner. She is so nice and courteous. Always ahead of the game. Called to make sure I was going to be there. Van was fantastic. Ran and drove perfectly. Did everything we wanted it to do. Will be back when we have another show to do. Thank you. Bob Bonnell.
Bob B.Just exactly what we needed ! Gentlemen checking out the truck very nice and overall perfect rental
Mary T.Great service, easy pick up and drop off. Super nice people.
Ann C.Bev was fantastic. Very helpful on the phone. She made the process very easy and put a nice package together for me for the weekend. Van was perfect. Loved it. Drove great and not a rattle . Held everything we needed. We're back for another rental on Nov 8. Looking forward to it Thank you very much.!!!!!Best Regards,.Bob.
Bob B.Beverly and Kurtis are wonderful people who care about the client! They made a not great situation so much better. 10 Gold â Joann Rosevear
Joann R.Online check in was great - easy and thorough
Mary M.The person at the desk was very friendly and helpful. She answered all our questions.
Michelle C.Everything went very smoothly.
Christie C.Nothing all areas are noteworthy.
Beko S.Great customer service. Thanks
Rolf I.This was a perfect experience! Bev was exceptionally helpful and accommodating. I've already scheduled another rental.
Joan H.Very friendly and helpful location.
Kimberly M.Wonderful service! Highly recommend this location and the people that run it!
Kym A.Great service. YThanks
Rolf I.The gentleman that helped me gave fantastic service even though I had used truck share. The only reason I rated it average is that I wasn't sure my car was secure and there were not a lot of supplies easily available if I needed them.
Brett B.The van was ready and waiting when I arrived to pick it up. It was clean with 3/4 of a tank of fuel. I put fuel in it prior to returning it and it was just over 3/4 full. I put less miles on it than originally planned and was only charged for the miles I used. Personnel was friendly and expedient. A pleasure to do business there.
Timothy D.The storage managers were as always polite and professional . I'll be using their van again soon and it's right next to my storage so it worked out perfectly
Dana S.Bev is an absolute delight and always makes the process quick and easy. Thank you for your help!
Courtney D.I thought you did well ,I did have a little bit of trouble with the app.
John S.Excellent customer service.Thank you so much
Julie D.It is always a pleasure doing business with Parkside Mini Storage!
Glen O.Friendly and professional service with a smile. The process was efficiently quick (especially if you apply online in advance). They were also effectively prepared for Covid social distancing. I highly recommend them.
Randall L.We were given a van that wasn't full of gas. We only drove 25 miles but had to put 4 gallons of gas in to fill it. Even though this was brought to their attention, we weren't reimbursed for the extra gas. Only a few bucks, but the van should have been full to start with.
Paul S.The absolute best place to rent UHAUL!!!!!!!!!!!!!!!!!!!!
Thomas J.24/7 truck share needs major improvements. Not a single step worked as it should and took over 20 minutes to get it started.
keegan H.The gentleman (don't remember his name) who took care of me at the front desk was very helpful and courteous. Definitely recommend this location.
Ricardo M.Can't think of a single thing that needs improving. Bev was great, helpful and made sure we were completely comfortable.
Areanne L.Very nice people. I would use this location again.
Jackie C.Easy to pick up- key return was not as it's explained in the instructions.
Gayle H.Very friendly service!!
Paula T.Staff was very friendly and helpful. It would be nice to rent trucks with gas tanks more than 1/4 full
Ken R.Great staff.
Rob M.Very nice managers and so helpful. I've had occasion to speak with both of the managers since and they were just as helpful toward yet another U-Haul reservation. Sadly, their 9-ft cargo van is already reserved for the date I need one, but they were helpful in directing me to another facility. The van was super clean, like new, and it handled/drove well. A very smooth day of moving things from one place to another. To be honest, I was dreading the day and all the work, but all turned out really, really well.
Christy J.Friendly customer service.
anthony C.