The facility is nice and clean; the guy that runs it is helpful and efficient. Great place to rent equipment. Will continue doing so.
STEPHEN F.
Customer Reviews for Park Place Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The 26' truck I rented rode rough and gave me very poor gas mileage. When I reported this to the manager when I returned the truck, his comment was, "yes, they all do". I got the feeling nothing was going to be done about it. Maybe this is all the 'Neighborhood Dealers' do, I don't know. My previous rentals have all been done at a 'U-Haul Moving & Storage' store where they have the facilities to maintain the trucks, so I feel I get a truck that is in better condition at the main stores.
Jeff B.Great experience overall. Friendly, courteous, helpful. Gracias
JERRY P.They are always friendly and very helpful. Highly recommend.
Lori M.Everything went well no problems or issues. Would use Uhaul again.
Linda B.There was no internet at the site so the process that should have taken 2 minutes took over an hour. Hidden fees, website was extremely counterintuitive and reset multiple times in the middle of making an order. Never using U-Haul again
Dallen G.Very courteous and friendly. Went smooth and had no issues. Will rent from this U-Haul again.
Jeff C.Stan had my truck ready to roll! Easy checkout!
Tracy B.Vehicle super clean and worked perfectly
David H.They were closed, I brought back the
DANIEL G.Drop off only.
dan G.I feel the the final cost I was charged was a bit excessive for the short time I had the truck The steering was loose on the truck and I had to drive slow to keep it from drifting I deserve a partial refund refund I was not able to tell tell him because he closed at noon I am due a $50 credit that was never applied to one of my other rental time because the guy had no way to put it in
Bradley B.Great location and was a quick easy drop off. I wish the pick up would have been this smooth.
Ollie K.Great, always helpful and professional!
ROBERT A.Owener was very nice to us.
sharon R.Just explain to people returning rentals HOW to park and not take up the full space by themselves!
NELA E.Jim and Stan are the best, only place you should go.
Stanley F.A wonderful experience!
Mark M.I liked the process of picking it up with my phone but internet was bad so it took way too long
James D.It was great! We were able to drop off trailer on Sunday due to the fact that my boyfriend knew the owner and it was in a secured area (fenced in yard)
Douglas H.I was at wrong location but all was taken care of thanks
TONY R.Everything went smooth ,enjoyable move if there is such a thing in moving.-Thanks
RUSSELL W.Stan was a treasure.He was knowledgeable and helpful. Gracias
Belinda H.They had a wonderful staff, very professional, and their system was very organized!
STEPHEN K.Jim was absolutely the kindest man; he worked with us to make sure we got the correct size truck and was very pleasant. He was professional and so helpful for the stressful time of moving. Jim is a very wonderful representative for your company.
CAROLYN W.Jim and Stan are the best, you can always count on them for help.
Stanley F.Nothing- fantastic place to do business . Extraordinario servicio al cliente
KIMBERLY G.Need to have a short time rental at lower cost. I didn't have the trailer for less than 4 hours but had to pay for 24 hours.
JAMES B.The Staff was very friendly and helpful.
Thomas M.I was overcharged 322 dollars for less than 24 hours and only went maybe 40 miles
Ashley J.Can't improve anything!! It was perfect
BRUCE L.Trailer had a leak somewhere in the front and my boxes on the floor ended up wet on the bottom. There was no obvious damage to the trailer that caused the leak so no way of knowing the problem existed until I unloaded the trailer.
JON H.No need for improvement. Perfect location and the process was simple and easy.
WAYNE S.The agent was not at all friendly. Instead, very brief and curt.
Elsie W.Nothing!! Great gentleman kind & attentive. Clean atmosphere & equipment.
Brian B.Jim and Stan are wonderful to do business with. Great service!
James A.Having rented a car hauler for a one day use, I explained that I would need to reserve this same trailer in two days. The agent failed to notify me that these one way rentals have a 4 day window for return. Coming back two days later to again rent this trailer for a one way trip, the agent charged me $256 dollars where only a few days earlier, I paid only $90. Had the agent told me of the 4 day policy on the first rental, I would have exercised the use of trailer the full 4 days and not endured addition expense and needless travel to do extra drop off and pickup of equipment.
RUSSELL R.Stan is an awesome guy! In Branson West, Missouri! We were able to rent the last 10Ã-15 unit he had plus drop off the 15ft u-haul truck and 2 tow dolly's! I would highly recommend that Branson West really needs to be acknowledged more and ACTUALLY ALLOW MOVERS TO HAVE THE CHANCE TO DROP OFF AT BRANSON WEST MISSOURI AT STANS INSTEAD OF MAKING EVERYONE GO TO SPRINGFIELD MO! TO THE ONE WHO NEVER LETS BRANSON WEST EVEN BE AN OPTION, YOU SERIOUSLY NEED TO FIX YOUR PROBLEM PRONTO AND ALLOW MOVERS TO DROP OFF AT BRANSON WEST MISSOURI AT STANS.
SUZANNE S.Very friendly and nice facility
SUZANNE S.Excellent experience
DAVID A.