Customer Reviews for Paradise Self Storage Boaz
(U-Haul Neighborhood Dealer)

21 reviews

1480 US Hwy 431   Boaz, AL 35957
(Behind Huddle House)

(256) 281-3004

Office Hours

  • Monday - Sunday:
    Closed

Services at this Location:

Contact Us

(256) 281-3004

1480 US Hwy 431
Boaz, AL 35957
(Behind Huddle House)

Services at this Location:

Office Hours

  • Monday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The process for taking the key out was a pain in the rear and I had to call for someone to come help me

SHERI SUTTON 
Rating:
5.0

Customer did not leave a comment.

DANIEL GLASSCO 
Rating:
4.0

Customer did not leave a comment.

Marielle Dimol 
Rating:
1.0

The website was ridiculous to use, we put gas in it when we brought it back and was told it was charging an 60$ for gas. Ridiculous. I will never rent a uhaul again or recommend to anyone.

Derrick Capps 
Rating:
5.0

Convenient storage

Michael Adamski 
Rating:
5.0

Make your website easier to navigate

Joshua Lyles 
Rating:
3.0

Be careful with hidden cost at end of use. I thought I was doing ask asked in directions when returning truck. Example is gas. I got charged additional cost for gas even though the gas was in the same spot it was when I returned it.

Chris Matthews 
Rating:
5.0

My first time experiencing a 'virtual' rental (no human interaction) but it went pretty smoothly with the UHaul app.

Chris Spiewak 
Rating:
4.0

The check in and check out procedure was a nightmare. It is not user friendly and the directions for the key box were not clear.

James Ward 
Rating:
1.0

Quit over charging, then charging another fee

Al Quinn Zeigler 
Rating:
5.0

Customer did not leave a comment.

lynn byrd 
Rating:
3.0

Took me hours to get truck was on hold three different times for over two hours total.

CHARLES WILSON 
Rating:
4.0

The on-line pickup process sucks and I was on the phone 45 minutes with a U-Haul representative to pick up the truck

REMIGIUS BIRKO 
Rating:
5.0

I love using Uhaul! I've moved several times and the service has always been excellent!! I just want Uhaul to know that the truck had not been washed on the outside. There was mud splattered down the sides. This will not keep me from renting from Uhaul in the future. When I filled out the online return, one of the questions that I was asked: "is the truck clean for the next customer". I answered "no", because it was dirty on the outside when I picked it up. This is not a big issue with me, but I just wanted you to know. Thanks again for an easy move! Jarrod E. Shields

JARROD SHIELDS 
Rating:
5.0

None

Thomas Duvall 
Rating:
5.0

Customer did not leave a comment.

dawn Gilliland 
Rating:
5.0

Customer did not leave a comment.

Katrina Ramsey 
Rating:
3.0

The communication services was down and it wouldn't let me return it via your mobile app. However, customer service was extremely helpful during the stressful return. So it all worked out so no big deal.

Delieta Jones 
Rating:
5.0

Customer did not leave a comment.

Brian Pegues 
Rating:
3.0

will never rent uhaul again

Jamie Gross 
Rating:
2.0

Make sure your app working right CAU it's didn't want let me do and get the key then when I carry it back the app wouldn't let me check it back in

Janette Cauthen 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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