Comentarios del cliente para Paper Party House

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Paper Party House

Grado total:

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Steven C. en

Grado:

This location is very convenient to people who live outside the city. Very good customer service!

Beverly P. en

Grado:

Every thing was great.

James D. en

Grado:

Already reviewed the asinine web drop off procedure. It sucked. I will insist on a paper contract next time. Nothing to do with the location, they were fine. The failure is at UHaul corporate.

Laura M. en

Grado:

The truck was fine, and picking it up using UHauls online service went fine. When I tried to return the truck, after the location had closed, I was unable to complete the return process because the UHaul website kept getting stuck on the same step (uploading photos of the cab/back). I tried three separate times, and it just wouldn't go any further. I tried calling UHaul. After being left on hold for 45 minutes, I finally gave up and just left the keys in the lockbox. It was a frustrating end to an otherwise smooth moving process, and they accepted the return anyway so I don't understand the purpose of the whole online return process if I could've just left the keys the whole time.

Thomas L. en

Grado:

Great people to deal with

matthew w. en

Grado:

El cliente no dejó un comentario.

Rich H. en

Grado:

The window handle on the drivers side of the truck was broken which made opening the window very difficult. The staff was excellent and very cooperative.

James C. en

Grado:

El cliente no dejó un comentario.

Jene g. en

Grado:

El cliente no dejó un comentario.

sherry m. en

Grado:

El cliente no dejó un comentario.

Rebecca M. en

Grado:

Very helpful very easy love the service

Lisa C. en

Grado:

The process was easy, quick and the price they quoted was actually the price we paid which is different from my dealings with rentals in the past. The vehicle we wanted was available. The agent we dealt with was very professional and friendly. Overall an excellent experience and I would not hesitate to rent again from UHaul at this location in the future.

Vanessa R. en

Grado:

My reservation was the worst experience. I had to drive 15 miles to another location to pick-up and return the truck, since the original reservation wasn't set up correctly. This increased my fuel and mileage costs. The dolly I paid for was not included. I'm very dissatisfied with how this was handled. I requested at time of check-out that my charges be reviewed/discounted for the issues I had. However no one has contacted me and my card was charged with all charges.

David C. en

Grado:

Terrible on every level and I was overcharged by at least 35%

John P. en

Grado:

El cliente no dejó un comentario.

Melville O. en

Grado:

El cliente no dejó un comentario.

Bernard F. en

Grado:

Smooth and easy rental experience.

Christina M. en

Grado:

My suggestion: when uhaul makes a reservation for you at one of their 3rd party locations, call to confirm they have an available truck after! The 15 foot truck I had reserved wasn’t there. Uhaul had overbooked them. They helped me get a 20 foot truck though, so Thank You, Paper Party Store!

Angela O. en

Grado:

El cliente no dejó un comentario.

earl m. en

Grado:

excellent personal

Anthony N. en

Grado:

I thought this app would save me time, instead I felt like an unpaid Uhaul employee. The amount of time it takes to document the cleanliness of the vehicle, take pictures of your license and wait until someone in the cloud mysteriously "approves it" are unacceptable. What if my phone died? Also, the number of required photos is too many and sometimes conditions do not allow a decent photo (eg. sun glare or inclimate weather). I can only imagine using this app in the winter here. There is no way I would recommend this and I will not be using it again.

Jules M. en

Grado:

El cliente no dejó un comentario.

PATRICK M. en

Grado:

The location I was supposed to drop off after driving 350 miles was closed because they were paving the driveway. Luckily the agent Sarah at Paper Party House in Maine was incredibly nice took it anyway.

Joseph T. en

Grado:

Someone had been smoking cigars in the truck and the smell was disgusting. Not your fault that it happened, but for future, it would be nice if they had been sprayed or aired out before rental.

David W. en

Grado:

Fantastic job. Very friendly and upfront with the expectations.

Carleigh W. en

Grado:

When i walked in the man at the desk made me feel like i was interrupting him. He had to ask someone else what i needed to do. Super unfriendly.

Lisa N. en

Grado:

El cliente no dejó un comentario.

Gisela J. en

Grado:

El cliente no dejó un comentario.

Donald D. en

Grado:

El cliente no dejó un comentario.

Sean C. en

Grado:

El cliente no dejó un comentario.

bob a. en

Grado:

easy and friendly drop off

James J. en

Grado:

El cliente no dejó un comentario.