El cliente no dejó un comentario.Sharon K.
Customer Reviews for P&M Truck & Auto Repair & Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This was a very affordable and pleasant experience! ¡Gracias!SHARON G.
Phone service is horrible. I was at work and got a message from uhaul to call 219-322-2905 for our vehicle pick up location. I called the number and was on hold for 1 hour 15 minutes. During my call, the location was texted to me. Either add more people to answer the phone or just send the pick up location via text or email. 75 minutes is ridiculous. If I wasn't able to wait on hold that long then what would have happened? Would my needed rental have gone to someone else??? It happened on Wednesday for Thursday pick up. Please make the service better, much betterMichael K.
El cliente no dejó un comentario.ANDREW M.
El cliente no dejó un comentario.Maureen T.
Great service at P&M Auto Repair 👍👍Andrew S.
El cliente no dejó un comentario.bob M.
Have all rented equipment in the uhual. And only charge for equipment that was thereJoseph C.
El cliente no dejó un comentario.Robin L.
El cliente no dejó un comentario.Kenneth M.
They were closed so hard to evaluateJim R.
Because my reservation was made 5 days from the date I needed and because I needed the vehicle for 5 days my reservation kept getting cancelled, Maria was very helpful and accommodating to make sure we were able to get the truck we needed when we needed. Will definitely do business with this location again.Keywest M.
Maria is awesome to work with !!RICHARD G.
No improvements needed as I can see. Thank You for a great experience The Representative was excellent.MELVIN W.
El cliente no dejó un comentario.Michael O.
El cliente no dejó un comentario.Kimberly M.
El cliente no dejó un comentario.Michael J.
Truck battery died during rental. Location aware of history of battery.Roderick M.
Friendly people, quick service, great truck.Christine K.
Its great have a hometown place we can rely on. Super friendly and helpful. We'll keep coming back.LESLIE M.
Nothing. All went well.STEPHEN V.
El cliente no dejó un comentario.JANUSZ Z.
El cliente no dejó un comentario.MARK G.
El cliente no dejó un comentario.PATRICK M.
They were friendly, prompt and professional. Wonderful experience. If I rent from Uhaul again it will be with these people period.WILLIAM M.
The young lady behind the counter was very helpful and friendly. She was very efficient.DAVID O.
El cliente no dejó un comentario.Glenn S.
This location and the owners gave me great customer service. However Uhaul customer service center was very unprofessional and misleading. I was very confused with the rental process. I couldn't reach a live person to answer questions.CHERI W.
El cliente no dejó un comentario.JOHN A.
Horrible response time. No clear instructions. Required 2 hours of customer service to fix â€œa problem on our endâ€ and we lost time with our movers. I will never use uhaul again and I will share my experience with everyone I can.Alicia B.
El cliente no dejó un comentario.LINDA P.
El cliente no dejó un comentario.EDWARD Y.
Thank you! Everything was great!Charles D.
Just continue the same excellent customer service 😁😁JIMMY T.
Maria could not have been more helpful and accommodating!! What a wonderful experience this was.ROBERT E.
El cliente no dejó un comentario.WILLIAM W.
El cliente no dejó un comentario.DINO R.
My experience was great overall will definitely recommend no hassles at all!ERIC A.
El cliente no dejó un comentario.ROY C.
El cliente no dejó un comentario.CASEY A.
Great customer service! Great location! Easiest rental ever :)DIANE B.
El cliente no dejó un comentario.BRENDAN H.
El cliente no dejó un comentario.Daniel C.
Treat new customers with Grade A+service that 👀received 😱MICHAEL P.
Very kind and explained everything. Would highly recommend.ANTONIO G.
El cliente no dejó un comentario.Larry M.
friendly and efficient!Peter L.
El cliente no dejó un comentario.Andrew T.
Living in Highland this location was convenient.Joseph N.
Great Experience There I'm recommending Get Your U Haul On With Them 😱😎👍😆MICHAEL P.
El cliente no dejó un comentario.MELISSA G.
El cliente no dejó un comentario.RICHARD T.
El cliente no dejó un comentario.JO B.
El cliente no dejó un comentario.DIANA D.
El cliente no dejó un comentario.ISRAEL N.
Dolly and Pads were not on the truck.Clarence C.
Everything was very easy and Maria was very niceROBERT A.
Did not really work for me cause I rented a truck and trailer combo set and quoted a price. Then they didn't have it at one location for both, okay I picked up from 2 places for no biggie. What sucked it they charged me extra for both. Close to 150 over charged. Not the location fault uhaul...SCOTT P.
There was garbage in the cab, and inside the back was dirty and there were sticky used sucker sticks in the back. The truck itself was good and the ramp was extremely helpful.Amy O.
Since the Covid 19 is here with us the interior of any rental should be wiped down inside of cab! That would! be a very good business thanksCHARLES Z.
El cliente no dejó un comentario.RICHARD G.
we rented with the need of a cell phone account to pick up and drop off the truck. We had lots of issues using the system which resulted in us wasting over an hour. I understand it had something to do with the location not being on the GPS system. Hope that is now fixed for the next customers.Raymond M.
While the contactless check in can be convenient, the link took additional time and had to be reset. I received a truck size smaller than I initially reserved which made it extremely difficult. I also paid the same price for a smaller vehicle. I did not have much choice at the moment because I needed something to move my items as my move in day was set with zero flexibility. Not only was I disappointed with the discrepancy but when we returned the vehicle, with a quarter tank additional in gas.. the returning agent could not compensate us as we barely went over mileage. So instead of using the additional 10 dollars spent on gas to go towards the 1.20 over in mileage. We had to pay the additional. I'm not happy with my experience and I will never use your services. I will recommend another agency to my friends and family as this has been the experience I received from your company. I've used your services several times and this by far was the worst. I will not return.Courtney P.
Service was excellentPauline C.