When dropping off the truck in Georgia the man was 75 years old and couldn't even lift trailer off luckily my son was there or it would have been a problem its not my sons job to do that yall need to hire younger people for the heavy stuff in my opinion!sHONDA P.
Customer Reviews for Pak And Print Plus
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
When returning the equipment older gentleman was very agitated and seemed bothered and not helpful at all.CHRISTOPHER S.
Nice place to rentVESEY W.
El cliente no dejó un comentario.DENNIS D.
The gentleman working at pickup location had no training on uhauls system. It was obvious he was trying his best to fix problems or find someone who could, but he did not know how to use the system.DAVID S.
Improve conflict resolution on issues that arise with Uhaul Helpers. BigOnesMoving and Janitorial Company should not be affiliated with the Uhaul brand. I will never book contracted help through Uhaul again. The MovingHelp hired to unload at my location in Commerce, GA not only no-show or call, but abandoned the job altogether. I incurred additional fees for my rental because of unprofessionalism. I was sorely disappointed with Uhaul!!!Kischa R.
Find another location for service. Needs to have a better wifi connection very slow and have employees that knows how to check you in if you have a rental at this location 208 Homer Rd Commerce, Ga 30529CHARLES C.
El cliente no dejó un comentario.MARVIN S.
El cliente no dejó un comentario.Chad H.
El cliente no dejó un comentario.Katherine B.
There was a bent brace on the trailer and a very slack tire!! I'm not blaming anyone for this but both need to be corrected!! I made note of both!! The location did everything I ask of them!!! The tire was my main concern and I kept it monitored and aired up!!STEVEN M.
El cliente no dejó un comentario.Allan A.
The U Haul rental software seems to be a little difficult for those renting the trailers to use and it is definitely not easy for those of us who are not good with computers.MICHAEL S.
El cliente no dejó un comentario.Amanda S.
Inspect equipment before it is scheduled for rental. Trailer I originally reserved had a flat tire, pigtail was missing and could not not connect lights and brake fluid was low. I was originally told I could take it, add air & not worry about brake fluid, even though I was traveling across country. The employee finally was able to transfer my rental to another trailer which was in better condition. When I initially called to make the reservation, I was told it would not work for my vehicle ( the one I was using to tow and the one being towed) even though I knew both would work. The employees there had a hard time with the computer system and it took several calls by me to finally make the reservation.GERALD Z.
When I dropped the trailer off, I went inside, gave the salesperson my name and she never asked another question. Once she had entered the information, she told me I would receive an email receipt. Imagine my disbelief when I received the email and saw I was charged almost $30 more! I called the drop off location to question the charge and I was told to call the Uhaul 800 number because she didn't know what the additional cost was for. Again, my debit card was charged and I wasn't notified of the charges prior to the transaction being processed.Denise S.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Gary G.
El cliente no dejó un comentario.Thong T.
El cliente no dejó un comentario.LENDELL C.
Uhaul should really consider pro rating rentals. Picked truck up 33 minutes before reserved time charged for a hole day. Extra charge we were not expecting.Karen W.
El cliente no dejó un comentario.DESMOND H.
El cliente no dejó un comentario.Kristi O.
El cliente no dejó un comentario.HORACE S.