Customer Reviews for Page Enterprises
(U-Haul Neighborhood Dealer)

87 reviews

2415 Hwy 71 S   Mena, AR 71953

(479) 394-1180

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(479) 394-1180

2415 Hwy 71 S
Mena, AR 71953

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I paid for a dolly and 12 blankets and when I got the truck it had absolutely nothing on it!! I called them out on it and they refunded me 22 bucks knowing that these two things were 12

Stephanie M 
Rating:
5.0

The owner, Wendy went above and beyond to help me with truck pick up when my phone wouldn’t get service at the location! Thank you so much Wendy, I will share Page Enterprise with anyone needing a moving truck!!! 😊

Larua W 
Rating:
3.0

I rented two 20 ft trucks and a car dolly. Had to go to three different location to get the equipment. One of the 20 ft trucks had a flat tire with a nail in it when I arrived to get it. And the solution from the person renting the truck was to just fill the tire with air. Go straight from there which was in Boulder to Denver to get car dolly. Had to refill the tire. The car dolly they was planning to give me had no lights so they gave me a different one. Called me two hours later wanted me to bring it back to Denver because it was missing a pen in the emergency brake system and should have never been rented. Since I am a U Haul employee that happens to work at the Fleet Maintenance center I agreed to take it in to there to have the pin put in. Picked up the second truck the next day in Aurora. Both trucks rented for five days. Both going to same place one way to Arkansas but both trucks for some reason was not able to be dropped off at the same location in Arkansas. One rental came to a total of $1851.65 and same truck same amount of days same mileage came to a total of $2235.99. And can’t seem to get any explanation of what or why the difference. It clearly was not the car dolly since that was reserved with the truck that was cheaper and since it had to be picked at a different location was charged for separately at a total of $356.00. Before we left with a truck with a nail in the tire out of state we did have a service truck come out and change the tire since I’m less then two hours we had to put air in it three times. And that was the only part of renting this equipment that went easy and smooth. Not to mention the reservations was made for this stuff three weeks prior to getting them. And was told days after making the reservation that we would be called the day before picking up the equipment if they was going to even have the stuff and where to pick it all up at. So what is the purpose of making a reservation if you don’t even know until the day before if you will even have the trucks. So no I would not recommend U Haul to anyone and that says a lot since I work for U Haul.

Tammy B 
Rating:
1.0

Customer did not leave a comment.

Tammy B 
Rating:
5.0

Keep the beautiful lady out front, she made those bluejeans look so good I want to go back and rent something else just to see her again.

Brent R 
Rating:
5.0

Customer did not leave a comment.

William R 
Rating:
5.0

Was very friendly and helpful answered all my questions and got me in the road quickly

Gegory h 
Rating:
5.0

Customer did not leave a comment.

Lacy T 
Rating:
5.0

No improvement needed. Staff is doing a great job.

Rudolph C 
Rating:
1.0

ordered 12 blankets, furn dolly, han doll, and apl dolly and none of it was in the truck. not enough signal to make the app work. Joy Richards in Ark.fixed it.

Jack B 
Rating:
5.0

Convenient location. Prompt service. No problem.

Joe M 
Rating:
1.0

I ordered and paid for moving blankets and a furniture dolly. Neither of which were in the truck. Not only did it make loading the truck SIGNIFICANTLY harder, I have several pieces of antique furniture with scrapes and scratches now. I am furious about this situation.

Laura A 
Rating:
1.0

The truck was blocked in and not easily accessible to exit the location, my added equipment/moving supplies was not loaded on truck, the truck was filthy on the inside

Jared S 
Rating:
4.0

Customer did not leave a comment.

Jerry A 
Rating:
5.0

Customer did not leave a comment.

Charles B 
Rating:
3.0

This and another location nearby showed "Permanently Closed" on google search. I had to call support and they assured me I could drop off here.

Adam P 
Rating:
3.0

Keys were not in the box indicated. U-Haul customer service had to help me find the keys that were in a different number box.

William G 
Rating:
3.0

Customer did not leave a comment.

Scott K 
Rating:
4.0

Customer did not leave a comment.

LANDON R 
Rating:
5.0

Customer did not leave a comment.

Chad F 
Rating:
1.0

Filled fuel tank to half which was more than we started with. Upon receiving receipt, it was found that Page Enterprises charged us for yet more fuel. Unsatisfactory.

Nicholas o 
Rating:
5.0

I had just barely parked the truck and a staff member was already there to greet me as I was exiting the vehicle - EXTREMELY IMPRESSIVE! I didn’t even have to go into the lobby or anything. Check-in for drop off was less than 2 minutes, I am not kidding at all. This experience was one of the greatest. Thanks so much U-Haul!!!

Wendell C 
Rating:
5.0

Customer did not leave a comment.

Richard L 
Rating:
5.0

Customer did not leave a comment.

paulette g 
Rating:
5.0

Customer did not leave a comment.

Aaron E 
Rating:
5.0

Customer did not leave a comment.

ANGELA M 
Rating:
4.0

Website is horrible. Would not recognize my location even though my locations are turned on. Luckily we arrived before closing and employee helped complete the application.Otherwise ok. Husband drove truck but didn’t care for it.

Alan W 
Rating:
4.0

Everything was fine.

Nick S 
Rating:
4.0

Staff went over and above to help with all of the process. Thanks for all their help and support.

Christopher M 
Rating:
5.0

Customer did not leave a comment.

Richard L 
Rating:
5.0

Customer did not leave a comment.

Paul H 
Rating:
5.0

Customer did not leave a comment.

Kathy S 
Rating:
4.0

Customer did not leave a comment.

edwina c 
Rating:
3.0

Customer did not leave a comment.

Jered A 
Rating:
4.0

Went smooth. Thank you

David F 
Rating:
3.0

Difficult to get good internet reception. I had to drive up the road 1/4 mile to connect.

Robert W 
Rating:
5.0

Customer did not leave a comment.

Gary D 
Rating:
5.0

Customer did not leave a comment.

Kathy L 
Rating:
5.0

Customer did not leave a comment.

Ricky M 
Rating:
4.0

Better Wi-Fi or internet, it took us awhile to get everything processed. The woman we worked with was wonderful.

Shelley B 
Rating:
5.0

Customer did not leave a comment.

Arthur D 
Rating:
3.0

Customer did not leave a comment.

Amanda c 
Rating:
5.0

Great place friendly staff nice lady was very helpful 100% recomend

Josh S 
Rating:
5.0

It's all good 👍

Randy M 
Rating:
5.0

Customer did not leave a comment.

Trish K 
Rating:
3.0

Customer did not leave a comment.

Katherine S 
Rating:
1.0

I left the truck with more gas than I received it at this location. Someone at this site recorded it with less gas and charged me $48.00 to add gas. I have picture evidence of the fuel gage and the receipts.

Jimmy T 
Rating:
5.0

Customer did not leave a comment.

bobby r 
Rating:
5.0

Couldn’t have been easier. Wendy was delightful and even kindly backed the trailer into the parking space.

Donald G 
Rating:
5.0

Truck was clean but the box truck itself leaked and caused grief and frustration for my client . The lady at pickup point was very professional and helpful with all my needs . Overall thank you !!

Jason T 
Rating:
5.0

If there was anything I could say it would be the hours of operation. But at the same time if you need something they are willing to work with you as much as possible.

Mike P 
Rating:
4.0

Customer did not leave a comment.

bobby r 
Rating:
5.0

Customer did not leave a comment.

Laura A 
Rating:
5.0

Great service. Thank you. Outstanding.

William R 
Rating:
5.0

Great Folks, Nice Easy Location

Tony P 
Rating:
5.0

Customer did not leave a comment.

paul p 
Rating:
5.0

Customer did not leave a comment.

FRED M 
Rating:
5.0

Customer did not leave a comment.

Scottie C 
Rating:
3.0

No fault of the Owner, the internet was very slow.

John V 
Rating:
5.0

Customer did not leave a comment.

Eric C 
Rating:
4.0

Everything was great.

Ashley P 
Rating:
4.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

The owner or manager was very helpful and answered all my dumb questions. They have a great variety of vehicles and trailers to choose from. I would say a bigger parking lot but they are working on that already. Thank you so much!!!

Mike P 
Rating:
1.0

Could not deal with a live agent. Had to wait almost 2 hours to get a code to get the key. Automated system way too difficult. Too many hoops to get thru. No gas in the truck. Ordered dollie did not get one

William f 
Rating:
3.0

Not easy to get in and out of. The self check-in process is too time consuming.

Mona L 
Rating:
5.0

Customer did not leave a comment.

nancy t 
Rating:
5.0

Customer did not leave a comment.

Douglas G 
Rating:
3.0

Customer did not leave a comment.

Ashley R 
Rating:
1.0

They didn't even come outside. Just said leave it and go.

Mark T 
Rating:
5.0

Good folk.

John M 
Rating:
4.0

Not the locations fault but Wi-Fi connection was slow and took time to scan drivers license

Daniel D 
Rating:
5.0

Customer did not leave a comment.

Vivian B 
Rating:
5.0

Nothing Page Enterprises have both times I have dealt with them have went above and beyond with service always been a pleasure and made my rental and return easy and quick.

thomas m 
Rating:
5.0

Customer did not leave a comment.

bob p 
Rating:
5.0

Customer did not leave a comment.

Joel P 
Rating:
5.0

Customer did not leave a comment.

stephen w 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Make your ordering process on line, user friendly

Linda W 
Rating:
3.0

The truck was great except for the hole in the gas tank

Joann D 
Rating:
3.0

The people were very nice, the location is not really professional.

Ambre W 
Rating:
3.0

Pave the lot and have paper receipts for paperwork.

Ryan L 
Rating:
2.0

the only problem was with thr drop off!

Brandon G 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
4.0

Customer did not leave a comment.

Melanie S 
Rating:
5.0

Also no problems and would definitely use again. Thank you Tony. For everything.

Michael T 
Rating:
1.0

When I arrived at 11:00 am note on window said will return at 3:00 pm. Had to create a place to leave trailer.

rusty g 
Rating:
3.0

Customer did not leave a comment.

JANE W 
No reviews have been submitted for this location.

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