Customer Reviews for Pacos Paints & Two Helpers
(Distribuidor de U-Haul del vecindario)

4,409 comentarios

9050 Red Branch Rd #D   Columbia, MD 21045
(located off 108 @ 9050 Red Branch Rd Office located behind the building)

(301) 854-0984

Horarios de la ubicación

  • Lunes - miércoles:
    8 a. m. - 6  p. m.
  • Jueves:
    8 a. m. - 12:30 p. m. / 1:30 p. m. - 6 p. m.
  • Viernes - Sábado:
    8 a. m. - 6  p. m.
  • Domingo:
    9 a. m. - 1  p. m.

Servicios en esta ubicación:

Contáctanos

(301) 854-0984

9050 Red Branch Rd #D
Columbia, MD 21045
(located off 108 @ 9050 Red Branch Rd Office located behind the building)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - miércoles:
    8 a. m. - 6  p. m.
  • Jueves:
    8 a. m. - 12:30 p. m. / 1:30 p. m. - 6 p. m.
  • Viernes - Sábado:
    8 a. m. - 6  p. m.
  • Domingo:
    9 a. m. - 1  p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great Job

JACQUELINE L. 
Clasificación:
5.0

Although we once again didn't get the size truck we reserved, even after being switched to a different dealer farther away, we went back to our long-standing partners at Pacos and made it work with a smaller truck.

Edward C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacqueline W. 
Clasificación:
5.0

The truck I rented needs to be retired. Awful suspension, very dim headlights, missing part of the window crank.

Brendan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
4.0

We reserved three 26' trucks in August for our annual nonprofit bike drive, and ended up with one 26', one 20', and one 15' truck due to late returns and maintenance issues. Next year we will move the bike drive to later in the month!

Edward C. 
Clasificación:
4.0

The seatbelt was loose and would not lock. This should be checked prior to all rentals.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katey O. 
Clasificación:
5.0

I have rented at this location numerous times & they are always friendly & fair with their service and pricing.

MARK C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Geoffrey B. 
Clasificación:
1.0

You guys changed my pick up location a day before I went to pick it up. This is the second time I have reserved a igual at a specific location only to be told a day before I have to travel to another location.

Logan V. 
Clasificación:
5.0

Don't know because I'm satisfied with the service and customer service was very good!

Edwina N. 
Clasificación:
5.0

Rented a u-haul trailer- my first ever trailer. The U-haul manager came and helped attach the trailer to my SUV. It ran very smoothly. Had a slight difficulty reversing it and once loaded it ran smoother! Stuck to the recommended 55mph! Return was a bit late in the evening but there was someone working at 8 PM on a Friday. Overall an enjoyable experience. Gracias.

RAMJAY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mourad E. 
Clasificación:
5.0

El cliente no dejó un comentario.

HABTOM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE P. 
Clasificación:
4.0

not knowledgeable enough to know about how your business is run, so I have no suggestions, … everything was great for what I required... thank you.

theodore S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cherrel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Subhankar B. 
Clasificación:
3.0

All good!

Randall N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry E. 
Clasificación:
5.0

Nice, friendly, helpful people. Painless rental.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lorena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni W. 
Clasificación:
4.0

The van was clean as far as not having trash/debris but it smelled terrible, like horse urine or manure. I assume the person before us was transporting horses...? Otherwise a good experience

Mashel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane K. 
Clasificación:
3.0

A little tricky to find but just keep driving to the back corner of a little industrial park. The hitch made some serious banging every time I stopped. Not sure if the 2 inch ball was the correct size for the car hauler. Never did find out why or if the ball was too small for the trailer.

wayne K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarbjit S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER J. 
Clasificación:
5.0

You changed my pickup location to a place about 20 miles away from one less than three. I would REALLY have appreciated more than a 30-minute notice of this, and one more active than a "your rental pickup is ready" notice. Something very specific like "YOUR PICKUP LOCATION HAS BEEN CHANGED!" would have been great. If not for the new location allowing me to return the trailer after hours, I'd have not been able to get my task done in a single day.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALSYLVIA P. 
Clasificación:
1.0

This placed charged for 284 extra miles on a 2 hour rental and refuses to admit the mistake. Stay away they are changing the odometers to add extra charges.

Charles O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allison M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle M. 
Clasificación:
5.0

My brother picked up for me and said it was smoothest compared to other rental locations. He was very impressed.

DAVID A. 
Clasificación:
2.0

The billing is horrible and to be told its our system and you have to wait until multiple pending hits to my account fall off is not acceptable.

Bartholomew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARINA M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Vannida P. 
Clasificación:
3.0

Long wait to pick up the vehicle.

KIA M. 
Clasificación:
5.0

Can't think of a thing.

Maria G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa D. 
Clasificación:
5.0

If you guys can put a sign in the front of the building that be awesome so we can find the store easier!! Thank you Carlos for great customer service!!!

AHMED C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

Make sure there are no warning lights on the dashboard. The TPMS light was on the entire time.

Daniel V. 
Clasificación:
3.0

The owner/manager was unpleasant on the phone many times when I called with questions. He was condescending, rude, and abrupt. He was ok in person when I picked up the van but his phone manners were unpleasant.

SARA K. 
Clasificación:
5.0

I've rented trailers from here multiple times and its been smooth transaction every time.

Aramis C. 
Clasificación:
5.0

The Uhaul representative at the location was very helpful and knowledgeable.

Martin M. 
Clasificación:
3.0

I found the location to provide good customer service, but I was disappointed in U-Haul in switching my pick-up and drop-off location. The switch caused me to have to return the truck after hours. I found the truck return process on your application to provide a poor user experience and to require too many photographs. Based upon my experience with U-Haul corporate, I will probably go back to renting from Hertz Penske.

James K. 
Clasificación:
5.0

Overall experience was great, fast and friendly

GERALD W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ayo S. 
Clasificación:
2.0

The person in charge was somewhat uncaring and didn't seem to be particularly about customer service.

STEVEN S. 
Clasificación:
2.0

I check ed out the vehicle with less than eighth of a tank with gas. I was told if I return it with quarter full I would get $27 credit. I ended up returning it with almost half full. However I only received $27 in credit. As I enquired further the gentleman said that he was unable to provide more credit for the extra gas. I should have received at least $40 (in addition to the $27) in credit at $3.19 per gallon of gas.

Mohammad A. 
Clasificación:
5.0

Excellent customer service and equipment us always clean and working. Gracias

Debra P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elena B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt B. 
Clasificación:
5.0

Excellent service. Highly recommend to rent form them.

JAMES P. 
Clasificación:
5.0

Great customer service received!!!

CORINTHIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN N. 
Clasificación:
5.0

Servicio amable

FREDY R. 
Clasificación:
5.0

I can't think of anything else. Great service, no hassle.

Alex A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

The Managers were excellent in manner and information. The only thing I can suggest to improve would be advising customers if a vehicle has any points to know. Our vehicle served our purposes just fine, automatic gears changes seemed loud.

catherine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

IBRAHIM S. 
Clasificación:
3.0

El cliente no dejó un comentario.

KIMBERLY K. 
Clasificación:
1.0

I specifically asked to not have insurance and yet I was charged for it despite having to decline it multiple times. The amount of gallons of gas I was charged was also egregious. The needle was very much on full and they took liberties to call it 7/8 full.

Colin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bradley B. 
Clasificación:
2.0

My truck was missing and took an hour and a half to find and then I still had to return it at the same time and pay full price even though I lost a good chunk of time since this location lost a truck.

PATRICK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

victor G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alissa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon D. 
Clasificación:
2.0

The truck had engine maintenance light on. The tread on rear tires was mostly worn off. Even in the pandemic, I don't think they disinfect the cabin. They should have brought the truck and should have had inspected along with me rather than giving me the keys and ask to go get it. The helping staff could have been more courteous. He was disrespectful when I inquired about hand breaks.

Manmohan S. 
Clasificación:
1.0

El cliente no dejó un comentario.

ASHLEY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

The worker in the front was very nice and helped me hook up the trailer. He was very helpful and deserves a raise.

Roberto M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shera G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shera G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bakr A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIMPLE A. 
Clasificación:
5.0

stuff are super nice and friendly, the pickup and drop is easy and smooth as well.

Chongzhao W. 
Clasificación:
5.0

Soooo much better than the last location which was a gas station.

Thomas L. 
No se han enviado comentarios para esta ubicación.

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