Comentarios de los clientes para Pack2Ship

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Pack2Ship

Clasificación general:

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Danielle B.
Clasificación:

I was initially scheduled to pick up from a different location but was never informed that my pick-up spot changed. So when I went to receive the truck it wasn't at the location I was told and I was made to drive around and find a location with the truck, even though I had reserved one a month in advance.

Cindy Z.
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Lot was dark and dirty with several fall obstacles. The vehicle was dirty, uhauls website refused to allow me to send them pictures. Trying to scam for additional charges including gas and late fees I do not owe. Big tip off I would not recommend them ever.

James M.
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Nothing..very professional service

Melanie A.
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El cliente no dejó un comentario.

renee D.
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El cliente no dejó un comentario.

nathaniel H.
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El cliente no dejó un comentario.

Alicia A.
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Got exactly what I needed. Nothing special. Was a little sketchy.

Zella G.
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Lorissa, is SUPER!!

Jakeia J.
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The dolly I purchased with reservation was not in truck. Had To drive back to the site to pick it up.

Haley P.
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El cliente no dejó un comentario.

Dawn M.
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El cliente no dejó un comentario.

william M.
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El cliente no dejó un comentario.

Savannah E.
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El cliente no dejó un comentario.

William G.
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Need more parking space

KAREN T.
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El cliente no dejó un comentario.

Mark S.
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I would NEVER recommend this location ESPECIALLY to a female alone. The trunk door was left open and the truck was parked in the middle of nowhere. There were no signs anywhere and I had issues picking up the truck at 7:00am (even though I started the rental process at 6:50am). In the freezing cold I had to call the help-line and even the person (I spoke with two) was not able to help me. After about 15 minutes she got it figured out.

Paul H.
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El cliente no dejó un comentario.

Crystal K.
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I was sent here because my inital reservation was canceled, they didn't have my 26 ft truck that I reserved two weeks before. So I had to drive all the way to Tucker to pick up a much smaller truck. I had to leave items behind because of this. Also I was charged the same amount as the 26 ft truck when I got a 20 ft, which isn't right. I will probably never use uhaul again.

Lauren M.
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If I could give less than 1 star for this experience, I would. This was not only the worst U-Haul experience I've ever had...it was the worst customer service experience I've ever had, PERIOD. When I arrived to pick up the truck, the office was locked, despite being well within the hours of operation. No sign indicating when they'd be back, nothing. Calls were not even forwarded to anyone - I called the office several times, and could hear it ringing inside, but no one ever picked up. FORTY FIVE MINUTES LATER, the office manager showed up. I was obviously annoyed by this point, but she made no apologies, in fact blamed myself for her not being in the office - if there are no customers there, she had the right to leave anytime she wanted, she told me. She even threatened to cancel my reservation because she didn't like the fact that I was annoyed with her lack of professionalism. When I finally got the key from her and mercifully left the building, she waited a few moments until I was far away from the door....then she had the gall to come outside, yell at me, and slam the door behind her. Her exact words were "you're still missing some items for your rental; good luck getting them now!" Oh my goodness. I was so livid. This office needs to have their U-Haul license revoked and that woman needs to be fired. STAY AWAY!!!!

slias D.
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Do the same thing

Ebony C.
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Nothing, it was great! Thanks uhaul

Terry W.
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El cliente no dejó un comentario.

Alexander S.
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El cliente no dejó un comentario.

Andia S.
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El cliente no dejó un comentario.

Andrew W.
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Quickly in and out of the store, friendly staff, will rent here again

Patrick H.
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El cliente no dejó un comentario.

Adewale A.
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El cliente no dejó un comentario.

delan U.
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El cliente no dejó un comentario.

Albernie F.
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This location isn't conducive for the full uhaul experience. I appreciate the convenience of the location but it's another business and uhaul on the side so uhaul doesn't seem to be the priority. The rep was friendly but she was unable to stop what she was doing to check in my rental.

Malik J.
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El cliente no dejó un comentario.

Allan S.
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El cliente no dejó un comentario.

Terrance T.
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El cliente no dejó un comentario.

malik S.
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Great customer service. Great experience. I would recommend anyone to this location.

Isabel O.
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El cliente no dejó un comentario.

Rhonda E.
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El cliente no dejó un comentario.

Tawnya D.
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El cliente no dejó un comentario.

Keith B.
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Overall it was a good experience. I have no issues to report.

LEUL N.
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El cliente no dejó un comentario.

Charmaine L.
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El cliente no dejó un comentario.

Lamarr J.
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El cliente no dejó un comentario.

carol P.
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Convenient location, fast, friendly service. Loved this agent! Thanks so much!

Billy P.
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El cliente no dejó un comentario.

Joe H.
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This was a smaller operation than I have used before so I didn't know what to expect when I walked in. By the time I left I was extraordinarily impressed with the operation. The young lady that I dealt with, Larissa, seemed to be the owner/operator - and if she's not, she should be. Professional presentation of herself and uhaul services, treated me and my family member with respect and courtesy, processed me in less than 5 minutes on the paperwork side and about the same with the truck, equipment had been checked and readied with all ordered accessories in anticipation of and prior to my arrival. It is a RARE instance that I take the time to write any sort of feedback or review, but this young lady deserves a tremendous amount of credit for doing the job right. She has my future business in the area and my recommendation to anyone that requires her services. Thanks for making a tough task as easy as possible.

Dawn B.
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The customer service was exceptional and the check-in time was very fast. I would recommend this location to anybody.

Samuel B.
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Just keep on keeping on. All was good.

LAURA C.
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El cliente no dejó un comentario.

Bridget W.
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Thank you. Great service!

DENISE T.
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Owner knowledgeable and friendly, truck new and comfortable. Easy check in and return

trevor B.
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El cliente no dejó un comentario.

Andy B.
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El cliente no dejó un comentario.

Kristopher G.
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El cliente no dejó un comentario.

lisha H.
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I would not rent from uhaul again. I called in and requested a uhaul. On the phone, i was offered a discount that was not honored when i went to pick it up. This made my move more expensive than i bargined for. The discount was not put in the computer. I always rent uhaul but this experience has made you lost a computer.

Robert W.
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Very pleased. Truck was clean, almost new and easy to drive. Location was convenient and staff was friendly.

DON C.
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El cliente no dejó un comentario.

BIBA S.
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very very helpful and nice

CAROL W.
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El cliente no dejó un comentario.

TIMOTHY S.
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Do not allow smoking in trucks; or provide smoke-free trucks as an option. Provide two keys and/or electric locks. Truck had a very annoying parking brake buzzer that blared whenever the key was in and the brake was on; should not be on when truck is in park. Fuel economy gage was not functional. There were no storage bins or glove compartment in the dash and access to behind the seat storage area was difficult.

Tonya D.
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The woman who assisted us in renting the truck was amazing. Moving days are always very stressful and for her alone, I'd recommend this location to anyone. Perfect customer service. I was left very satisfied.

MICHAEL C.
Clasificación:

Best move ever ! And excellent customer service on both ends. Highly recommend both !

No se han enviado comentarios para esta ubicación.

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