El cliente no dejó un comentario.
TONIA F
Customer Reviews for PACK N TRACKS
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Returned after hours
JAMES MBoth locations was an absolutely amazing experience.
Bill WI had requested a newer U-Haul because of the distance I was traveling and they obliged. The U-Haul was new, clean and very reliable. Additionally, the customer service was top-notch.
MARCY LClean front window. And put a note that the outside lights go off by themselves. I had to hunt for a long time trying to shut them off. Staff was super friendly and helpful thanks!
CHRISTOPHER SCouldn't find the location terrible signage.
GIACOMO VVery friendly and conscientious. The best U-Haul experience I have had. Would definitely recommend this location.
Rhonda WNothing,everything was great.
YVONNE TThe Lady was knowledgeable and Honest. Great customer service..
ELIZABETH SEveryone who works here is always so nice and pleasant Thank you for your service
ASHLY CNone.
WENDY GEarlier reservation times.
JAMES AVery accommodating people. The truck cab was quite dirty. I would still recommend this facility for a rental.
RONDAL V2nd time l have used their service, I will be using them once again this weekend. Fast, Friendly, Family orientated, Great Service!
TONY NOur experience was wonderful! We picked the 15ft. truck up at 9 A.M. and with the help of our family managed to move everything left except our heaviest furniture. We highly recommend this business.
CHARLES NDONT TRY AND EXTEND YOUR RENTAL DISGUSTING
CARLA OExcellent service right from when I walked in the door
EMILIANO CExtraordinario servicio al cliente
CERTRINA Cwe had amazing service from this location
DANNE CFriendly, helpful
WILLIAM JThe location was very difficult to find!
BRUCE JUhaul was a bit dirty on the windows outside. There was also less gas in it than was what said but that is fine as well. Just a heads up is all.
TISHA Mvery quick in and out
MICHAEL FNo signage of U-Haul on the outside so it was hard to find this location.
MARK MGreat service! Very professional and friendly!
JAMES BDon't double customers for gas. I paid the fee for gas then i was charged again for not placing the gas on same level as rented. The return receipt had a new next date although i returned the truck on the same day as the original check out date
DEVETTE SThe guys were respectful and professional, only negative would be they opened at 9:06 instead of 9:00! lol
COREY BVan smell not very good Brakes didn't feel very safe Customer service at pickup very friendly and helpful Drop off very quick and easy
GARY JI was very happy and impressed with the service. The representative was very kind and knowledgeable about the rental process. The overall experience was wonderful. ¡Gracias!
Latoya DThe person that checked me in was awesome. Very clear, made sure I understood everything and set me up for a great experience.
JASON DKey locks were tough to open…
JOHN JTell customers to make sure the vehicle ramp is pushed all the way back in place.
ANTHONY JOn Google maps the location was a bit off to be specific. Other then that extra turn around, good service and great equipment.
CARL MI received a truck that smelled strongly of marijuana and I found buds/crushed leaves all throughout the truck bed. I had trouble getting the smell out of my clothes and items I was hauling, and was embarrassed turning the truck in to another distributor. I requested 12 moving blankets and a furniture dolly but when I arrived they only had six moving blankets and an appliance dolly. Truck also had the check engine light on upon pick-up and roughly 1/4 tank of gas.
Elise JThere needs to be signage directing and/or informing the customer of the location of the U-Haul drop off center within the row of recessed stores besides the highway. Also there needs to be an actual U-Haul sign off the side of the highway to alert the customers to the drop off center location. There was not any signage hat contained U-Haul's name.
Donald HThe level of professionalism from this office is extraordinary. They were willing to go over and above to help and accommodate my needs. I haven't had a more pleasant experience at Uhaul or for that matter service places in a very long time I will continually go back to this Uhaul facility.
Toni DThe staff was friendly and accommodating. The stayed open past the listed closing time to ensure I was able to pickup the vehicle I needed.
James WInterior was messy. Exterior had TONS of unmarked damage. So much so, the app told me I reached my "limit" for uploading pictures during check in. Back of truck in storage area smelled HORRIBLY of old marijuana which soaked into my items in the short time I had them in the truck.
JONATHAN MVery nice people at this location
Albert AThe representative was professional, friendly and helpful. Would recommend to others.
Henry II came in a bit early and they accommodated me. Very nice and friendly. Even pulled the truck to the front for me.
Jared BThe experience was very pleasant
Hanan SStore salesperson was excellent! Had difficulty with mobile app check in and check out. Truck #DC 4237T - steering was very sloppy. Very difficult to keep truck going in desired direction. Front end (probably tie rods) should be looked at as soon as possible.
David WExtraordinario servicio al cliente
Christopher SJust like family! God Bless!
Cody DThis location is great! I was treated so well!
Casey ORented a 20 ft was a good experience and that large of a truck got good mileage. Would recommend this location for moving needs.
Shanna CN/C
Asia BVery friendly and professional. Process was quick and efficient. Exceptional customer service.
KELLIE PThe location is a bit difficult to see as the trucks are parked behind in a small strip mall. But I had no issues whatsoever with the service and representatives. I would use them again.
Sandra W$39.99 became $123.99
JUdy STruck was very shakey, and the return process was very irritating for me. The pictures and stuff is a lot
Erin WTruck had alignment issues: pulled hard to the right. Low oil. Drivers side door leaked and did not shut completely. Only one speaker worked. Left over spit bottle full of chew and cigarette butts from previous drivers.
Kari WVery friendly staff. Was able to pull up and pull out. Excellent location for my needs.
Patricia CExtraordinario servicio al cliente
Rosemary BMichael was a very good proprietor of his store. I will go back
Louis r