Customer Reviews for PACK N TRACKS
(U-Haul Neighborhood Dealer)

144 comentarios

21366 Hall Rd   Clinton Township, MI 48038

(586) 783-6254

Horario de oficina

  • Mon-Fri: 9 am - 6 pm
  • Sáb.: 9 a.m. - 2 p.m.
  • Dom.: 10 a.m. - 1 p.m.

Servicios en esta ubicación:

Contáctanos

(586) 783-6254

21366 Hall Rd
Clinton Township, MI 48038

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am - 6 pm
  • Sáb.: 9 a.m. - 2 p.m.
  • Dom.: 10 a.m. - 1 p.m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

TONIA F 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID A 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY P 
Clasificación:
5.0

Returned after hours

JAMES M 
Clasificación:
3.0

El cliente no dejó un comentario.

ERIC M 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheryl B 
Clasificación:
4.0

El cliente no dejó un comentario.

Marc S 
Clasificación:
4.0

El cliente no dejó un comentario.

COREY B 
Clasificación:
5.0

Both locations was an absolutely amazing experience.

Bill W 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT I 
Clasificación:
5.0

I had requested a newer U-Haul because of the distance I was traveling and they obliged. The U-Haul was new, clean and very reliable. Additionally, the customer service was top-notch.

MARCY L 
Clasificación:
5.0

Clean front window. And put a note that the outside lights go off by themselves. I had to hunt for a long time trying to shut them off. Staff was super friendly and helpful thanks!

CHRISTOPHER S 
Clasificación:
4.0

El cliente no dejó un comentario.

DOMONIC S 
Clasificación:
3.0

Couldn't find the location terrible signage.

GIACOMO V 
Clasificación:
3.0

El cliente no dejó un comentario.

LAURA A 
Clasificación:
5.0

Very friendly and conscientious. The best U-Haul experience I have had. Would definitely recommend this location.

Rhonda W 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter A 
Clasificación:
5.0

Nothing,everything was great.

YVONNE T 
Clasificación:
5.0

El cliente no dejó un comentario.

SALVATORE D 
Clasificación:
5.0

The Lady was knowledgeable and Honest. Great customer service..

ELIZABETH S 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL H 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher K 
Clasificación:
5.0

Everyone who works here is always so nice and pleasant Thank you for your service

ASHLY C 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW P 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S 
Clasificación:
4.0

None.

WENDY G 
Clasificación:
4.0

Earlier reservation times.

JAMES A 
Clasificación:
5.0

Very accommodating people. The truck cab was quite dirty. I would still recommend this facility for a rental.

RONDAL V 
Clasificación:
4.0

El cliente no dejó un comentario.

BENJAMIN E 
Clasificación:
5.0

2nd time l have used their service, I will be using them once again this weekend. Fast, Friendly, Family orientated, Great Service!

TONY N 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA C 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLY C 
Clasificación:
5.0

Our experience was wonderful! We picked the 15ft. truck up at 9 A.M. and with the help of our family managed to move everything left except our heaviest furniture. We highly recommend this business.

CHARLES N 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W 
Clasificación:
1.0

DONT TRY AND EXTEND YOUR RENTAL DISGUSTING

CARLA O 
Clasificación:
5.0

El cliente no dejó un comentario.

TAHSIN I 
Clasificación:
5.0

Excellent service right from when I walked in the door

EMILIANO C 
Clasificación:
5.0

Extraordinario servicio al cliente

CERTRINA C 
Clasificación:
5.0

we had amazing service from this location

DANNE C 
Clasificación:
5.0

Friendly, helpful

WILLIAM J 
Clasificación:
5.0

The location was very difficult to find!

BRUCE J 
Clasificación:
5.0

Uhaul was a bit dirty on the windows outside. There was also less gas in it than was what said but that is fine as well. Just a heads up is all.

TISHA M 
Clasificación:
5.0

very quick in and out

MICHAEL F 
Clasificación:
3.0

No signage of U-Haul on the outside so it was hard to find this location.

MARK M 
Clasificación:
5.0

Great service! Very professional and friendly!

JAMES B 
Clasificación:
1.0

Don't double customers for gas. I paid the fee for gas then i was charged again for not placing the gas on same level as rented. The return receipt had a new next date although i returned the truck on the same day as the original check out date

DEVETTE S 
Clasificación:
4.0

The guys were respectful and professional, only negative would be they opened at 9:06 instead of 9:00! lol

COREY B 
Clasificación:
3.0

Van smell not very good Brakes didn't feel very safe Customer service at pickup very friendly and helpful Drop off very quick and easy

GARY J 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen F 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME B 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS H 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER D 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD A 
Clasificación:
5.0

I was very happy and impressed with the service. The representative was very kind and knowledgeable about the rental process. The overall experience was wonderful. ¡Gracias!

Latoya D 
Clasificación:
5.0

The person that checked me in was awesome. Very clear, made sure I understood everything and set me up for a great experience.

JASON D 
Clasificación:
4.0

Key locks were tough to open…

JOHN J 
Clasificación:
5.0

Tell customers to make sure the vehicle ramp is pushed all the way back in place.

ANTHONY J 
Clasificación:
1.0

El cliente no dejó un comentario.

WHITHNEY L 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony N 
Clasificación:
5.0

On Google maps the location was a bit off to be specific. Other then that extra turn around, good service and great equipment.

CARL M 
Clasificación:
2.0

I received a truck that smelled strongly of marijuana and I found buds/crushed leaves all throughout the truck bed. I had trouble getting the smell out of my clothes and items I was hauling, and was embarrassed turning the truck in to another distributor. I requested 12 moving blankets and a furniture dolly but when I arrived they only had six moving blankets and an appliance dolly. Truck also had the check engine light on upon pick-up and roughly 1/4 tank of gas.

Elise J 
Clasificación:
2.0

There needs to be signage directing and/or informing the customer of the location of the U-Haul drop off center within the row of recessed stores besides the highway. Also there needs to be an actual U-Haul sign off the side of the highway to alert the customers to the drop off center location. There was not any signage hat contained U-Haul's name.

Donald H 
Clasificación:
5.0

El cliente no dejó un comentario.

Chrissey M 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey K 
Clasificación:
5.0

The level of professionalism from this office is extraordinary. They were willing to go over and above to help and accommodate my needs. I haven't had a more pleasant experience at Uhaul or for that matter service places in a very long time I will continually go back to this Uhaul facility.

Toni D 
Clasificación:
5.0

The staff was friendly and accommodating. The stayed open past the listed closing time to ensure I was able to pickup the vehicle I needed.

James W 
Clasificación:
5.0

Interior was messy. Exterior had TONS of unmarked damage. So much so, the app told me I reached my "limit" for uploading pictures during check in. Back of truck in storage area smelled HORRIBLY of old marijuana which soaked into my items in the short time I had them in the truck.

JONATHAN M 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris S 
Clasificación:
5.0

El cliente no dejó un comentario.

Misty M 
Clasificación:
5.0

Very nice people at this location

Albert A 
Clasificación:
5.0

The representative was professional, friendly and helpful. Would recommend to others.

Henry I 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne P 
Clasificación:
5.0

I came in a bit early and they accommodated me. Very nice and friendly. Even pulled the truck to the front for me.

Jared B 
Clasificación:
5.0

El cliente no dejó un comentario.

Perena B 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel R 
Clasificación:
5.0

The experience was very pleasant

Hanan S 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D 
Clasificación:
4.0

Store salesperson was excellent! Had difficulty with mobile app check in and check out. Truck #DC 4237T - steering was very sloppy. Very difficult to keep truck going in desired direction. Front end (probably tie rods) should be looked at as soon as possible.

David W 
Clasificación:
5.0

Extraordinario servicio al cliente

Christopher S 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles E 
Clasificación:
5.0

Just like family! God Bless!

Cody D 
Clasificación:
5.0

El cliente no dejó un comentario.

Eralba B 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S 
Clasificación:
5.0

This location is great! I was treated so well!

Casey O 
Clasificación:
5.0

Rented a 20 ft was a good experience and that large of a truck got good mileage. Would recommend this location for moving needs.

Shanna C 
Clasificación:
5.0

N/C

Asia B 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H 
Clasificación:
5.0

Very friendly and professional. Process was quick and efficient. Exceptional customer service.

KELLIE P 
Clasificación:
4.0

The location is a bit difficult to see as the trucks are parked behind in a small strip mall. But I had no issues whatsoever with the service and representatives. I would use them again.

Sandra W 
Clasificación:
3.0

$39.99 became $123.99

JUdy S 
Clasificación:
5.0

Truck was very shakey, and the return process was very irritating for me. The pictures and stuff is a lot

Erin W 
Clasificación:
4.0

Truck had alignment issues: pulled hard to the right. Low oil. Drivers side door leaked and did not shut completely. Only one speaker worked. Left over spit bottle full of chew and cigarette butts from previous drivers.

Kari W 
Clasificación:
5.0

Very friendly staff. Was able to pull up and pull out. Excellent location for my needs.

Patricia C 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristian C 
Clasificación:
5.0

Extraordinario servicio al cliente

Rosemary B 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe C 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W 
Clasificación:
5.0

Michael was a very good proprietor of his store. I will go back

Louis r 
No se han enviado comentarios para esta ubicación.
  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba