Customer Reviews for Ozark Tire
(U-Haul Neighborhood Dealer)

161 reviews

178 W Roy Parker Rd   Ozark, AL 36360

(334) 445-0001

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(334) 445-0001

178 W Roy Parker Rd
Ozark, AL 36360

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing, it was a great exprience when you are treated with respect as a customer.

ARTHUR K 
Rating:
5.0

Had to do a little new wiring on the trailer before I left but that wasn’t any problem at all.

Don G 
Rating:
5.0

Customer did not leave a comment.

Franky J 
Rating:
3.0

Customer did not leave a comment.

Emmett W 
Rating:
5.0

Customer did not leave a comment.

Delmar P 
Rating:
3.0

None

Belinda M 
Rating:
5.0

Customer did not leave a comment.

Mike W 
Rating:
5.0

Customer did not leave a comment.

Sam D 
Rating:
3.0

Customer did not leave a comment.

Anthony J 
Rating:
3.0

Prices they Said, the price would go up every time you call the went from 170.00 to over 300.00

henry p 
Rating:
5.0

Tina always pleasant to work with. Dependable. Never disappointed.

CAROLINE V 
Rating:
5.0

Customer did not leave a comment.

Starr A 
Rating:
4.0

This place had great customer service ..

Bryan K 
Rating:
5.0

These folks are always ready for any request. They go above and beyond for us customers. Best place to rent in the area.

CAROLINE V 
Rating:
4.0

Nothing

Kevin S 
Rating:
5.0

Friendly and helpful staff awesome experience.

Joey D 
Rating:
5.0

Customer did not leave a comment.

Sandy W 
Rating:
5.0

Service was excellent and quick. They had me in and out in no time. Would definitely be back at Ozark Tire and Service for all my U-Haul rentals.

Gregory R 
Rating:
5.0

Customer did not leave a comment.

KARYN K 
Rating:
3.0

Service was great. Very nice folks. Will use again!

Roger B 
Rating:
5.0

Customer did not leave a comment.

Sherry c 
Rating:
5.0

Customer did not leave a comment.

Carol K 
Rating:
5.0

Great costumer service, very helpful

Bridget B 
Rating:
5.0

Tina and Tim have great customer service I would recommend that location to anyone who needs a U-Haul rental

Francisca S 
Rating:
5.0

These folks are just kind and efficient. Other sites are less desirable because of location or personnel. Like these folks a lot.

CAROLINE V 
Rating:
5.0

Because I was satisfied, I really don't know.

Mary M 
Rating:
5.0

Customer did not leave a comment.

Roy F 
Rating:
5.0

Love the 24 hour self service return.

Scott D 
Rating:
5.0

Customer did not leave a comment.

Lawrence D 
Rating:
3.0

Nothing.

Deborah J 
Rating:
3.0

The fuel level was empty and the fuel light was on. Luckily there was a gas station on the corner.

Luis P 
Rating:
5.0

Well, upon receiving my uhaul there was an ant infestation in the vehicle, all over the floor and dashboard. It seemed as if they were crawling through the bottom of the windshield/ac vents. I am not one to complain and I have no issues with the location that dealt me the uhaul, the sweet lady inside was very understanding and provided me with bug spray that helped a lot!

Will G 
Rating:
5.0

Everything went great and Tina at this location is great to work with. I would not choose any other location to rent from.

Michael S 
Rating:
4.0

The AC worked poorly - cold at first then hot air. Various damage to control buttons inside the unit. Dimmer switch, door knob falls off, brake pull lever bent. but the people were very nice and helpful. However, your corporate representative lied to me when I asked to use a military discount and told me clearly that only the onside pickup location could only apply it - which I knew immediately was a lie. But this has nothing to do with the people in Ozark who were very nice.

David T 
Rating:
1.0

The back of the uhaul was dirty from previous renter and had a mirror in it. The furniture pads were missing, and the truck didn’t start.

Anthony P 
Rating:
5.0

Very open. Easy to pull in and park the equipment safely

Dillon R 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

Customer did not leave a comment.

Leanne S 
Rating:
5.0

Very very friendly. Made sure everything was super easy for me. Helped me back the trailer in where they needed it and even helped remove the trailer from my truck! A1 in my book

ADAM M 
Rating:
5.0

Customer did not leave a comment.

Mark H 
Rating:
5.0

Customer did not leave a comment.

Christopher T 
Rating:
5.0

Customer did not leave a comment.

Karyn K 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
3.0

I delivered the equipment ahead of time but getting emails saying im.late and going to be charged. So much unwanted stress.

Walter C 
Rating:
5.0

Customer did not leave a comment.

David E 
Rating:
4.0

Customer did not leave a comment.

Kemmie W 
Rating:
5.0

I had reserved a 10' truck, but you changed my location to Enterprise. Ozark Tire accommodated me despite the 10' being given to another customer. Kudos to Ozark Tire; shame on you, U-Haul!

Sara M 
Rating:
5.0

Excellent customer service

Sharon P 
Rating:
5.0

The service location was excellent. Very timely at pickup and courteous. The cost was very reasonable and drop off was quick and convenient. The location that I used is highly recommended. We had no issues at all with the equipment we rented. It looked well maintained. Because of that, I would actually purchase one of the units if the opportunity to do so was ever presented.

Stephen B 
Rating:
5.0

They made return very easy.

joe l 
Rating:
5.0

I don't think you could mprove on this location they where extremely helpful and friendly I look forward to using them again in the future

michael p 
Rating:
5.0

Customer did not leave a comment.

Scott D 
Rating:
5.0

Customer did not leave a comment.

Jason C 
Rating:
5.0

Customer did not leave a comment.

Jason C 
Rating:
5.0

Nothing

Jerry D 
Rating:
5.0

Customer did not leave a comment.

Adam S 
Rating:
5.0

Everything went goo and Tina was great to work with she was kind and attentive during the whole process.

Michael S 
Rating:
4.0

Tina was excellent in her customer service to me. She over and beyond to make sure I had what I needed.

Tanya G 
Rating:
5.0

The attendant at this location answered calls quickly, and worked to help get around my work schedule to pick up my Uhual trailer. Great experience overall!

Zachary S 
Rating:
5.0

We needed a U-Haul truck on very short notice, The staff at Ozarks tire were extremely helpful in making it possible. They offered fast friendly excellent customer service. Would definitely recommend

Lisa C 
Rating:
5.0

Customer did not leave a comment.

Edward G 
Rating:
5.0

Customer did not leave a comment.

Christopher T 
Rating:
5.0

Customer did not leave a comment.

Ava S 
Rating:
5.0

Customer did not leave a comment.

Ava S 
Rating:
5.0

Customer did not leave a comment.

Shana W 
Rating:
5.0

The representative was excellent. She handled my rental paperwork like a pro and did an outstanding damage walk-around of the trailer. Check-in was also a breeze. The representative was very efficient and professional but still maintained a sense of personal warmth and interest in providing the trailer for me.

William L 
Rating:
5.0

Customer did not leave a comment.

Kayla C 
Rating:
4.0

Customer did not leave a comment.

Peter H 
Rating:
5.0

Customer did not leave a comment.

Don G 
Rating:
5.0

Customer did not leave a comment.

Felisha P 
Rating:
5.0

Customer did not leave a comment.

Curtis R 
Rating:
5.0

Customer did not leave a comment.

Curtis R 
Rating:
5.0

Customer did not leave a comment.

Joseph F 
Rating:
5.0

Very Good

RICARDO R 
Rating:
5.0

The truck could have been cleaner inside the cab but, Tina was super in helping us get a truck at the last minute with a super fast turn around.

Kent S 
Rating:
5.0

Customer did not leave a comment.

Sam D 
Rating:
5.0

You could rent by the hour

DAVID W 
Rating:
5.0

Great personal service.

Trot C 
Rating:
5.0

Customer did not leave a comment.

Robert P 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S 
Rating:
5.0

Customer did not leave a comment.

THOMAS F 
Rating:
5.0

It would have been nice to have the equipment we reserved. They didn't have anything besides the truck. We needed moving blankets furniture dollys and an appliance dolly. None of those were provided since Uhaul did not supply them with any.

Michael J 
Rating:
5.0

Very friendly and helpful lady that rented me a truck. I would definitely use them again and recommend to others.

CHADWICK M 
Rating:
5.0

Everything was perfect. It’s a great value.

JAMES M 
Rating:
5.0

When doing reservation with uhaul 1800 number we emphasized we needed a furniture dolly and utility dolly plus a lot of blankets. We received our truck, car dolly, 12 blankets and a small dolly. We had to pay out of pocket for the other items at a different location (30 minutes) out the way, to be returned the same day. Upon arriving to other location we had to rent again the items needed. Very stressful!

Cedric P 
Rating:
5.0

Didn't have a dolly

ELEANOR M 
Rating:
5.0

Customer did not leave a comment.

TRAVIS M 
Rating:
5.0

Customer did not leave a comment.

ANNE N 
Rating:
5.0

Staff was so respectful and helpful. Best service I’ve ever received from any business, and that’s the truth! Thank you Ozark Tire.

RYAN A 
Rating:
5.0

Customer did not leave a comment.

Eleanor O 
Rating:
5.0

Customer did not leave a comment.

Leonard H 
Rating:
5.0

Customer did not leave a comment.

JESSICA F 
Rating:
5.0

My experience was fantastic. She was amazing at the front desk. They were ready to help me at anytime. Great people.

Victor S 
Rating:
5.0

The young lady made it simple for me . I had never rented a U-Haul before. She was so nice and helpful and I had no problems at all. Every thing went perfect.

DERETHA W 
Rating:
5.0

Customer did not leave a comment.

RICARDO R 
Rating:
5.0

Tina was amazing. Very friendly and helpful

JULIE T 
Rating:
5.0

Customer did not leave a comment.

DEBRA F 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

GREGORY D 
Rating:
5.0

Customer did not leave a comment.

Adam B 
No reviews have been submitted for this location.

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