Friendly employees.Yolanda B.
Customer Reviews for Outbox Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Maxine G.
El cliente no dejó un comentario.Benjamin G.
El cliente no dejó un comentario.John N.
It was shocking to agree to a price of $359, based on the mileage anticipated, and knowing that I would have to pay for 3 days rental charge because the computer had only scheduled me for one day instead of 4, then upon return, to have to pay $200 more! I didn't drive that many miles worth! To the best of my ability, I will not ever rent from uhaul again. I also didn't realize, obviously my fault, that I would be paying 79 cents a mile. I don't think the ads I saw listed a rate that high, and it's impossible to get any information from you without making a new reservation. I'm done. My next rental is already set up through Enterprise.Debbie H.
El cliente no dejó un comentario.James A.
The people who handled the rental were very helpful.Karen K.
El cliente no dejó un comentario.Thomas A.
El cliente no dejó un comentario.Jon T.
El cliente no dejó un comentario.Donald I.
El cliente no dejó un comentario.TabithaTracy W.
El cliente no dejó un comentario.Theresa T.
El cliente no dejó un comentario.Ronda M.
When charging card it is very helpful to sent a email attachment of charge to the rental explaining the total cost add up. I just got charged higher than i thought but there was no receipt or emails to see details of what lead to the higher total.jennifer S.
El cliente no dejó un comentario.Courtney W.
El cliente no dejó un comentario.Barbara C.
So easy and fast.Sally H.
service was great, but facility leaves a bit to be desiredBenjamin W.
Store operator was late to open. Could be one-time thing. But, since I don't live there, I wouldn't know.Aaron G.
Convenient location. Nice staff and easy drop off. Inside of the facility should look more presentable especially for the staff that work there.Kevonna H.
Include on your app/website that you cannot rent certain items from this location. Also, don't give us the option to check in via our phones if we can't at this location.Chuck P.
El cliente no dejó un comentario.Holt B.
It was the only truck they had. They did not have the moving blankets I reservedMichael W.
El cliente no dejó un comentario.tim W.
El cliente no dejó un comentario.Marvin C.
Make sure all ordered equipment is in the truck for mobile pickup orders.JOSHUA G.
El cliente no dejó un comentario.Ollen H.
Straight forward with online instructionsShizuka T.
El cliente no dejó un comentario.darryl C.
El cliente no dejó un comentario.JAMES A.
El cliente no dejó un comentario.Reid W.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Nicole B.
Great service!Nicholas C.
El cliente no dejó un comentario.JAMES A.
All was good.Kelly O.
El cliente no dejó un comentario.Kelly O.
The service through Outbox was professional and accommodating.Maureen T.
It's not the equipment, or the location. It's the people the people very good??????michael K.
El cliente no dejó un comentario.Ricky J.
Darlene was awesome. Thanks!Sarah H.
The lady that waited on me was very friendly and nice. She would bring me back if in needed to.BERNARD H.
I think it was a problem with the system as a whole. I made the reservation online and it said I was all set. Logged back in the next day and didn't see the reservation. Called customer service and they said it was sent to wrong email. They straighten it out and it was now showing on my account when I logged in. I did the â€œexpressâ€ check-in online and it sent an email that said once again that I was all set. Went to the location to get keys any they said I should have beven given a code to access keys. Well I was never emailed a code. 30 minutes later i finally have the keys. So much for express check-in. I will say that the person at the location was very apologetic.talisha M.
El cliente no dejó un comentario.NATHANIEL A.
Darlene was greatHeather H.
The service and equipment was satisfactory.Beulah M.
El cliente no dejó un comentario.Joe Y.
Darlene was a pleasure to do business with.Merrill Q.
El cliente no dejó un comentario.Jordan P.
El cliente no dejó un comentario.Kayla M.
Dolly was requested but did not come with truck. I would like a refund for the dolly feeNathan H.
El cliente no dejó un comentario.Deshaazzor F.
El cliente no dejó un comentario.Kristen P.
Easy to find location. Ample parking in a lot that was easy to navigate with a truck. Friendly, quick service.Danielle C.
El cliente no dejó un comentario.coleen M.
It was not the location I have an issue with it is that uhaul changed my pick location and time and then charged me for going over the allotted milesKurt H.
El cliente no dejó un comentario.Daniel M.
staff was untrained on how to rent. check out was longBill C.
Empleyee and Management were excellent people skills;JAY P.
The rep was very friendly and comforting and even when she was unable to make the transaction for me she called and got it done! And even called me to come get my car because they were about to close the gates.Takia D.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.Travis B.
El cliente no dejó un comentario.Olivia R.
El cliente no dejó un comentario.kristen S.
Great customer service, quick and easy process. Facility was well secured and I felt good leaving my car there with all the security cameras they had.Tyler D.
It was all good.Roy D.
El cliente no dejó un comentario.Amanda B.
El cliente no dejó un comentario.Mylindra D.
El cliente no dejó un comentario.Kenneth N.
Fantastic customer service! In and out! Would recommend!LAURA C.
El cliente no dejó un comentario.douglas S.
El cliente no dejó un comentario.Gary G.
El cliente no dejó un comentario.Vonda J.
El cliente no dejó un comentario.Trina S.
Drop off was quick and simple.Faiz R.
The folks in there were great! Helpful, friendly and a pleasure to work with.Kristina A.
I particularly like this location because it's in a quite area part business, part residential. It is easy to get to, and near my home.nia I.
El cliente no dejó un comentario.KIMBERLY E.
Nothing, ,they were awesome.Kris F.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.Bethany P.
Outbox is always very accommodating, friendly and customer service oriented! Great staff and service!Melanie G.
El cliente no dejó un comentario.David M.
Upon arrival to pick up truck we were having a lot of trouble with the phone App. The gentleman who was there (not on the clock) gladly helped us out and made the process super smooth. Thank you so much for the fantastic customer service!Juan L.
El cliente no dejó un comentario.NINA W.
Everything from the initial reservation to the pick up and drop off of the truck went off without a hitch. I will definitely use U-haul and OutBox Self Storage again.John C.
El cliente no dejó un comentario.Latana K.
Excellent location. The staff was very helpful and good to work with.APHROULA C.
El cliente no dejó un comentario.Kris F.
Outbox Storage made the entire process very easy....went like clockwork and I had no issues with my rental.....thanksDavid O.
El cliente no dejó un comentario.Brian L.
I would definitely recommend this location. Manager excellent.AMY S.
El cliente no dejó un comentario.MISTY P.
El cliente no dejó un comentario.keri F.
initially, I was supposed to pick up my truck at Dirty South Customs on Wilkinson Blvd. We arrived and were told no one there could check out the truck to us. I called the customer service number, who offered to walk the clerk in the store through checking out the truck. Then the store clerk told us there was no internet. Uhaul customer service *then* contacted the manager (Lafayette Polk) who called me directly. He checked the truck out to me over the phone, but then the store clerk could not locate the truck's key. I'm convinced the truck I reserved was not there in the first place and they were just making excuses. Thankfully, I called the 800# again and they were able to transfer my contract over to Outbox Storage. It was very easy to check out our truck once we got there and I found the person on duty to be very nice and helpful. Personally, I will special request Outbox Storage now when renting another truck (which will be this Thursday as our move is not complete), and will refuse to do business with Dirty South Customs again. Outbox Storage saved the day and we are so grateful for their and the customer service line's help!Lisa W.
This is a great rental location, with storage.jack F.
Very quick return process. Thanks, Louis TLouis T.
El cliente no dejó un comentario.JASON S.
Everything went well.Terrance C.