Customer Reviews for Orders Road Sunoco
(U-Haul Neighborhood Dealer)

2,373 reviews

4387 Orders Rd   Grove City, OH 43123

(614) 875-1439

Office Hours

  • Mon-Fri: 7:30 am–10 pm
  • Sat-Sun: 8 am–10 pm

Services at this Location:

Contact Us

(614) 875-1439

4387 Orders Rd
Grove City, OH 43123

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–10 pm
  • Sat-Sun: 8 am–10 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joshua Tuggle 
Rating:
5.0

Customer did not leave a comment.

Clayton Petry 
Rating:
5.0

The folks at the front counter are awesome!

PHILlip DOUDNA 
Rating:
3.0

Customer did not leave a comment.

Jeff Heffelfinger 
Rating:
5.0

Customer did not leave a comment.

JACK McDowell 
Rating:
5.0

The service was excellent and the cargo van was nice and clean will go to this location again

Judith Tweed 
Rating:
5.0

I rent trucks here every week for work. They always have what I need, and the customer service is excellent. Highly recommend!!

Lyndsey Lane 
Rating:
5.0

The guy at the location was great and very helpful.

Samuel Jones 
Rating:
5.0

I like the guys at that location. Friendly and helpful.

steve Farrell 
Rating:
5.0

Owner of this location is went above and beyond!! Courteous Professional and excellent customer service. It was a joy to meet him!! Highly recommend Orders Road Sunoco location

Darlene Clark 
Rating:
5.0

Customer did not leave a comment.

Lisa Caldwell 
Rating:
4.0

Customer did not leave a comment.

Andrew Mollica 
Rating:
5.0

Customer did not leave a comment.

Larry Battaglia 
Rating:
5.0

Customer did not leave a comment.

Thomas Walters 
Rating:
5.0

I actually started with a reservation at Marathon on 62. After standing there over an hour they told me they had no trucks available and I had a reservation confirmation. They basically told me that I was out of luck and tried to send me on my way. I was dismissed and I was NOT at all happy with the treatment I received. At that point the dealer sent me to Sunoco on Orders Rd and I spoke with Bubba! He was absolutely amazing! He got us into a rental and managed to advocate for me to get a discount for all my trouble and wasted time. He was extremely friendly and so very helpful. We use truck rentals frequently and from now on I will be going to Bubba!!!

Sherry Dagis 
Rating:
5.0

Happy to give these guys the 5 stars that they deserve! My go to Uhaul spot, the best in Columbus.

LYNDSEY LANE 
Rating:
5.0

Top notch customer service! Always ready and willing to help. Can’t say enough good things about these guys!!

LYNDSEY LANE 
Rating:
5.0

My preferred uhaul spot, I rent sometimes multiple times a week. Always 10/10 service. Highly recommend.

LYNDSEY LANE 
Rating:
5.0

I rent trucks almost weekly and this is my preferred location. They always have what I need, and they’re so friendly and helpful!

LYNDSEY LANE 
Rating:
5.0

Great store. Fast service and easy transaction. Nice to fill up truck at drop off and price was cheaper than up the road.

Kenneth Roberts 
Rating:
3.0

Was charged for 18 miles didn’t drive have to go back and deal with them over this situation

Paul Schmelmer 
Rating:
2.0

The place is filled with cigarette smoke. It is not clean.

Denise Smith 
Rating:
5.0

fast service, ease in and out.

RICHARD SAPIENZA 
Rating:
5.0

Customer did not leave a comment.

Erin Lawson 
Rating:
5.0

Customer did not leave a comment.

William Holt 
Rating:
5.0

Customer did not leave a comment.

JACOB SPRAGUE 
Rating:
5.0

Customer did not leave a comment.

tania peck 
Rating:
5.0

Guy in charge was awesome,great service. Will be returning in the future if needed and will recommend him to friends and family.

Amanda Harding 
Rating:
5.0

No need to go anywhere else. They always have what I need and are so friendly and helpful!

LYNDSEY LANE 
Rating:
5.0

Super nice people and super convenient. Will rent again from this location

James Gilsdorf 
Rating:
5.0

Easily 5 stars, these guys make it super easy and fast. Highly recommend.

Lyndsey Lane 
Rating:
5.0

10/10 service, fast and friendly customer service, these guys are great, always make the process smooth and quick.

Lyndsey Lane 
Rating:
5.0

Great customer service

Peter Kish 
Rating:
5.0

Customer did not leave a comment.

Kevin Babcock 
Rating:
5.0

Best place to rent in Grove City/ Columbus

Ryan Moody 
Rating:
4.0

Customer did not leave a comment.

David Broadhacker 
Rating:
4.0

Customer did not leave a comment.

STEVEN POOR 
Rating:
3.0

convenient location, mobile check in did not work, finally went into the desk to get help

Holly Reed 
Rating:
5.0

Customer did not leave a comment.

James Householder 
Rating:
5.0

Customer did not leave a comment.

keri coleman 
Rating:
5.0

These gentlemen are always so pleasant and helpful. This is the only Uhaul location we recommend to our family and friends. Thank you so much for help.

Debbie Mckean 
Rating:
5.0

Nafez and Sam are always so kind and helpful. I will always get my trucks here!

LYNDSEY LANE 
Rating:
5.0

I’ll definitely use this location again if I need to and would definitely recommend to anyone I know

Marzel Allison 
Rating:
5.0

Customer did not leave a comment.

Richard Stith 
Rating:
5.0

Very easy and very quick. It couldn't have been better! Thank you for everything.

Michael Knouse 
Rating:
5.0

Great service!! Good location...

Kellie Williams 
Rating:
5.0

Best customer service ever and price wise it is very good.

KHALID MURIB 
Rating:
5.0

Nothing needed. The employees at Orders Road Sunoco were awesome and a pleasure to work with.

tammy Reckner 
Rating:
5.0

Customer did not leave a comment.

David Jarrell 
Rating:
5.0

Customer did not leave a comment.

Randall Massie 
Rating:
5.0

Customer did not leave a comment.

Tom Schneider 
Rating:
5.0

Customer did not leave a comment.

ROBERT SMITH 
Rating:
5.0

I have moved too many times to count but every time I have I have used the orders road location to pick up my truck. They are fantastic people and I have never had an issue with billing or the vehicles themselves. I Definitely recommend them.

Michael Jose 
Rating:
5.0

Was very easy to reserve. Very nice and friendly. Have always used Uhaul and will always you only them!

Mary Burris 
Rating:
5.0

BAba is the best. You will fine nice people here. Lots of trucks and easy in and out.

RICHARD SAPIENZA 
Rating:
5.0

Customer did not leave a comment.

Kevin McKitrick 
Rating:
5.0

No improvement needed.

Timothy Sedlock 
Rating:
5.0

Customer did not leave a comment.

Denver Boling 
Rating:
4.0

Customer did not leave a comment.

Jackie Clapper 
Rating:
5.0

Customer did not leave a comment.

TROY PETERS 
Rating:
5.0

Customer did not leave a comment.

Michael Kuehner 
Rating:
5.0

Best Uhaul spot in Columbus! They’ve got a wide selection of trucks and trailers, and they’re always very friendly and accommodating.

LYNDSEY LANE 
Rating:
5.0

There is no better place to rent trucks than here

RICHARD SAPIENZA 
Rating:
4.0

Customer did not leave a comment.

Mark Michaels 
Rating:
5.0

The location tracker was too sensitive. I attempted to pick up the truck before the establishment opened and wouldn’t recognize where I was unless I was in the building

Richard French 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Ledbetter 
Rating:
5.0

Customer did not leave a comment.

Andrew Holloway 
Rating:
5.0

Customer did not leave a comment.

john Lalonde 
Rating:
5.0

Customer did not leave a comment.

PATRICK KAVANAGH 
Rating:
5.0

Customer did not leave a comment.

James Zivkovich 
Rating:
5.0

Thank you u-haul

HAMID MAKHLOUFI 
Rating:
5.0

not a thing, I have rented from this location every time I need a u haul rental. never an issue. quick turn around and the staff is professional and friendly. I definitely would recommend them and I will always use this location when in need of a rental.

Michael Jose 
Rating:
5.0

Customer did not leave a comment.

Cindy Malloy 
Rating:
5.0

This is the best place to rent trucks, because we rent here all year long

RICHARD SAPIENZA 
Rating:
5.0

Easy process and great customer service

Alison Tobias 
Rating:
5.0

The person that runs this pick up location is very personable and helpful. Great person to work with!!

David Homol 
Rating:
5.0

Customer did not leave a comment.

Drey Thompson 
Rating:
5.0

Driver door was hard to close, check engine light was on, engine needed a tune-up. Other than that, I had a great experience using the truck, the facility that i rented from was very professional and polite. The truck was clean - very clean - but the maintenance could have been better.

Carol Barker 
Rating:
5.0

Quick and easy hassle free rental!

SCOTT KINSTLE 
Rating:
5.0

Customer did not leave a comment.

Vincent Buffum 
Rating:
5.0

Sam and Buba good

CARL MCCRARY 
Rating:
5.0

Customer did not leave a comment.

Julie Deley-Shimer 
Rating:
5.0

Customer did not leave a comment.

Gary Russell 
Rating:
5.0

Customer did not leave a comment.

Johonna Williams 
Rating:
2.0

I have used U-Haul services multiple times and this by far was the worse experience. The U-Haul website wouldn’t work. The person inside had me call his customer support line to get dispatched. I had to ask for the dolly’s I ordered and carry them to the truck. The trucks front seat wouldn’t work to adjust it forward. The person inside was not helpful. I finally got to leave with the truck over 30 minutes after my reservation which they did not extend my reservation return time due to this inconvenience. Then when I returned the site again frozen multiple times so the check out process took another 20-25 minutes and the inside person said “you should be good. It’s been messing up all weekend. Just look for your receipt to your email.” So I left. It was a terrible overall experience and I will think twice before using U-Haul again.

Alyssa Daugherty 
Rating:
5.0

Customer did not leave a comment.

Bennett Needham 
Rating:
5.0

I was referred a few yrs ago and will continue to use this location when needed.

sheilla smith 
Rating:
5.0

Customer did not leave a comment.

Denise zabawski 
Rating:
5.0

Customer did not leave a comment.

DAVID MORRISON 
Rating:
5.0

The gentlemen here are always super friendly and accommodating. They make the process simple and easy.

Lyndsey Lane 
Rating:
5.0

Bubba is awesome! Excellent customer service.

DANIEL Howard 
Rating:
5.0

This place did an awesome job I wouldn’t improve a thing. The owner was so courteous and helpful. He even met me out at the truck when I came to return it. He told me the cost up front, and it was the same cost at the end. He emailed the receipt, and the pickup of the truck took 15 minutes and drop off took 10 minutes. Awesome place will definitely be back if I need a truck.

Troy Gates 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY ROSSI 
Rating:
5.0

Truck was nice and clean. The manager at the location was very polite/kind and professional. He made our moving experience a lot less stressful. Would highly recommend this location to friends and family. Will use this location again if truck rental services are needed.

robert Biggs 
Rating:
4.0

Customer did not leave a comment.

James Wittstruck 
Rating:
3.0

The gentleman was on a cordless phone the entire time. He walked out to the edge of his building and pointed in the direction of where to unhook and leave the trailer. After we unhooked the trailer, we even went back in to see if he planned on coming out to inspect the trailer and confirm it’s return and he just said “I’ll take care of it”. We went ahead and took photos and completed the return online to be safe, since we had no idea if or when the gentleman would complete the return. This was no fault on Uhaul, the independent vendor just didn’t want to be bothered with it at that time and it appeared that he might have been the only worker and the gas station was busy.

Tracy Clifton 
Rating:
5.0

Customer did not leave a comment.

Michael Hegarty 
Rating:
3.0

Lot was very small and filled with so many U-Hauls I had to ask the attendant to help me park my U-Haul because there were no spaces available. The gentleman was very friendly and very helpful but he didn’t register my return of the U-Haul until I called the 1-800 U-Haul number and complained about it two days later. If I hadn’t noticed, I would probably have started getting charged for extra days even though I had returned my U-Haul in early.

Leona Walker 
Rating:
4.0

Customer did not leave a comment.

Melissa Kelly 
Rating:
5.0

Smooth drop off

JASON MCKENNA 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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