Wuic, friendly and efficient
Jim T.
Customer Reviews for One Stop Rent All
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Have used this location for other types of rental. They are very nice and knowledgeable.
Sharon G.Uhaul online services wouldn't work on locations computer. Had to complete check in on managers phone and did not receive a printed copy of my receipt.
Brent D.We dropped the trailer off just after 6:00pm and the drop off location was closed.
Paul H.Overall everything was very smooth. However , I cannot believe that the trucks do not have cruise control
Robin W.Absolutely great people. Went above and beyond my expectations of service. I'd recommend these folks to anyone. Great people.
MATTHEW J.Very pleasant and helpful. Great experience overall. Great customer service. Which is extremely rare these days.
Tonya M.Staff were extremely helpful in getting the equipment picked up and hooked up
James O.Drop off was Excellent no problems what so ever.
Edward S.Good service, highly recommend!
KYLE B.One Stop Rent All provided great service, and this issue is not their issue. There are many U-Haul locations within our area and I selected one closer to our home (within 5 miles). I ended up driving 24 miles one way to pick up the trailer I rented. I'm not certain why equipment could not be moved around to other locations to ensure availability of equipment for rental at each site.
Stephen S.I honestly can't think of anything that would have made it better. They did great.
chris S.I was late by an hour and fifteen minutes and charged me more than half of what i paid upfront. Called and asked if they could lower it or take the late fee away and they were not help.
Casey L.Super location and very nice staff!
Lawrence B.Great customer service!! Professional, helpful, and definitely customer oriented. Highly recommended!!!
Michael L.Very accomdating and great to work with!
gary V.Quick, easy, and all of my questions where answered
SEAN S.Excellent customer service provided. No recommendations for improvement.
DARRIN SCOTT H.great people
James H.Be sure customer is aware of all equipment features.
FREDERICK CHESTE L.David was great when I changed my schedule and very helpful.
PETER JR S.Very helpful
Robert C.Outstanding member. Extremely helpful.
Lawrence R.They were the best
MICHAEL LEE K.Trailer had mixed tire sizes on it causing unsafe Towing. Had to deal with customer service for 5 hours to get resolved. Only had trailer for 2 of 3 days and was charged for all 3 days. Never should've had to pY for any of it
Nichole W.Great Service
JEFFERY H.great staff to work with. Highly recommend renting any equipment from this store
Edward H.Dave worked with me to make sure that I got everything that was needed for my project.
ROBERT ALLEN J.Very helpful and friendly! Will go back.
KAREN ANN T.Very helpful getting us what we needed and in the road.
ROBERT M.I went there to rent a trailer and nobody on site was authorized to rent to me. I left and went home and made a reservation for later that day and even then there was nobody authorized to rent to me. An hour after my reservation they call and say someone is on site now and to drive back yet again. Isn't there a $50 reservation guarantee for pickup time? I still was charged full price for the rental... Overall not impressed!
Jason A.Awsome custumer service
BETTY JANE S.Awesome Experience great value!
GREGORY MICHAEL L.I had a great rental. The truck was clean and I was given great instructions.
BARRY LAVERNE S.The App didn't work the way it should for returning after hrs. Had go into the web site
DONALD HERMAN L.very well done. Used the on line return and never got the paid bill so called and it all was fine, just never got the final bill, figured I did something wrong as the drop off app was so easy even I could do it. Thanks U Haul, great service
JILL LORRAINE L.Would absolutely recommend this location, the facility had been closed for the evening and the owner was on his way to a gathering he was to attend and saw me at the corner of m-30 & Saginaw road, so he went back to his facility to help me return the trailer I had rented!!! Exceptional Customer Service!!!! Highly recommend!!! Thanks Dave !!!!
Melissa A.Great service. Down to earth and very helpful
Brandon M.The location/staff were very friendly, however - we had requested the contactless pick up, but mask-less staff members approached us anyway. We then had to go inside and wait in line behind a customer not wearing a mask, to then be waited on by a mask-less employee. This same employee then drove the truck over for us making us feel the need to wear masks inside the truck as well until we could air it out.
Nathan B.Great service and equipment exceeded my expectations will absolutely use One stop rentals again
CHARLESANDREW C.Location was closed during dropoff
Sarah F.Customer service was great nice and friendly
LENETTE MEDITIA B.Great customer service!
GEORGEANDREW D.Well done,,,
THOMAS S.They are great to work with and went above and beyond. Would highly recommend One Stop Rent All!
PHILLIP JEFFERY H.