Customer Reviews for One Stop Market
(U-Haul Neighborhood Dealer)

536 reviews

1860 W Orangethorpe Av   Fullerton, CA 92833

(714) 871-8153

Office Hours

  • Mon-Fri: 8:30 am–7 pm
  • Sat-Sun: 8:30 am–5 pm

Services at this Location:

Contact Us

(714) 871-8153

1860 W Orangethorpe Av
Fullerton, CA 92833

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–7 pm
  • Sat-Sun: 8:30 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

ADHIR S 
Rating:
5.0

Huggly recommended, fast and friendly

Edwin R 
Rating:
5.0

The attendant at this location was great. I originally scheduled a pick up in a different location and when the truck was not available Curtis tremendously helped us by securing another vehicle in a different location. Thank you so much!!!

elizabeth v 
Rating:
5.0

Customer did not leave a comment.

Ruth C 
Rating:
5.0

Nice people work at this location so yes I will go back so I think it went rather smoothly

Lawrence A 
Rating:
1.0

Customer did not leave a comment.

JIN H 
Rating:
5.0

Customer did not leave a comment.

Anona W 
Rating:
5.0

Customer did not leave a comment.

TREVOR V 
Rating:
5.0

Man at the counter was very nice and helpful.

Francene I 
Rating:
5.0

Manager was very helpful

Julio R 
Rating:
4.0

Customer did not leave a comment.

Peter F 
Rating:
5.0

Customer did not leave a comment.

Chum H 
Rating:
5.0

👍🏽

Julio C 
Rating:
5.0

2 minutes of 91 freeway easy

Ion A 
Rating:
5.0

Customer did not leave a comment.

Leonardo F 
Rating:
5.0

Easy transaction

Gabriell A 
Rating:
5.0

Very helpful

Jack K 
Rating:
5.0

Customer did not leave a comment.

Jose H 
Rating:
5.0

Customer did not leave a comment.

Julio C 
Rating:
4.0

The van that was rented to us had a bad alternator and broke down during our move. As a result we were unable to complete the move and make full use of the time we rented the van. We had to call roadside assistance for someone to come and put in a new battery to allow us enough battery juice to drive the van back to the location.

NZOLA D 
Rating:
4.0

Customer did not leave a comment.

Paul H 
Rating:
5.0

Convenient

Julio C 
Rating:
1.0

When I went to pick up my original reservation they let me know it was not available and I would have to go to a different location.

Jose A 
Rating:
5.0

Customer did not leave a comment.

Julio C 
Rating:
5.0

Always give a discout without customer asking.

MARIO D 
Rating:
1.0

We reserved online to pick up a truck near our home in Lake Forest. The day before our move we were notified they did not have the truck so we would have to drive to San Juan to get it. 12 hours before pickup we were notified again that we would have to drive to fullerton to get the truck and they opened an hour later then our scheduled pickup. We went ahead and got the truck in fullerton which was over 40 miles round trip, then dropped it off in Murrieta when we were done. Uhaul then charged us for going over the mileage even though that extra milage was the distance it took to drive from the new fullerton pickup to our house. The fullerton location was a liquor store that also rented uhauls. Not a favorable experience at all.

Baylie V 
Rating:
5.0

Helpful

Daniel R 
Rating:
1.0

Customer did not leave a comment.

jacques m 
Rating:
5.0

Customer did not leave a comment.

Julio C 
Rating:
4.0

Customer did not leave a comment.

Mijung Y 
Rating:
5.0

Great service

Ion A 
Rating:
5.0

Customer did not leave a comment.

Joseph E 
Rating:
5.0

Customer did not leave a comment.

John T 
Rating:
5.0

Customer did not leave a comment.

Juan A 
Rating:
5.0

Thank you!

Cinthia C 
Rating:
5.0

Customer did not leave a comment.

lA m 
Rating:
5.0

Customer did not leave a comment.

Jazmine M 
Rating:
5.0

5 stars

JOSE C 
Rating:
5.0

Person incharge is very helpful and friendly

Adriana A 
Rating:
5.0

Customer did not leave a comment.

Victor C 
Rating:
2.0

The workers need to understand what the customer wants I need a rental for two days but unlimited mileage so .I got it I though when I came to return the truck I was told I owe them $175. Are so more for the mileage something went wrong and I refuse to pay it was a misunderstanding between me and them and he told me don't worry about it pay the next day or whenever so I figured he was wrong that's why I refuse to pay for the mileage it was to be free mileage case closed.

Myron G 
Rating:
5.0

Easy location

jake e 
Rating:
4.0

Customer did not leave a comment.

ronald e 
Rating:
5.0

Ok

GRISELDA V 
Rating:
5.0

Customer did not leave a comment.

cynthia m 
Rating:
5.0

Thanks

Maria I 
Rating:
5.0

Awesome service

Jorge S 
Rating:
5.0

Very convenient location thanks uhaul

Jesus M 
Rating:
4.0

Remi/Remy at this One Stop Market location is fantastic. A total mensch. Professional and kind. Will go here from now on.

Venus K 
Rating:
1.0

This location should be closed. Poor customer service and parking lot is not truck friendly for most of the drivers.

Alex C 
Rating:
3.0

Customer did not leave a comment.

Tiffany L 
Rating:
5.0

Great service 5 stars

Daisy C 
Rating:
1.0

This review has nothing to do with the location it has to do with U-Haul it self and how they constantly change your reservation with out notice like they do it on purpose to charge you more miles

Oswaldo N 
Rating:
5.0

Transaction was fast and easy. The equipment was very clean!

Damond W 
Rating:
3.0

Customer did not leave a comment.

Carol C 
Rating:
3.0

Customer did not leave a comment.

THERESA F 
Rating:
3.0

I rented a truck from here and didn't need it for 24hrs. I asked the guy if I could drop it off over night (instead of 3:30pm the next day) and he said it would be a $20 drop off fee. He was not going to be there, and told me I could leave the key inside of the truck with one of the doors unlocked. Why would you charge someone a $20 fee to bring your truck back earlier? I'm doing you a favor by returning it early, so you can make it available for someone else. I did not want to chance leaving the truck their overnight. So instead I had to be inconvenienced by having to find a place to park it over night, and then pick it up the next morning to then drop it off.

Paul H 
Rating:
5.0

Customer did not leave a comment.

Patricia H 
Rating:
5.0

Amazing location 5 minutes in and out Wish all the other locations were like this

raminder g 
Rating:
5.0

Customer did not leave a comment.

RUBY S 
Rating:
4.0

Customer did not leave a comment.

Leon P 
Rating:
5.0

Customer did not leave a comment.

eric E 
Rating:
4.0

Customer did not leave a comment.

Ivan E 
Rating:
5.0

Great👌

Kwang I 
Rating:
5.0

Customer did not leave a comment.

Marion G 
Rating:
5.0

Friendly, great price

Carolina M 
Rating:
3.0

I was charged for a cleaning fee when the mess I was charged for was previously already there. I did not touch the mess and was accused of it.

Ivan E 
Rating:
5.0

Ruby was very professional AND very beautiful!! When we dropped off the van after hours, the guy was kind, friendly, and helpful

Mark B 
Rating:
5.0

No improvements. The lady that assisted me was really nice kind n helpfull

Ruben M 
Rating:
5.0

Customer did not leave a comment.

ali a 
Rating:
5.0

Nothing

Johnny C 
Rating:
5.0

Customer did not leave a comment.

Steve K 
Rating:
3.0

My reservation was for 8 am. This location was not open and I was waiting for almost 30 minutes. I tried doing the 24/7 app checkin method in hopes that I could get it without needing a person there - however, I wouldn't have been able to even get a key. In addition, we ordered a furniture dolly and it did not end up being available.

EMILY H 
Rating:
5.0

Great experience

Xavier P 
Rating:
4.0

Customer did not leave a comment.

Juan M 
Rating:
5.0

fast and good service!

STEVEN K 
Rating:
1.0

Location and staff were horrible he over charged me for no reason not acceptable

Albert O 
Rating:
5.0

The Couple So Nice & Pleasant To Work Wit. Afterwords I Found A Location About A 1/2 Mile Away, And Still, I Will Return To These,Guys For Next Rental! The People To Me, Make All The Difference!

Patrick S 
Rating:
5.0

Best U-Haul experience in town

Mahmoud S 
Rating:
5.0

Service is good but the truck are to old and damaged

eddie q 
Rating:
5.0

Customer did not leave a comment.

JESUS L 
Rating:
5.0

Customer did not leave a comment.

ALETA F 
Rating:
5.0

Very good service.

CHAO M 
Rating:
5.0

Excellent service.

Wynne J 
Rating:
5.0

Todo bien .!

Josue G 
Rating:
5.0

everything was fine

Roberto C 
Rating:
4.0

Customer did not leave a comment.

Peter C 
Rating:
4.0

Customer did not leave a comment.

Christopher W 
Rating:
5.0

Great service

roger d 
Rating:
1.0

Customer did not leave a comment.

Hong K 
Rating:
5.0

Awesome experience

larry c 
Rating:
5.0

Returning using web/app was horrendous. The web site could not get my location information despite turning location tracking on. Then I tied to use the app, and it would not list the location I rented form as one of the options. It appears that the app picks up only u-haul owned store, but not local centers. Luckily the store was open late at night and lady at the counter helped me check out. Get your tech figured out, it is 2023 (almost)

Sathish M 
Rating:
5.0

Such a good experience

Jose G 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B 
Rating:
5.0

No comment at all the guy that helped us is so good stay safe guy’s thank you

Ismae D 
Rating:
5.0

Was pretty good as is. Customer service was very good. That was the strongest point.

raymiond t 
Rating:
5.0

Customer did not leave a comment.

Sonja V 
Rating:
5.0

Great and cheap!

karl s 
Rating:
3.0

The gas meter was not correct. Paper said 1/4 but i had to fuel gas when i drove less than one mile from this store. Very sorry.

JOHN P 
Rating:
5.0

Customer did not leave a comment.

Alicia M 
No reviews have been submitted for this location.

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