Customer Reviews for One Stop Auto Shop
(U-Haul Neighborhood Dealer)

33 reviews

223 N 25 Mile Ave   Hereford, TX 79045

(806) 391-5557

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(806) 391-5557

223 N 25 Mile Ave
Hereford, TX 79045

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Marty B. 
Rating:
3.0

Customer did not leave a comment.

RANDY G. 
Rating:
5.0

In my opinion everything it's okay 👍

Karina G. 
Rating:
5.0

Customer did not leave a comment.

Rebecca D. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
5.0

Allowed us to drop off trailer and the truck later after we unloaded. She was very cooperative.

Marty B. 
Rating:
5.0

Customer did not leave a comment.

Ernest F. 
Rating:
5.0

They were very helpful.. it was a last minute trip we need to get and she helped us and got us in and out FAST!!! Thank you

Jesus C. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Service was excellent

Juan D. 
Rating:
3.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Maybe make the drop off lockbox a little easier to see. Thanks!

libby P. 
Rating:
4.0

Customer did not leave a comment.

samuel Y. 
Rating:
5.0

The lady at this location was amazing. If it was not for her and the roadside lady I'd be putting up nasty reviews about uhaul.

Virginia A. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Everything was awesome. Love 1 Stop! The people there rock!! I'll never go anywhere else for my automotive and uhaul needs.

Christopher S. 
Rating:
5.0

Very good at her job

Chance A. 
Rating:
5.0

Great customer service! Easy and quick.

Gabby E. 
Rating:
4.0

Customer did not leave a comment.

April M. 
Rating:
1.0

I made reservations for a 26' truck in Amarillo 3 weeks prior to the pick up date (the day before my lease expired on my home). Upon arrival there was no truck and the business was closed. Customer service told me, "we do this to people all the time [screw people out of reservations]." She finds me a 20' truck in a town 1.5 hours away and assures me that it is big enough for a, "large 3 bedroom HOME." Didn't work--didnt even come close. Already behind over 3 hours I had no viable options to make any other arrangements with other moving companies. My brother had to bring a personal trailer all the way from Austin. He had to replace 3 tires on the way up and pay for gas for the trip up and back. I was insultingly "given" $100 off and that barely covered the gas for my personal vehicle and uhaul from Hereford back to my home to load up. No recompense for failing to honor my original reservation. No equal recompense for making me travel to Hereford. No recompense for the misinformation about the 20' trailer. In fact, I checked the website and it says it will only fits a 2 bedroom home. This entire situation is unbelievably unprofessional and it caused me to spend an extra $600 on top of the uhaul rental and gas, which was another $1000 total. I have looked into litigation and hope your company can provide an offer in lieu of that avenue. I look forward to hearing from someone in the next 10 business days.

Jeffrey S. 
Rating:
5.0

Keep Jessica as she is one of the best customer service persons that I have ever come across. Helpful, knowledgeable, and pleasant to deal with.

David F. 
Rating:
5.0

Customer did not leave a comment.

Patricia W. 
Rating:
5.0

Customer did not leave a comment.

Elva S. 
Rating:
5.0

Customer did not leave a comment.

Michelle L. 
Rating:
5.0

Friendly service staff and helpful employees , definitely recommend this place .

LUIS ANGEL R. 
Rating:
3.0

Customer did not leave a comment.

Dalton G. 
Rating:
5.0

Great customer service . Friendly. And do it quick ...

LILIANA V. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

MICHEL S. 
Rating:
3.0

Let customers know when extras, like blankets and Dolly which we ordered would not be available.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Bruce H. 
No reviews have been submitted for this location.

Additional Services at this Location

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