Very good at her jobChance A.
Customer Reviews for One Stop Auto Shop
(U-Haul Neighborhood Dealer)
Hereford, TX 79045
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 6 p. m.
- Sáb. - dom.: cerrado
- 10/1/2022 - 10/2/2022: 8:00 a. m. - 5:00 p. m.
- 10/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great customer service! Easy and quick.Gabby E.
El cliente no dejó un comentario.April M.
I made reservations for a 26' truck in Amarillo 3 weeks prior to the pick up date (the day before my lease expired on my home). Upon arrival there was no truck and the business was closed. Customer service told me, "we do this to people all the time [screw people out of reservations]." She finds me a 20' truck in a town 1.5 hours away and assures me that it is big enough for a, "large 3 bedroom HOME." Didn't work--didnt even come close. Already behind over 3 hours I had no viable options to make any other arrangements with other moving companies. My brother had to bring a personal trailer all the way from Austin. He had to replace 3 tires on the way up and pay for gas for the trip up and back. I was insultingly "given" $100 off and that barely covered the gas for my personal vehicle and uhaul from Hereford back to my home to load up. No recompense for failing to honor my original reservation. No equal recompense for making me travel to Hereford. No recompense for the misinformation about the 20' trailer. In fact, I checked the website and it says it will only fits a 2 bedroom home. This entire situation is unbelievably unprofessional and it caused me to spend an extra $600 on top of the uhaul rental and gas, which was another $1000 total. I have looked into litigation and hope your company can provide an offer in lieu of that avenue. I look forward to hearing from someone in the next 10 business days.Jeffrey S.
Keep Jessica as she is one of the best customer service persons that I have ever come across. Helpful, knowledgeable, and pleasant to deal with.David F.
El cliente no dejó un comentario.Patricia W.
El cliente no dejó un comentario.Elva S.
El cliente no dejó un comentario.Michelle L.
Friendly service staff and helpful employees , definitely recommend this place .LUIS ANGEL R.
El cliente no dejó un comentario.Dalton G.
Great customer service . Friendly. And do it quick ...LILIANA V.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.MICHEL S.
Let customers know when extras, like blankets and Dolly which we ordered would not be available.DAVID D.
El cliente no dejó un comentario.Bruce H.