There is no sign on the building.
Pam F.
Customer Reviews for Olsons Custom Farm Services Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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setting in farmyard in pitch black darkness. Took 25 minutes to get id photo accepted. It's 10:45 pm, we were made to go 200 miles out of our way and when I called the customer support line with 10 minutes left in our pickup window, I was told the hold time was 60 minutes. Incredibly horrible customer service.
Jeff R.Very friendly and pleasant to work with!
Timothy H.There were a pile of moving blankets inside that were just that a pile not folded. I was not charged for them. Which i appreciated. No dolly. Had to go to another location in DL to pick up a dolly and they only had an appliance dolly we used and return it there seperately. A bit of a nuisance but it worked.
Rachael L.This location was very friendly and helpful. They were not a site on the online u-haul. Please fix this because you have a very good place with Olson's
Harvey W.The main concern was the trailer lights did not work when I pickup it up and we spend the better part of a half hour gettign them to work. Because of the concern, they evidently called another place in Park Rapids to get a different trailer and there was a mix up with where the trailer was rented from the bill was paid and then reimbursed and later resubmitted for payment. This was a hassel and I als received an text from Uhaul indicating I owed $568.00 for damage to a trailer wheel and I don't have a clue what that was about because we did not have any problems wih the trailer nor did we do any damage to a tire and rim. I have rented before and everything went well, this time there seemed to be a mixup with paperwork and where the trailer was rented, etc.
David F.Everyone was friendly and helpful. Please don't change a thing. Fast, knowledgeable, and Great.
michael C.I reserved a alliance dolly with truck and blankets. I received a truck and blankets. No blankets!
Allen C.Excellent service. Quick & easy.
Monica D.Trailer stand.
Lucas K.Great service
Bryan P.Gracias
nashon S.Everything went as expected, very satisfied
RICHARD F.The trailer we rented was clean, however, the door was very tough to get open. My mother-in-law said there was something broken on the inside of the door that was causing it to be so tough to get open and closed.
ABBY L.The service was great. Much better experience than what I had at other locations.
Eric M.There was a tire that continues to loose air and I had to fill it up several times when I moved items from one place to another. The tire was on the drivers side, back tire.
Dave F.Quick and easy pickup of the trailer.
Andrew H.Matt was so kind and helpful
Billie H.The man who waited on me was courteous, friendly and helpful He admitted he was inexperienced with the process as done on the computer so he phoned for help and got immediate assistance that got us through it all quickly. I'm sure the man who waited on me will have the process down in no time at all!
John P.Nice and easy. In and out in less than 15 minutes.
Dennis F.Servicio al cliente de excelencia.
Dennis P F.Off the beaten path location, no signage on highway marking the location making it difficult to find, could not locate a key drop for the truck key when dropping off after hours. Made for a stressful return experience.
mike N.