Customer Reviews for Olive Grove Mini Storage
(U-Haul Neighborhood Dealer)

57 reviews

1851 Hwy 99 W   Corning, CA 96021

(530) 824-9106

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(530) 824-9106

1851 Hwy 99 W
Corning, CA 96021

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

But it's very accommodating when I needed extra days I would definitely rent there again but I do not understand my extra charges it's not very clear of what I was charged for I would be at I would be more clear on what you're going to be charged cuz I was quite surprised at how much it was

Stacey Redenius 
Rating:
4.0

After hours drop off

Colette Abston-Bargas 
Rating:
5.0

Nancy Bates was fantastic!!!

Cheryl Schultz 
Rating:
5.0

Customer did not leave a comment.

ROHIT BURTON 
Rating:
1.0

Absolutely horrible customer service, They charged me for a messed up floorboard in the back of the uhaul that was already and on top of that one of the workers at this location hit my personal vehicle with a uhaul truck when he was backing it up and they did nothing about it im going through a huge headache triying to file a claim to get my vehicle fixed

Enrique Birrueta Valencia 
Rating:
5.0

Customer did not leave a comment.

nicole ramirez 
Rating:
5.0

Customer did not leave a comment.

Juan Gallegos 
Rating:
1.0

Lady was anything but helpful. Pushed us out without explaining charges. Was very curt. Don’t need to hear one’s political views. Lot dirty Office cramped

Peter Kornell 
Rating:
5.0

Customer did not leave a comment.

Stacey Albini 
Rating:
5.0

Great customer service

NICOLE EDDY 
Rating:
3.0

Customer did not leave a comment.

JONATHAN MACEDONIORENDON 
Rating:
5.0

Absolutamente recomendable

Daniel Terrones 
Rating:
5.0

Wash out the back of the truck

CHRISTOPHER ELLSWORTH 
Rating:
3.0

Everything was as it should be. I will use this location again. It was a pleasure doing business with this company at this location 😀

SHANNON BREWINGTON 
Rating:
5.0

Rate is too high. I used the truck 1 day. I did 300 miles. There should be a special rate for a round trip. Might have to try Ryder next time.

RICHARD KELLY 
Rating:
1.0

The owner of this location is an asshole.

Daniel Branstner 
Rating:
1.0

The old lady in the office is rude, and she overcharged me. Then the truck I rented was dirty UPON renting it. It was the only one left and I needed it so I took it. The lady told me the previous renters left dog sh**, furniture and broken dirty items in the truck when they returned it. When I brought the truck back, it was empty, and exactly the way it was upon rental. I only had the truck for 6 hours if that. I was also charged for safemove when I declined that protection!!!!! These are unauthorized charges & this is exactly why I HATE renting with uhaul! I have filed a dispute with uhaul and my bank over these charges.

Jacoby Stubbs 
Rating:
5.0

Install locking gas caps

TERI PLYMESSERMATTIS 
Rating:
5.0

Very nice customer service at this location

Stephanie Piseno 
Rating:
2.0

Customer did not leave a comment.

VICTOR PEREZSALDANA 
Rating:
5.0

Customer did not leave a comment.

Stephanie Piseno 
Rating:
5.0

Customer did not leave a comment.

TERI PLYMESSERMATTIS 
Rating:
3.0

Customer did not leave a comment.

KATHY BLUE 
Rating:
2.0

The lady working is rude and would rather find a reason to Not rent you a vehicle than rent you one. I had to return the vehicle after hours (Sunday) and called uhaul because I couldn’t get the online service to work for the after hour return. I called and was told there would be no fee and she would put that in the notes. Well guess what today I get a “Return after hour fee”...... I’m hoping they refund me and then I can say they are an alright business. Otherwise I will never recommend them they have to many fees it’s already expensive to get a rental.

Jeremy Lauters 
Rating:
4.0

Customer did not leave a comment.

Donaciano Leal 
Rating:
5.0

I love how close it is to the highway. It was closed when I returned the truck.

Stephanie Stovall 
Rating:
5.0

The woman who helped us was very friendly and kind, and made sure we were on our way as soon as possible!

SECRET KELLY PERDUE 
Rating:
4.0

Customer did not leave a comment.

KIRSTEN LEIGH Morrison 
Rating:
5.0

Customer did not leave a comment.

Veronica Wehr 
Rating:
1.0

Was told my pickup location was in Yuba City. Drove to Yuba city to find out it was in Corning instead. When I picked up the truck in Corning there was a bunch of trash in the back of the truck(empty beer cans included).

Eric Friccero 
Rating:
1.0

Worst customer service in any company I have ever experienced with.

rafael noronha 
Rating:
3.0

Your on line check in sucks worst thing I have ever done in my life

Gary Turpin 
Rating:
3.0

Little bit slow. I was there more than 30 minutes. May be she was new. I don't know. But overall it was ok.

Latulala Toetuu 
Rating:
5.0

We were helped by ? (I've forgotten her name) and she was great. Frindly, professional & fair .She made renting a truck an enjoyable experience.

Robert Neill 
Rating:
3.0

It was all very user friendly.

Cheryl Schultz 
Rating:
3.0

Provide better parking for larger storage vehicles

Mario Chavarria 
Rating:
1.0

I was charged for two extra days even though I returned the equipment on time and the location refuses to correct their error

Jessica DeFaria 
Rating:
1.0

It took an hour and a half trying to grey online for the truck share thing as there was no signal for my phone. Made several phone calls got transferred several times before finally being connected to Amber in Yuba City who got us verified and gave us the code to get the key. Bless her

Jonathan Nunez 
Rating:
2.0

Customer did not leave a comment.

Jerry Silva 
Rating:
5.0

Customer did not leave a comment.

KRISTINE EKSTROM 
Rating:
4.0

What ever happened to customer service, Having to use my phone to do the job is not convenient at all

William Larsen 
Rating:
4.0

Customer did not leave a comment.

William Cash 
Rating:
4.0

Customer did not leave a comment.

Rosemary Molinaparra 
Rating:
5.0

I have no complaints about the pickup location at all. Person there was very friendly and helpful. My HUGE complaint is in regards to how my reservation was handled by reps over the phone. I had made this reservation over a week in advance, to pick up a truck in Chico and drive to Folsom. Less than 24 hours before this pickup was to be made, I got a call saying that there would be no truck for me in Chico. ---This is after we made plans for several helpers to be there to load this truck the next morning. the person on the phone seemed unconcerned about that situation. Her only other suggestion was that I could pick up a truck in Redding (another 1:30 drive away) which would have severely impacted our moving plans. It was either that or I could cancel the reservation(!!!!) I called back and got a different Rep who was extremely helpful and offered that we could pick up a larger truck in Corning, at the same rate, and that they would cover the difference in the distance between Corning and Chico. Although it meant a significantly longer drive to get to the pickup point, it was better than no truck at all. I was thankful for her concern and helpfulness. But I am absolutely appalled at the cavalier attitude of that first rep, and that your company would so casually decide to yank a reservation and basically tell me, "tough shit." And from our frantic phone calls to other rental agencies, we were told the this is common practice at U-Haul. Is this really the way you typically do business? ---If so, I will never bother to reserve through UHAUL again.

Ed Romig 
Rating:
1.0

Charged me more gas than it was in the uhaul , she didn't understand that the uhaul was tilted more to one side so the gas was showing less ,she charged me $ 50 dollars more I'm very disappointed about that .

carolina pedroso 
Rating:
3.0

Customer did not leave a comment.

eric junio 
Rating:
5.0

Closed at return but no complaints. Site appeared clean and well maintained.

Roberto guzman 
Rating:
1.0

This drop off apparently is never actually staffed by someone; drop offs happen via a crappy web interface that doesn't work properly much of the time. It took me nearly an hour and two phones to return the truck due to the web site failures; and I got a day late charge that had to be paid before the interface would check me out. Yay!

Jonathan Hanna 
Rating:
5.0

Customer did not leave a comment.

Penny Kerr 
Rating:
5.0

Service was great and very convenient for my needs

Stephan Winchester 
Rating:
3.0

The manager called me 3 times and texted me to see when I was bringing the uhaul back even though I was not late.

Carrie Segee 
Rating:
5.0

on site staff was personable and knowledgeable. thank you for everything!

Lucy Espinoza 
Rating:
3.0

Customer did not leave a comment.

kathy blue 
Rating:
5.0

Customer did not leave a comment.

kenneth craig 
Rating:
5.0

Me atendieron muy vien, la señora que me atendio fue muy pasiente y amable conmigo , no nos entendiamos primero, porque ella no habla español y yo no se ablar ingles

Noel Lopez 
Rating:
5.0

Customer did not leave a comment.

Eric Rhodes 
Rating:
5.0

Experience was great. Both Nancy & Bret were wonderful!

mary goldthwaite 
No reviews have been submitted for this location.

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