Customer Reviews for Ole Cedar Mill Mini Storage
(U-Haul Neighborhood Dealer)

385 reviews

44800 SE North Bend Way   North Bend, WA 98045

(425) 292-5006

Office Hours

  • Mon-Sun: 9 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(425) 292-5006

44800 SE North Bend Way
North Bend, WA 98045

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome crew there! They know there stuff 👍👍

marty hozjan 
Rating:
5.0

Friendly and quick service, thanks!

willard webb 
Rating:
5.0

Customer did not leave a comment.

Merle Hill 
Rating:
5.0

Customer did not leave a comment.

Rodger McCollum 
Rating:
5.0

Very good customer service!

Jimmy Samdal 
Rating:
5.0

Customer did not leave a comment.

Pavel Tsurbeleu 
Rating:
5.0

The gentleman operating this location couldn’t have been more professional and helpful.

Donnie Eggerud 
Rating:
5.0

Great service. Very convenient. Sure beats owning another vehicle for occasional use.

Douglas Weisman 
Rating:
4.0

Customer did not leave a comment.

Polly Richardson 
Rating:
5.0

Customer did not leave a comment.

LaVonne Finnerud 
Rating:
5.0

Excellent truck rental today. Everyone involved in this transaction was professional, helpful and just made it work smoothly.

steve cain 
Rating:
5.0

Everyone that helped me was great. I don’t think there is much that could have changed my experience. Quick and speedy both on pick up and drop off.

Zach Sanders 
Rating:
5.0

Customer did not leave a comment.

William Knight 
Rating:
5.0

Friendly, efficient, and professional staff. One of the best rental experiences I've ever had at a U Haul. Had me on my way in no time at all, and check in was a breeze. You can't go wrong renting here.

Mark White 
Rating:
5.0

Great service - Very friendly staff.

Tom Phillips 
Rating:
5.0

I have no suggestion on how to improve the service, as the people were very nice, knowledgeable, and helpful. Thank you Ole Cedar Mill Staff.

Dorothy Bleything 
Rating:
5.0

Customer did not leave a comment.

JOSEPH AND ERI ZALESKI 
Rating:
5.0

Customer did not leave a comment.

Steven Robbins 
Rating:
5.0

Kay makes everything so easy. Great doing business with her. Thank you. Iya & Norman Brown

NORMAN BROWN 
Rating:
4.0

This trailer needs a major overhaul. It was rusty which made the lock hard to use. The door was loud, got stuck, and was generally not well oiled or maintained. The exterior paint was cracked and ugly. The interior side bumpers were falling off. The door pull strap was greasy and filthy.

Stuart Denman 
Rating:
5.0

Professional and friendly service 👌 thanks

willard webb 
Rating:
5.0

Customer did not leave a comment.

Carolyn Cahanin 
Rating:
5.0

Customer did not leave a comment.

Gurpreet Singh 
Rating:
5.0

I wanted some kind of written document that said the trailer was checked in and in good condition. This would be for my protection, in case something happened to the trailer after I returned it. However, this was not available (in person). All I was given was a receipt that it was turned in. This isn't a big deal, it's just not how I have done business with Uhaul, in the past. The people were all very friendly and knew their job.

Dorothy Bleything 
Rating:
5.0

Customer did not leave a comment.

Pavel Tsurbeleu 
Rating:
5.0

Customer did not leave a comment.

Tiina Elderkin 
Rating:
5.0

Friendly and efficient staff; good quality late model truck.

Gene Grantham 
Rating:
5.0

Both days the staff were friendly and informative. Easy and quick checkin and checkout.

John Mess 
Rating:
5.0

Use this facility several times. They are great

JEREMY LONG 
Rating:
5.0

Check the tire strap length, didn't fit my tires even though they were within the specified range

Jacob Andrus 
Rating:
5.0

Brian, you're truly an angel. Thank you for always supporting me through stressful times and going out of your way to make it easier. That's why I keep coming back to this location. Give that man a bonus!

DANA CAROLINE SUTLIFFE 
Rating:
4.0

great service!!

brett karuve 
Rating:
5.0

Customer did not leave a comment.

Falk Richter 
Rating:
5.0

Very friendly and helpful!

Mark Waitt 
Rating:
5.0

Staff is great!

Keith Schweppenheiser 
Rating:
5.0

Navy supply a couple bottles of water just because.

LARRY WILSON 
Rating:
5.0

Customer did not leave a comment.

John Edmund 
Rating:
5.0

Nothing. They were friendly and easy to work with.

Stewart Harmon 
Rating:
5.0

Customer did not leave a comment.

Dwight Tavenner 
Rating:
4.0

Customer did not leave a comment.

Caleb Luke 
Rating:
5.0

Brian was very courteous, helpful, fast and pleasant to work with. Both on pickup and drop. Will definitely be renting trailers from here again.

Thaddeus Haas 
Rating:
5.0

Customer did not leave a comment.

alan davey 
Rating:
5.0

Easy return. All went smooth.

Nir Arad 
Rating:
5.0

Everything is great

Ken Vaughn 
Rating:
5.0

Customer did not leave a comment.

ashraf Gabal 
Rating:
5.0

Customer did not leave a comment.

Bruce Stuart 
Rating:
5.0

Fantastic customer service in all interactions. Thank you!!

Michael Benkel 
Rating:
5.0

Nothing, Brian was helpful and exceeded my needs. It was an easy and hassle free experience. Great place!

Theresa Alvarado 
Rating:
5.0

Customer did not leave a comment.

Nick Brimlow 
Rating:
5.0

Brian and Cassie, at Ole Cedar Mill Mini Storage, rented my assistant and I each a 6'x12' utility trailer which we used to move the entire contents of a nearby storage unit. We moved the contents to a family member living out of state in north Idaho. Both trailers performed flawlessly for the entire 750+ mile roundtrip.

Nick Brimlow 
Rating:
5.0

Improve the U-Haul app. Constantly crashing and slow.

Steven Puckett 
Rating:
5.0

Customer did not leave a comment.

Mary Butler 
Rating:
5.0

Great experince thank you!

shaun mason 
Rating:
5.0

Customer did not leave a comment.

Michael Raymond 
Rating:
3.0

Customer did not leave a comment.

David Headings 
Rating:
5.0

Nothing. They were courteous, helpful and even humorous. 5 star xperience!

DAVID WITCRAFT 
Rating:
5.0

Customer did not leave a comment.

JOHN HOTCHKIN 
Rating:
5.0

Customer did not leave a comment.

Tanner Puhlman 
Rating:
5.0

Customer did not leave a comment.

Deborah Hoffman 
Rating:
5.0

Customer did not leave a comment.

MARC AIKIN 
Rating:
5.0

Customer did not leave a comment.

Aaron Ulrich 
Rating:
5.0

Customer did not leave a comment.

Christopher McEver 
Rating:
5.0

Very pleased with the truck we rented and the customer service was excellent! Thank you, Stephanie

Brian Moores 
Rating:
5.0

Great staff, easy check in and check out. Perfect experience!

Brian Fitzgibbon 
Rating:
4.0

I ended up having to drive for almost an hour to drop off the truck without being reimbursed for gas and still getting charged for some miles on top! I want at least a refund for the extra miles charge since my original planned drop-off location was fine and I want extra gas at least reimbursed for at least a half.

Anton Labunets 
Rating:
5.0

Customer did not leave a comment.

Mitchell Massey 
Rating:
5.0

Customer did not leave a comment.

Keith Mikoleit 
Rating:
5.0

Not much...coffee?

Scott Nettleton 
Rating:
5.0

Nothing, everything was great.

Donald Rasmussen 
Rating:
5.0

Easy to rent and a good value.

Kevin Golic 
Rating:
1.0

Does this location have any idea what the words "Customer Service" mean? I had a problem with my bill and was charged for an extra day, as well as charged for Safe Move Plus erroneously, resulting in overcharges of $214. The Uhaul representative was defensive and argumentative from the beginning, not interested in solving my problem at all, and ultimately dismissed me and my concerns by saying they couldn't do anything about it and I had to call the 1-800 number. If you are physically unable to adjust the charges, then just say so and don't waste my time arguing about how your employees always check in rentals the millisecond they show up and a full extra day of rental was my fault because I missed the "scheduled return time" by a few minutes (literally).

JACOB ALLEN 
Rating:
5.0

Nothing comes to mind. Everything was great! Reign was so accommodating and helpful. He came out right away and helped us with the return of our car trailer!

Tina Crowe 
Rating:
5.0

Great service people!!! Definitely coming back here again! Thank You! :-)

Michele Overholt 
Rating:
5.0

The man that helped us at pick up and drop off was really helpful and patient! Awesome customer service, thank you!!!

Malissa Marshall May 
Rating:
5.0

Great staff, very friendly and helpful.

dean bethke 
Rating:
5.0

This location was recommended to me by a friend. I was very happy with the service and will happily return. I'm glad they're in our community.

Scott Holz 
Rating:
4.0

Customer did not leave a comment.

Michael Deibler 
Rating:
4.0

there was an issue with the trailer lighting, the right tail light/turn signal was not working properly. the right rear tire of the trailer had a slow leak and required me to fill it up with air twice during the rental and the inside of the trailer floor was filthy with a white powdery dirt/substance....all of these items were not noticeable upon the initial inspection.

Darhl Edwards 
Rating:
5.0

Customer did not leave a comment.

Fred Finney 
Rating:
5.0

the guy whelped was spot on he did not waste my time!!!

TERRY DONOVAN 
Rating:
5.0

Customer did not leave a comment.

Richard Charles Deglman 
Rating:
5.0

Super friendly and helpful couple who runs the place, went the extra mile for me. Would recommend to a friend. 10/10

Joel Jahnke 
Rating:
5.0

Nothing

Keith Schweppenheiser 
Rating:
5.0

Brian, was extremely helpful when I called him regarding turning in the trailer after hours. This experience was painless and easy, very refreshing during these times.

TOM WARFIELD 
Rating:
5.0

Customer did not leave a comment.

Colin Pauley 
Rating:
5.0

The people that work at this location are great - friendly, helpful and very efficient.

Dean Bethke 
Rating:
5.0

I have rented from several uhaul locations and this was by far the cleanest and most efficient store I have ever worked with. I would definitely recommend renting from this store if you are in the Snoqualmie area

Pedro Ybarra 
Rating:
5.0

Brian was a great help and provided superior customer service.

Chris McEver 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Weldon 
Rating:
3.0

Customer did not leave a comment.

Geraldine Bolick 
Rating:
4.0

I declined safe move coverage but got charged.

Steve Pegg 
Rating:
5.0

Excellent experience! Customer service was amazing!! Thank you so much! The Blairs

Melisa Blair 
Rating:
5.0

Customer did not leave a comment.

Mark Little 
Rating:
5.0

Great experience. Contact at pick-up location was very helpful and friendly.

Richard King 
Rating:
4.0

Customer did not leave a comment.

Donald Wise 
Rating:
5.0

Customer did not leave a comment.

Aiden Doherty 
Rating:
5.0

Customer did not leave a comment.

Richard Deglman 
Rating:
5.0

Customer did not leave a comment.

Alyson Cagnina 
Rating:
5.0

Customer did not leave a comment.

Mathew Prokos 
Rating:
4.0

It was an overall good experience

Michelle Mrachek 
No reviews have been submitted for this location.

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