Customer did not leave a comment.Carolyn C.
Customer Reviews for Ole Cedar Mill Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Gurpreet S.
I wanted some kind of written document that said the trailer was checked in and in good condition. This would be for my protection, in case something happened to the trailer after I returned it. However, this was not available (in person). All I was given was a receipt that it was turned in. This isn't a big deal, it's just not how I have done business with Uhaul, in the past. The people were all very friendly and knew their job.Dorothy B.
Customer did not leave a comment.Pavel T.
Customer did not leave a comment.Tiina E.
Friendly and efficient staff; good quality late model truck.Gene G.
Both days the staff were friendly and informative. Easy and quick checkin and checkout.John M.
Use this facility several times. They are greatJEREMY L.
Check the tire strap length, didn't fit my tires even though they were within the specified rangeJacob A.
Brian, you're truly an angel. Thank you for always supporting me through stressful times and going out of your way to make it easier. That's why I keep coming back to this location. Give that man a bonus!DANA CAROLINE S.
great service!!brett K.
Customer did not leave a comment.Falk R.
Very friendly and helpful!Mark W.
Staff is great!Keith S.
Navy supply a couple bottles of water just because.LARRY W.
Customer did not leave a comment.John E.
Nothing. They were friendly and easy to work with.Stewart H.
Customer did not leave a comment.Dwight T.
Customer did not leave a comment.Caleb L.
Brian was very courteous, helpful, fast and pleasant to work with. Both on pickup and drop. Will definitely be renting trailers from here again.Thaddeus H.
Customer did not leave a comment.alan D.
Easy return. All went smooth.Nir A.
Everything is greatKen V.
Customer did not leave a comment.ashraf G.
Customer did not leave a comment.Bruce S.
Fantastic customer service in all interactions. Thank you!!Michael B.
Nothing, Brian was helpful and exceeded my needs. It was an easy and hassle free experience. Great place!Theresa A.
Customer did not leave a comment.Nick B.
Brian and Cassie, at Ole Cedar Mill Mini Storage, rented my assistant and I each a 6'x12' utility trailer which we used to move the entire contents of a nearby storage unit. We moved the contents to a family member living out of state in north Idaho. Both trailers performed flawlessly for the entire 750+ mile roundtrip.Nick B.
Improve the U-Haul app. Constantly crashing and slow.Steven P.
Customer did not leave a comment.Mary B.
Great experince thank you!shaun M.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.David H.
Nothing. They were courteous, helpful and even humorous. 5 star xperience!DAVID W.
Customer did not leave a comment.JOHN H.
Customer did not leave a comment.Tanner P.
Customer did not leave a comment.Deborah H.
Customer did not leave a comment.MARC A.
Customer did not leave a comment.Aaron U.
Customer did not leave a comment.Christopher M.
Very pleased with the truck we rented and the customer service was excellent! Thank you, StephanieBrian M.
Great staff, easy check in and check out. Perfect experience!Brian F.
I ended up having to drive for almost an hour to drop off the truck without being reimbursed for gas and still getting charged for some miles on top! I want at least a refund for the extra miles charge since my original planned drop-off location was fine and I want extra gas at least reimbursed for at least a half.Anton L.
Customer did not leave a comment.Mitchell M.
Customer did not leave a comment.Keith M.
Not much...coffee?Scott N.
Nothing, everything was great.Donald R.
Easy to rent and a good value.Kevin G.
Does this location have any idea what the words "Customer Service" mean? I had a problem with my bill and was charged for an extra day, as well as charged for Safe Move Plus erroneously, resulting in overcharges of $214. The Uhaul representative was defensive and argumentative from the beginning, not interested in solving my problem at all, and ultimately dismissed me and my concerns by saying they couldn't do anything about it and I had to call the 1-800 number. If you are physically unable to adjust the charges, then just say so and don't waste my time arguing about how your employees always check in rentals the millisecond they show up and a full extra day of rental was my fault because I missed the "scheduled return time" by a few minutes (literally).JACOB A.
Nothing comes to mind. Everything was great! Reign was so accommodating and helpful. He came out right away and helped us with the return of our car trailer!Tina C.
Great service people!!! Definitely coming back here again! Thank You! :-)Michele O.
The man that helped us at pick up and drop off was really helpful and patient! Awesome customer service, thank you!!!Malissa M.
Great staff, very friendly and helpful.dean B.
This location was recommended to me by a friend. I was very happy with the service and will happily return. I'm glad they're in our community.Scott H.
Customer did not leave a comment.Michael D.
there was an issue with the trailer lighting, the right tail light/turn signal was not working properly. the right rear tire of the trailer had a slow leak and required me to fill it up with air twice during the rental and the inside of the trailer floor was filthy with a white powdery dirt/substance....all of these items were not noticeable upon the initial inspection.Darhl E.
Customer did not leave a comment.Fred F.
the guy whelped was spot on he did not waste my time!!!TERRY D.
Customer did not leave a comment.Richard Charles D.
Super friendly and helpful couple who runs the place, went the extra mile for me. Would recommend to a friend. 10/10Joel J.
Brian, was extremely helpful when I called him regarding turning in the trailer after hours. This experience was painless and easy, very refreshing during these times.TOM W.
Customer did not leave a comment.Colin P.
The people that work at this location are great - friendly, helpful and very efficient.Dean B.
I have rented from several uhaul locations and this was by far the cleanest and most efficient store I have ever worked with. I would definitely recommend renting from this store if you are in the Snoqualmie areaPedro Y.
Brian was a great help and provided superior customer service.Chris M.
Customer did not leave a comment.Elizabeth W.
Customer did not leave a comment.Geraldine B.
I declined safe move coverage but got charged.Steve P.
Excellent experience! Customer service was amazing!! Thank you so much! The BlairsMelisa B.
Customer did not leave a comment.Mark L.
Great experience. Contact at pick-up location was very helpful and friendly.Richard K.
Customer did not leave a comment.Donald W.
Customer did not leave a comment.Aiden D.
Customer did not leave a comment.Richard D.
Customer did not leave a comment.Alyson C.
Customer did not leave a comment.Mathew P.
It was an overall good experienceMichelle M.
Exceptionally professional and helpful staff. I would rent from this location specifically because of the agent that helped me in person.John L.
Customer did not leave a comment.Stever G.
I was told when I rented a 15ft truck that I would be given a paddle lock. When I saw that there was no lock, I asked and the guy at the desk said if there wasn't one on the truck, that I wasn't getting one. They were just the middle man. At this point I was already upset because I had already driven 46 minutes just to pick the truck up and had to drive another 45 minutes back home to load up. Just another inconvenience added.Sean A.
Customer did not leave a comment.Pavel B.
Customer did not leave a comment.Benjamin R.
Quick in and outEddie B.
Truck was Dirty. Suggest a quick sweep of interior and wash the windshield. ThanksMarc A.
Everything was good + the girl in the office very niceAbdallah L.
Quick and friendly service. I will absolutely go to this store for all my moving needs!RONALD S.
Customer did not leave a comment.Gary D.
Customer did not leave a comment.luca B.
Customer did not leave a comment.craig W.
Customer did not leave a comment.Diane M.
Customer did not leave a comment.Tessie B.
Customer did not leave a comment.Joyce G.
Staff are great. This is my go-to UHaul location.Aiden D.
I have many local options, but the staff here are great, always helpful and willing ng to support my needs, hence I keep going back and continue to recommend it to friends.Aiden D.
Customer did not leave a comment.Jim H.
Customer did not leave a comment.Virgil V.
Great serviceTessie B.
Customer did not leave a comment.GREGORY H.