The only reason I rated low for cleanliness, was because there were moving supplies all over the place. Return process was seamless.ROBERT G.
Customer Reviews for Old Hickory Buildings of Monroe
(Distribuidor de U-Haul del vecindario)
Monroe, NC 28110
Services at this Location:
- Lun. - jue.: 9 a. m. - 6:30 p. m.
- Vie. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 12 p. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Excellent customer service and knowledge.Javier D.
Very convenient location...easy access to equipment.Craig H.
El cliente no dejó un comentario.KENNETH J.
El cliente no dejó un comentario.Jeff S.
Very friendly and helpful staff!!DAVID A.
Great customer service. Will use and recommend.Brian S.
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.Thomas F.
El cliente no dejó un comentario.JASON G.
El cliente no dejó un comentario.JUN Y.
El cliente no dejó un comentario.Kenneth J.
Nothing they were able to fix issues cause by the web site and find and fix my reservation.CHRISTOPHER V.
El cliente no dejó un comentario.Aysha C.
El cliente no dejó un comentario.William T.
great serviceMOHAMAD H.
El cliente no dejó un comentario.Pavel K.
El cliente no dejó un comentario.Lacy W.
El cliente no dejó un comentario.JIMMY G.
I was double charged.DASHUN H.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Dale E.
The after hours location app would not work for me. I had to call and email messages to confirm I had dropped rental off.DORIS N.
Nothing everything was great snd went smoothlyNANCY B.
I've picked up a few U-hauls from here and they have always been very nice and easy to work with.JOHN M.
The pick up went smoothly and the staff was efficient and friendly. I'd use this rental location again.JOHN C.
El cliente no dejó un comentario.THOMAS H.
El cliente no dejó un comentario.DAVIDMORTON H.
El cliente no dejó un comentario.SCOTT K.
El cliente no dejó un comentario.Ronald S.
The truck was old and very difficult to get started. Many trucks were on the lot but it appeared we got the oldest one.ROBIN M.
Very fast and efficientMichelle D.
El cliente no dejó un comentario.DORIS N.
El cliente no dejó un comentario.Michelle S.
Clean the inside of the truck.ADRIENNE N.
Very professional and friendly people always glad to see youMichael L.
I was clearly charged for someone else's rental. Instead of the $50 I should've been charged, my credit card was charged $172 and the equipment and mileage on the invoice wasn't my rental.JOHN O.
El cliente no dejó un comentario.Gordon L.
Very friendly people Will go there again Nice truckMichael L.
El cliente no dejó un comentario.Christopher S.
Excellent customer service, friendly and very easy process overall.Nayda M.
I will always use this location. The staff is friendly, professional and always ready to take care of anything I need. Top Notch!RICHARD M.
El cliente no dejó un comentario.Joseph G.
The staff are excellent. They had everything ready so the whole process was smooth. I frequently use Uhaul and will also return to them for service.Richard M.
El cliente no dejó un comentario.Amy T.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.Gary M.
El cliente no dejó un comentario.Seth J.
I want my money back! That 26ft truck didn't last 15 minutes before the brakes and front axle sounded like they were going to seize up and fall off the truck. I've filed a compensation claim. Worst experience I've ever had. Then the 2nd 26ft truck was just as bad. I'm now 6hrs behind on my move. The other truck had 158k miles, pulled heavily to the left, and right rear shocks were bad. Driving 500 miles north in an unsafe truck scared me and my gf to death. Trying to drive a fully loaded 26ft truck 500 miles was a horror show. It swayed, it shook, and my back is worse off from the drive than before. Doesn't help the power outlets didn't work. So my phone and gps charger wouldn't stay on. So moving to the new state blindly was a challenge. Never again. Disturbingly horrible experience.Christopher D.
El cliente no dejó un comentario.ROBERT O.
El cliente no dejó un comentario.OSCAR S.
Nothing. Great customer service!Rolishia A.
Holly was so nice and helpful! Her customer service was above and beyond! Thank you so much Holly!Kemel M.
El cliente no dejó un comentario.COURTNEY B.
Send a confirmation text after drop off.Andrew H.
El cliente no dejó un comentario.RUBEN T.
Not a thing... everyone is very friendly and accommodating. I would and will highly recommend this location to anyone. My initial interaction was with Holly and that was great since I had no idea what I was doing. Everyone from then on was helpful and a pleasure to deal with.ROSEANN F.
Great staff. Rented a truck and car trailer for 1600 mile trip. Truck and trailer were well maintained and ran great. UHaul is my go to company for any moves in the future.Jim H.
Very friendly and refreshingKermit B.
El cliente no dejó un comentario.Yaqin C.
So friendly.John C.
El cliente no dejó un comentario.Robert R.
make sure the equipment has all the same tires!!!!!!leon R.
They helped me sort out the pickup errors. The gentleman went out of his way to help me including calling the main line to ask for help. I was very impressed and would use them again for both pickup and drop off.Douglas D.
El cliente no dejó un comentario.Thad M.
The lady that runs the store Holly charged me for 24 hours with the vehicle then turns around an ask can I bring back before so she can rent it out again even though I paid for the truck 24 hours. I bring it back that night and they charge me 30.00 dollars. This is a rip off and I will never use this service again. Very Dissatisfied!!!ATONYA H.
Even though I used remote checkout the staff there was very helpful in answering questions and making sure I had what I needed. A+Roland W.
El cliente no dejó un comentario.Kara H.
Friendly, informative and great to work with!! Thank you for a great experience.Mark C.
El cliente no dejó un comentario.Thomas D.
Extremely quick and simple check-out and returning of truck. Friendly and informative.Brian G.
El cliente no dejó un comentario.MEGHAN A.
El cliente no dejó un comentario.Joshua W.
El cliente no dejó un comentario.WILLIAM V.
El cliente no dejó un comentario.Larry L.
All good.Robert B.
El cliente no dejó un comentario.Trevor N.
Very helpful.MARK M.
I am a little disappointed that we don't get any free miles. Also I cannot review my final bill. Thank YouRobert F.
ALWAYS a great rental experience here.The ladies were very friendly and helpful as ALWAYS and I was taken care of in a timely manner .thank you.Bhekimpilo M.
El cliente no dejó un comentario.fred H.
Everything was greatRoger B.
El cliente no dejó un comentario.Kevin M.
El cliente no dejó un comentario.Jeffrey W.
El cliente no dejó un comentario.CHRISTOPHER H.
El cliente no dejó un comentario.Charles D.
KEEP THE CURRENT STAFF AS THEY WERE EXCELLENT AND VERY PLEASANT TO WORK WITH. THANKS RONALD ARBOGASTSETH N.
They were very helpful and courtious.LUIS A.
Vehicle was worn out. No air conditioning, radiator light on, and hole in muffler which made it excessively loud. This truck should be retired or offered at a steeply discounted rate. Not a good experience.Mark I.
El cliente no dejó un comentario.JOHN D.
I had two of the same charges on my bill. I rented a 15 footer for $29.99. I will call tomorrow clarity. Overall it was a great experience with them.TAMMY B.
El cliente no dejó un comentario.Veaceslav N.
El cliente no dejó un comentario.Veaceslav N.
El cliente no dejó un comentario.Sheri C.
Overall 10 staff truck and all was greatRochelle G.
Checkin was quick and easy. Location was also convenient. ¡Gracias!Huy N.
Love this location! I will try and only use them. Excellent customer service. Hard working team!!!SHANNON M.
El cliente no dejó un comentario.Wilder S.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!