Mark B.
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Comentarios de los clientes para Old Hickory Buildings of Monroe
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Testimonios de clientes recientes de Old Hickory Buildings of Monroe
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DORIS N.
The after hours location app would not work for me. I had to call and email messages to confirm I had dropped rental off.
NANCY B.
Nothing everything was great snd went smoothly
JOHN M.
I've picked up a few U-hauls from here and they have always been very nice and easy to work with.
JOHN C.
The pick up went smoothly and the staff was efficient and friendly. I'd use this rental location again.
ROBIN M.
The truck was old and very difficult to get started. Many trucks were on the lot but it appeared we got the oldest one.
Michelle D.
Very fast and efficient
ADRIENNE N.
Clean the inside of the truck.
Michael L.
Very professional and friendly people always glad to see you
JOHN O.
I was clearly charged for someone else's rental. Instead of the $50 I should've been charged, my credit card was charged $172 and the equipment and mileage on the invoice wasn't my rental.
Michael L.
Very friendly people Will go there again Nice truck
NINA D.
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Nayda M.
Excellent customer service, friendly and very easy process overall.
RICHARD M.
I will always use this location. The staff is friendly, professional and always ready to take care of anything I need. Top Notch!
Richard M.
The staff are excellent. They had everything ready so the whole process was smooth. I frequently use Uhaul and will also return to them for service.
Christopher D.
I want my money back! That 26ft truck didn't last 15 minutes before the brakes and front axle sounded like they were going to seize up and fall off the truck. I've filed a compensation claim. Worst experience I've ever had. Then the 2nd 26ft truck was just as bad. I'm now 6hrs behind on my move. The other truck had 158k miles, pulled heavily to the left, and right rear shocks were bad. Driving 500 miles north in an unsafe truck scared me and my gf to death. Trying to drive a fully loaded 26ft truck 500 miles was a horror show. It swayed, it shook, and my back is worse off from the drive than before. Doesn't help the power outlets didn't work. So my phone and gps charger wouldn't stay on. So moving to the new state blindly was a challenge. Never again. Disturbingly horrible experience.
Rolishia A.
Nothing. Great customer service!
Kemel M.
Holly was so nice and helpful! Her customer service was above and beyond! Thank you so much Holly!
Andrew H.
Send a confirmation text after drop off.
ROSEANN F.
Not a thing... everyone is very friendly and accommodating. I would and will highly recommend this location to anyone. My initial interaction was with Holly and that was great since I had no idea what I was doing. Everyone from then on was helpful and a pleasure to deal with.
Jim H.
Great staff. Rented a truck and car trailer for 1600 mile trip. Truck and trailer were well maintained and ran great. UHaul is my go to company for any moves in the future.
Kermit B.
Very friendly and refreshing
John C.
So friendly.
leon R.
make sure the equipment has all the same tires!!!!!!
Douglas D.
They helped me sort out the pickup errors. The gentleman went out of his way to help me including calling the main line to ask for help. I was very impressed and would use them again for both pickup and drop off.
ATONYA H.
The lady that runs the store Holly charged me for 24 hours with the vehicle then turns around an ask can I bring back before so she can rent it out again even though I paid for the truck 24 hours. I bring it back that night and they charge me 30.00 dollars. This is a rip off and I will never use this service again. Very Dissatisfied!!!
Roland W.
Even though I used remote checkout the staff there was very helpful in answering questions and making sure I had what I needed. A+
Mark C.
Friendly, informative and great to work with!! Thank you for a great experience.
Brian G.
Extremely quick and simple check-out and returning of truck. Friendly and informative.
Robert B.
All good.
MARK M.
Very helpful.
Robert F.
I am a little disappointed that we don't get any free miles. Also I cannot review my final bill. Thank You
Bhekimpilo M.
ALWAYS a great rental experience here.The ladies were very friendly and helpful as ALWAYS and I was taken care of in a timely manner .thank you.
Roger B.
Everything was great
SETH N.
KEEP THE CURRENT STAFF AS THEY WERE EXCELLENT AND VERY PLEASANT TO WORK WITH. THANKS RONALD ARBOGAST
LUIS A.
They were very helpful and courtious.
Mark I.
Vehicle was worn out. No air conditioning, radiator light on, and hole in muffler which made it excessively loud. This truck should be retired or offered at a steeply discounted rate. Not a good experience.
TAMMY B.
I had two of the same charges on my bill. I rented a 15 footer for $29.99. I will call tomorrow clarity. Overall it was a great experience with them.
Rochelle G.
Overall 10 staff truck and all was great
Huy N.
Checkin was quick and easy. Location was also convenient. Thanks!
SHANNON M.
Love this location! I will try and only use them. Excellent customer service. Hard working team!!!
Thomas T.
Very nice staff and very helpful
Eric P.
Thank you all.
Bryan K.
Very nice people work there.
Valerio V.
Easy process Very friendly staff
Christopher B.
Holly was excellent! Very helpful!
Darryl E.
Just a little far away due to availability
GARY B.
This rental site was the best I've ever used. The gentleman who assisted me during both pickup and return was extremely polite, engaging, and helpful, quite unlike some rental sites I have used in the past. For this particular site, because of the conduct of the gentleman in charge of the process, I could not suggest any improvements.
Charles H.
There was a layer of grease on the floor and ramp which made it slick to walk on
Ron M.
The lady who handled our rental process is the nicest person. I felt like family.
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