Comentarios de los clientes para Okie Mini Mart

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Okie Mini Mart

Clasificación general:

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MA L.
Clasificación:

My original reservation was not available and therefore made me late for my appointment. After a lengthy conversation with a uhaul rep I was directed to this location. The equipment is in terrible shape. It was very dangerous to drive on the freeway. I couldn't go faster than 50 mph because it felt like the wheels were going to fall off. Customer service at this location was horrible. He was rude.

SHALINDA L.
Clasificación:

They're very nice, kind and everything was very timely. I was in such a rush and he got me in there and out of there.

Shelley R.
Clasificación:

El cliente no dejó un comentario.

LORI A.
Clasificación:

very helpful

Regina H.
Clasificación:

Trying to explain the truck was in bad shape and the worker wanted to argue about the truck

Brittany M.
Clasificación:

Very helpful and efficient!

TEKIEA W.
Clasificación:

El cliente no dejó un comentario.

enriqueta G.
Clasificación:

Safety lock/combination lock was not mentioned it was available. Nothing else.

Jennifer E.
Clasificación:

El cliente no dejó un comentario.

Jennifer E.
Clasificación:

El cliente no dejó un comentario.

Brooke S.
Clasificación:

El cliente no dejó un comentario.

JENNIFER G.
Clasificación:

It was weird that I was told I needed to keep my receipt if I got gas from another location. We rent from uhaul quite a bit and that has never come up - kind of unusual.

LESA T.
Clasificación:

They can ask if we need dollies and such. We forgot and I also assumed there was one in the truck. We also needed blankets and boxes. They were very friendly but they could have promoted their business and made more money while preparing the customer.

Alice P.
Clasificación:

Very nice person that we dropped trailor off at

Jeremy B.
Clasificación:

The rental experience was quick and easy.

Sue B.
Clasificación:

Learn and know what they are doing

Brandon H.
Clasificación:

El cliente no dejó un comentario.

ERICA F.
Clasificación:

El cliente no dejó un comentario.

Mikki S.
Clasificación:

The pick up place was fine and the man was polite. We did not care for how long it took to pick up the van with our smartphone taking all the pictures and proving who we were when we still had to go inside the store to get and to return the key. What was the point of doing it on the phone if you still had to go inside and make contact with people? (The clerk was behind plexiglass, but not wearing a mask by the way.)

Nikita H.
Clasificación:

Inside trailer had dirt and debris. Needed to be swept before I could load my things.

Raven S.
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El cliente no dejó un comentario.

DANIEL C.
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El cliente no dejó un comentario.

BILLY D.
Clasificación:

El cliente no dejó un comentario.

Javier S.
Clasificación:

Please unsuscribe me from email

Michael R.
Clasificación:

El cliente no dejó un comentario.

Ray I.
Clasificación:

N/A

Donnell H.
Clasificación:

El cliente no dejó un comentario.

Christian T.
Clasificación:

This U-Haul place is committing fraud, they use my account information to rent a U-Haul out to someone else with my email and home address

Moriah G.
Clasificación:

El cliente no dejó un comentario.

Sheri G.
Clasificación:

Ensure that you inform your customers that this is an estimated cost when charging your credit card.

Kimberly M.
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I have used other uhaul place and would never return this location is very friendly and makes sure to take care of their customers will be using them again!!

Gerardo V.
Clasificación:

El cliente no dejó un comentario.

Tiffany T.
Clasificación:

Great customer service and easy pickup/drop off. Will use again.

Matthew M.
Clasificación:

El cliente no dejó un comentario.

Michell K.
Clasificación:

El cliente no dejó un comentario.

Scott I.
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It was a very pleasant experience and the folks there were great. Will be using them again.

Michael B.
Clasificación:

Even though I did the rental process online, once at the rental location, I had to go through it again. What's the point? Definitely not a time saver.

Francis L.
Clasificación:

It was awesome

Gary T.
Clasificación:

El cliente no dejó un comentario.

John F.
Clasificación:

They have some of the best hours, plus it's at a convenience store. Super nice guy too!

Patrick H.
Clasificación:

I am a developer and the mobile checkin is the worst experience I've had in I can't remember how long. I stood in the cold for at least 30 minutes filling out forms that could've been completed beforehand and taking no less than 6 pictures of my drivers license. This process is nowhere near ready for the public. Please have your executives try this out and let me know how much they “love” it.

Santoya W.
Clasificación:

El cliente no dejó un comentario.

Adam M.
Clasificación:

Fast, easy, courteous, and efficient return service.

Matthew F.
Clasificación:

Old rundown convenience store. I would go to a U-haul Store.

Afton F.
Clasificación:

El cliente no dejó un comentario.

Franklin W.
Clasificación:

El cliente no dejó un comentario.

Ernestine B.
Clasificación:

El cliente no dejó un comentario.

alissa L.
Clasificación:

She didn't tell me to fill up the gas, I have them trying to charge my bank account for it. The uhaul was dirty. Chips all in the back of the bed.

tim S.
Clasificación:

Personnel was not friendly

Hiawana B.
Clasificación:

First he sold me a bigger Uhaul then i needed and he had a small one available it was filthy noone came out to make sure no damaged as well as they charged me a extra fee for gas she couldn't come up with a amount because basically the gas hand didn't move so she charged me a extra 5 bucks to be paid at register without putting it on the invoice so i had to scrape up 5 bucks because she didnt want to put on invoice and charge my card i don't know how many people they do this to but i won't be back. And the store it self needs to be bulldozed its filthy dusty and dirty

Vickie H.
Clasificación:

El cliente no dejó un comentario.

Mackiel B.
Clasificación:

Great experience, no improvements.

Brooklyn K.
Clasificación:

El cliente no dejó un comentario.

Jeremy B.
Clasificación:

El cliente no dejó un comentario.

Andrew L.
Clasificación:

El cliente no dejó un comentario.

Jill M.
Clasificación:

El cliente no dejó un comentario.

Kurue J.
Clasificación:

Well for starters you can stop making things so expensive I rented a uhaul truck drove maybe six or eight miles got charged for 24 miles, I had the vehicle for maybe 6 hours. $67 I will never use uhaul again.

Kevin W.
Clasificación:

There was gravel in the trailer I leased. I had to slide my furniture and belongings on the gravel. Shouldn't have been left in the trailer.

Leah T.
Clasificación:

El cliente no dejó un comentario.

Clyde L.
Clasificación:

No comment at this time.

Shondylyn S.
Clasificación:

El cliente no dejó un comentario.

Sandra B.
Clasificación:

El cliente no dejó un comentario.

Connie P.
Clasificación:

El cliente no dejó un comentario.

Clarence A.
Clasificación:

Just Wonderful!!

George K.
Clasificación:

Thank You Mr Kim!

Kelvin S.
Clasificación:

El cliente no dejó un comentario.

Houston F.
Clasificación:

The key drop off location was never explained to me. I eventually found it. But it wasn't your traditional drop off.

Kimberly M.
Clasificación:

The gentleman was very helpful and happy to see me pull in. It was pouring down rain and he instantly went outside to unhook from my truck. He came back in soaking wet but didn't mind and still had a smile on his face. This is the second time I have returned to this location and they are always very kind.

Karen W.
Clasificación:

U-haul equipment at the store kept freezing up. I had to go on-line while at the store to get the truck rented. The owner was very polite and patient. I appreciated his cooperation and will rent from him again.

Justin L.
Clasificación:

El cliente no dejó un comentario.

Heather M.
Clasificación:

El cliente no dejó un comentario.

Russell I.
Clasificación:

El cliente no dejó un comentario.

Donnell H.
Clasificación:

I have already recommended this location to others. The staff is friendly and professional.

deborah B.
Clasificación:

El cliente no dejó un comentario.

Penny S.
Clasificación:

The personnel was friendly and efficient. Thank you

Martin G.
Clasificación:

El cliente no dejó un comentario.

Patricia B.
Clasificación:

Excellent service

Ralph E.
Clasificación:

El cliente no dejó un comentario.

John D.
Clasificación:

Man working the counter was not helpful at all and hardly spoke any words just pointed and kept staring at his phone and seemed to be looking for someone else. Also found it odd that he took extra time to peer into my vehicle windows to see what may have been in there. Very poor customer service and seemed like he wanted me to do the unhook up and roll back into a tight spot. Very unwelcoming.

Marsha H.
Clasificación:

El cliente no dejó un comentario.

Paul A.
Clasificación:

Fuel mileage was terrible, I'm a professional driver, I do not speed, I'm careful on hills and in heavy traffic, but a 7.5 mpg is totally unacceptable, a truck that size should get at least12 mpg and certainly no less than 10 mpg

anthony W.
Clasificación:

They over charged me

Jill J.
Clasificación:

El cliente no dejó un comentario.

John N.
Clasificación:

El cliente no dejó un comentario.

Sharon D.
Clasificación:

El cliente no dejó un comentario.

dellanne C.
Clasificación:

Make sure you have a way to fix issues with trucks. The woman didn't help me with anything. She didn't give me a dolly I had to get that myself, she also didn't bother to show me where the truck was in the pouring rain. I had to fill the tank up past where it was whe given because of the lack of communication between the employees on what happened the previous night. I have rented with U-Haul several times and this one I will never come back to.

Victor M.
Clasificación:

El cliente no dejó un comentario.

Otis L.
Clasificación:

El cliente no dejó un comentario.

julie M.
Clasificación:

El cliente no dejó un comentario.

Linda P.
Clasificación:

Poor customer service charging extra fees and hard to communicate with.

Sheena J.
Clasificación:

Very good people! Thanks for everything?

Lorri R.
Clasificación:

El cliente no dejó un comentario.

James G.
Clasificación:

El cliente no dejó un comentario.

Luis P.
Clasificación:

The personal were ok but didn't really know about the equipment and the location is a mini mart that is not welcoming.

Michael H.
Clasificación:

Keep this vendor happy! He went above and beyond to make this work. The repair to my taillight connector is probably more than the average location would do. I will go back to this location.

chris B.
Clasificación:

El cliente no dejó un comentario.

Christopher Y.
Clasificación:

El cliente no dejó un comentario.

Edward D.
Clasificación:

no receipt for return of trailer or dolly. said they would send text msg.

Dashawn W.
Clasificación:

El cliente no dejó un comentario.

Jamie M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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