Customer Reviews for Okeechobee Store-N-Lock
(U-Haul Neighborhood Dealer)

242 reviews

4299 Hwy 441 S   Okeechobee, FL 34974

(863) 357-2508

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat: 9:30 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(863) 357-2508

4299 Hwy 441 S
Okeechobee, FL 34974

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat: 9:30 am–12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

GENA GRAY-LAGOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe Cook 
Rating:
5.0

Customer did not leave a comment.

Heidi Dove 
Rating:
5.0

Customer did not leave a comment.

Michael Hawley 
Rating:
3.0

Customer did not leave a comment.

woody Groves 
Rating:
5.0

I rented my storage unit for 8yrs. The staff in the office are absolutely wonderful people!!

DAWN LEE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael wallace 
Rating:
5.0

Customer did not leave a comment.

Stephen Parsons 
Rating:
5.0

Excellent customer service and quick getting me in and out. I see no need for improvement.

Sandy Chandler 
Rating:
5.0

Great place. Staff is amazing and very helpful. Thanks for a perfect experience.

Jayson St.Pierre 
Rating:
5.0

We’ve rented a few times. Customer service is awesome. Office is always clean and we are in and out quickly. Thank you!!

Charlie Mullins 
Rating:
5.0

Customer did not leave a comment.

Theresa Robertson 
Rating:
5.0

The people at this location are excellent with their service, help, equipment and attitudes!

lynda rae 
Rating:
3.0

Customer did not leave a comment.

Elizabeth Beaver 
Rating:
5.0

Customer did not leave a comment.

Rita Brown  |  Overall Experience 
Rating:
3.0

On the invoice email you need to write the return time We had a much older vehicle that had its check engine light on the whole time

Jason Eichenauer 
Rating:
5.0

Your associate was very competent, polite, and friendly. I'm glad they changed from Penske to U-Haul for many reasons. The 24 foot truck was clean and ran well.

John Denney 
Rating:
3.0

Clean all the outside glass and make sure the tires are inflated to the U-Haul recommended pressure. All 4 tires were under pressure and needed attention. The trucks computer indicated that the tires were low when I picked it up and the tires require 80 PSI. I had a tire gauge that would measure that high and a compressor that would provide a 100 PSI so I was able to inflate the tires to the proper PSI. The customer SHOULD NOT HAVE TO PROVIDE MANNENTANCE! The truck also did not have cruse control!

Jim Legros 
Rating:
4.0

Friendly and helpful staff. Thank you!

Bill Williams 
Rating:
5.0

Customer did not leave a comment.

Karen Kronillis-Blond 
Rating:
5.0

Customer did not leave a comment.

Robert McCurley 
Rating:
5.0

Customer did not leave a comment.

Robert Hardman 
Rating:
2.0

Customer did not leave a comment.

JULIO GUZMAN 
Rating:
5.0

Add a small parking lot to leave personal vehicle in while utilizing U-Haul equipment!

Michael Babiak 
Rating:
5.0

Courteous Employees!! Great vendor to use for your U-Haul needs

Charlie Mullins 
Rating:
5.0

Expedite credit card "hold" refunds

GERARD SLOVER 
Rating:
5.0

Very friendly and easy to work with. Big smiles by all!

Janie Barbato  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Johnson 
Rating:
5.0

Customer did not leave a comment.

JAY JOHNSON  |  Overall Experience 
Rating:
5.0

Nothing experience was fast and went without any problems - will use again

Richard Rusak 
Rating:
5.0

My 3rd time using their storage facility. Each time had no problems. I will and have recommended to friends and family.

bonni Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tania Holley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doug kahn 
Rating:
5.0

I had great customer service and they were extremely helpful to make us get the best choice for our needs. I highly recommend them.

Dennis Lachance 
Rating:
5.0

Customer did not leave a comment.

Michael Hodges 
Rating:
5.0

Customer did not leave a comment.

suzee fowler 
Rating:
5.0

Customer did not leave a comment.

Kenneth Peacock 
Rating:
5.0

Customer did not leave a comment.

Roddy Richani 
Rating:
5.0

Customer did not leave a comment.

Judy Carlton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Belen Santibanez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sinda shanks 
Rating:
5.0

Customer did not leave a comment.

jeffrey massey 
Rating:
5.0

Customer did not leave a comment.

jeune david 
Rating:
5.0

Very friendly and helpful in finding the truck I needed

Joseph Wells 
Rating:
5.0

Everything was great 👍

Susan Thomas 
Rating:
5.0

Customer did not leave a comment.

DAVID SANCHEZ 
Rating:
3.0

Customer did not leave a comment.

Irene Figueroa 
Rating:
5.0

They have the absolute best and I mean best customer service, family orientated people. So friendly. Place is really up kept and the uhual always is clean and smells so fresh !!

Robert Wright 
Rating:
2.0

EVERYTHING

Austin Wright 
Rating:
5.0

Customer did not leave a comment.

Karen Cooper  |  Overall Experience 
Rating:
4.0

Facility was being remodeled

Charles Hershey 
Rating:
5.0

Customer did not leave a comment.

david wier  |  Overall Experience 
Rating:
5.0

Very nice people

Paul (Michael) Kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Matteo  |  Overall Experience 
Rating:
5.0

Amazing ofc staff. I had a very short notice situation and Jenny went above and beyond to get things going for me. She got me into a truck right away and even contacted her manager to help me get in my unit on a holiday weekend! Facilities match the staff!

Christina Fitzpatrick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

YVONNE ARN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tania Clark 
Rating:
5.0

Customer did not leave a comment.

sinda shanks 
Rating:
5.0

Customer did not leave a comment.

Mary Maurice  |  Overall Experience 
Rating:
5.0

Staff was really great!! Very polite and helpful!! The auto-pay system was very helpful!! 1-5 score-5plus 👍

Amelia Michele Martz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENNIS LEMMON 
Rating:
5.0

Customer did not leave a comment.

RONALD COTTA  |  Overall Experience 
Rating:
5.0

Very nice family business. Friendly and knowledgeable. You can’t go wrong here.

Paul Saltzman 
Rating:
1.0

Customer did not leave a comment.

hassan mashhour 
Rating:
5.0

Customer did not leave a comment.

George Turner 
Rating:
5.0

They were great!

Kathleen Palmer 
Rating:
4.0

Customer did not leave a comment.

Carla Richards  |  Overall Experience 
Rating:
5.0

Customer service at this location is excellent. I would do business here again. Great overall experience.

Richard long 
Rating:
4.0

Customer did not leave a comment.

Kevin Luksik 
Rating:
5.0

Customer did not leave a comment.

Robert Douglas  |  Overall Experience 
Rating:
5.0

Everything was great. Don't change a thing.

mariam dorisca 
Rating:
5.0

Customer did not leave a comment.

Valinda Hodge 
Rating:
5.0

Customer did not leave a comment.

Paul Saltzman 
Rating:
5.0

Very nice people great location and convenient all hour of the night. A little high on the prices but works with you.

Amanda Schriber  |  Overall Experience 
Rating:
5.0

Excellent facility. Highly recommended for all your storage needs.

Bonnie Cyr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rita smith 
Rating:
5.0

Have always used them and if need to use again I surely will

JACKIE JENNINGS  |  Overall Experience 
Rating:
5.0

Good facility. Only wish they would have provided carts. I had to bring my own. Otherwise I would highly recommend.

SALVATORE VENTIMIGLIA  |  Overall Experience 
Rating:
5.0

Very accommodating and friendly.

Jayson St.Pierre  |  Overall Experience 
Rating:
5.0

Smooth hauling

Billy Wilcox 
Rating:
3.0

Things were stolen out of the storage. Someone with a master key broke in and stole some of our belongings. No other person has a key to the storage, accept a person with a master key. We had to buy a lock directly from the storage facility. We were not able to use our own,

VENUS BUBEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Peterich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harald Junkes 
Rating:
5.0

Customer did not leave a comment.

Joy Campomar 
Rating:
5.0

Customer did not leave a comment.

Laura Staton 
Rating:
5.0

Customer did not leave a comment.

Robert McCurley 
Rating:
3.0

Customer did not leave a comment.

Joy Campomar 
Rating:
5.0

Customer did not leave a comment.

Eureka Morris 
Rating:
5.0

The best storage in Okeechobee. 24 hour access. 5 stars

BOBBY VANOVER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith Horne  |  Overall Experience 
Rating:
5.0

Great experience no issues whatsoever

Russell Darling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Carrillo 
Rating:
1.0

Customer did not leave a comment.

Bryan Protzman 
Rating:
2.0

We reserved the truck and car hauler a month in advance, it said they would be at the same location. When we picked up the truck we were told that the car hauler was at a different location 45 miles away. The associates said they would give us an extra 75 miles. That did not cover the trip from one location to the other and back. It would have been nice to have them both in one location.

Crystal Garcia 
Rating:
5.0

Customer did not leave a comment.

Gary Wright 
Rating:
4.0

Customer did not leave a comment.

Jean Downing 
Rating:
5.0

Return transaction was easy like a hot knife through butter.

Anson Antony 
Rating:
5.0

Awesome service..quick and easy..in and out!!! And the prices are so affordable. Very nice and friendly staff.Thank you🙂

Sandy Chandler 
Rating:
5.0

Safe & secure & convenient place to store your belongings gated entry & property has surveillance cameras!! Also reasonably priced compared to near by places!! Highly recommend

Melinda Butts  |  Overall Experience 
Rating:
5.0

Great place to store my business equipment and supplies in an air conditioned space. Easy in and out access.

Gail McQuade  |  Overall Experience 
Rating:
5.0

Great service and great people. Would definitely recommend to anyone.

Matthew Schachtele 
Rating:
5.0

I would use them again.

Chad Burr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Fowler 
Rating:
5.0

Customer did not leave a comment.

pedro suarez 
Rating:
5.0

Customer did not leave a comment.

Steffanie Knox 
Rating:
5.0

Customer did not leave a comment.

Karen Cooper  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Erin Borden 
Rating:
5.0

Customer did not leave a comment.

Julie White  |  Overall Experience 
Rating:
1.0

Have a owner’s manual for equipment to be driven. I had to go over a major mountain pass in Tennessee and lucky for myself and uhaul’s equipment, I’m a tractor trailer driver and have a class A cdl so I know what I’m doing

Barry VanHassel 
Rating:
5.0

Customer did not leave a comment.

WILLIAM CAMEY  |  Overall Experience 
Rating:
5.0

Great group of people

Greg Varlesi 
Rating:
5.0

Customer did not leave a comment.

Jose Freire 
Rating:
3.0

This drop off location was closed. They didn't receive in our unit on the day it was returned and in doing so cost us extra time. We had to contact customer service with time stamped, dated pictures to get a refund, which was a major inconvenience. The hold time, and the fact that it took well over an hour on the phone with transfers to get this completed was very annoying.

Dawn Hensley 
Rating:
5.0

Customer did not leave a comment.

WILLIAM HARRIS 
Rating:
5.0

Customer did not leave a comment.

Mary Shea 
Rating:
5.0

Customer did not leave a comment.

Ronold Tate 
Rating:
5.0

Customer did not leave a comment.

Bob Cathey 
Rating:
5.0

Customer did not leave a comment.

Melissa Garcia 
Rating:
5.0

Customer did not leave a comment.

Harold Snead 
Rating:
3.0

Customer did not leave a comment.

SCOTT CHNUPA 
Rating:
5.0

Very good

Ricky True  |  Overall Experience 
Rating:
5.0

It was perfect for me. Had not one single problem or issue. Would definitely recommend. If I need I will use them again for sure.

Richard Lind  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TODD DELAGARDELLE 
Rating:
3.0

Do a walk around with the customer explaining the vehicle. Be better prepared for the customer and help reduce their already above normal stress level.

KEVIN MEISTER 
Rating:
5.0

Customer did not leave a comment.

TERESA FINCHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS OWEN SMITH 
Rating:
5.0

Customer did not leave a comment.

DAVID ROBERTS 
Rating:
5.0

Very nice people. Will go out of their way to help you!!!

DAVID HARTHAN 
Rating:
5.0

everything was good

CARL WAUGH 
Rating:
5.0

Customer did not leave a comment.

GARY PELOQUIN 
Rating:
5.0

Customer did not leave a comment.

Karen Simpson  |  Overall Experience 
Rating:
5.0

We are satisfied with the storage unit. Reasonably priced for the unit sizes. This was our second time using Store n Lock, and will use them again in the future if we need to. Highly recommend!

Ciara Sylvia  |  Overall Experience 
Rating:
5.0

Great to work with!! Thank you!!

Jary Watson 
Rating:
5.0

Customer did not leave a comment.

LYNN MEYER 
Rating:
5.0

Customer did not leave a comment.

Kathryn Rummery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID BUTTS 
Rating:
5.0

Great and prompt service

DONALD FOX 
Rating:
5.0

Customer did not leave a comment.

KATHRYN HILL 
Rating:
5.0

Customer did not leave a comment.

Ricou Hartman 
Rating:
5.0

Customer did not leave a comment.

WAYNE WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Walter Ballard 
Rating:
5.0

Customer did not leave a comment.

Juan Loredo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tony delagall  |  Overall Experience 
Rating:
5.0

Good group of Managent

Duwayne Brudnicki  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard scalese 
Rating:
5.0

Customer did not leave a comment.

JENNIFER SMITH  |  Overall Experience 
Rating:
5.0

Thank you for providing a safe, secure, and environmentally controlled place to store my things the last year and a half!

CHERYL ADAMS  |  Overall Experience 
Rating:
5.0

Great people that helped us!

Jeremy Corcoran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOROTHY YATES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jakeb blevins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUDREY LYNN SNOW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN CURL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Benton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURA SMITH  |  Overall Experience 
Rating:
5.0

Great storage unit. Would’ve liked to keep it forever. But needed to get stuff moved. Thank You for the use of unit 184.

ROBIN SIMS  |  Overall Experience 
Rating:
5.0

Quite simply the best around I will always use them and I will recommend them to anyone

Randy Henderson  |  Overall Experience 
Rating:
5.0

The only issue we had was getting the door to stay up. Other than that, it was great. Thank you.

THOMAS ADAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Waldrop  |  Overall Experience 
Rating:
5.0

I have dealt with these fine people in the past and still have my boat in storage there, they have always greeted me with a smile and respect and yes of course I'd tell all my friends if you need a place to store anything from boat, RV, or your personal items be sure and stop in talk to them I guarantee they will find the right spot to put your items will it be safe secure and out of the weather

Robert Nixon  |  Overall Experience 
Rating:
5.0

The people in charge of the storage unit were professional and very nice to deal. I will definitely rent there again! Thank you!

Linda Boggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JODY TILFORD  |  Overall Experience 
Rating:
5.0

The staff was always willing to help and always friendly! I would definitely use them again!

DAWN DEEN  |  Overall Experience 
Rating:
5.0

Getting everything set up was quick and easy. Everyone I dealt with was very nice and helped me get what I needed. The storage area was well kept and felt clean and safe. There was a gate key, another key to access inside units, and then a key to the unit lock so was quite secure and I never had an issue. Thank you!

ALISON SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Franklin Taschler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marianne Caldwell  |  Overall Experience 
Rating:
5.0

Very convenient, and thank you

WALTER CRAWFORD  |  Overall Experience 
Rating:
5.0

My unit had a leak that damaged a table leaf from a table my mom passed down to me. Also, I notified the office that the unit's garage door was broken and very difficult to open. The parts were ordered over 6 months ago, never installed. It was very painful to open that door every time I needed something from there.

PATRICIA BROWN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN FERRELL  |  Overall Experience 
Rating:
5.0

Very well pleased. I'll need a storage unit again in few months & I won't contact any other place but Okeechobee store & lock. The staff makes this place better than all the rest. Very professional, super friendly be & just good people. 5 stars or of 5

BOBBY VANOVER  |  Overall Experience 
Rating:
3.0

Everyone was nice and kind to us

BETTY GILMORE  |  Overall Experience 
Rating:
5.0

Excellent customer service Great faciy

JOHN VALLEE  |  Overall Experience 
Rating:
5.0

My 2nd time using this companies storage facility. Very satisfied!

CHERYL DANIELS  |  Overall Experience 
Rating:
4.0

The staff made it very easy to work with them. Initial rental and closeout were smooth.

Daniel Ward  |  Overall Experience 
Rating:
5.0

Best storage facility I ever used

Ronnie quinn  |  Overall Experience 
Rating:
5.0

Thanks for everything!

GREGORY ROTHENBUSCH  |  Overall Experience 
Rating:
5.0

Great customer service, clean & safe storage facility!

MARK FENCL  |  Overall Experience 
Rating:
5.0

The staff is very friendly and the units are easy to get to and clean. The prices are good and I would definitely rent here again.

Karen Murray  |  Overall Experience 
Rating:
5.0

I would highly recommend Okeechobee Store-n-lock to everyone needing extra storage. I never had a single complaint about anything. The staff bend over backwards to help. Thank you Mike Bell

MICHAEL BELL  |  Overall Experience 
Rating:
5.0

Great place and secure environment

Lisa Davis  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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