Customer Reviews for Ojay's Auto Detailing
(U-Haul Neighborhood Dealer)

248 reviews

1623 Royall Ave   Goldsboro, NC 27534

(919) 429-8067

Location Hours

  • Mon: Closed
  • Tue-Sat: 8:30 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 429-8067

1623 Royall Ave
Goldsboro, NC 27534

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 8:30 am - 4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

The dash fan did not work, the truck drove extremely tough like the tires were bad, location is very hard to get in and out of due to the white fence. I will not recommend this U-Haul to anyone. The truck drove so bad, it really was unsafe to drive on the roads.

Brian H. 
Rating:
5.0

OJay's is a very professional business. I'd recommend this business to everyone.

KEVERICK S. 
Rating:
5.0

Nothing about this location needs improvement. Seriously.

Robert B. 
Rating:
5.0

No improvement needed. Great customer service, availability of trucks and very clean! Will always rent from OJays.

Brooke B. 
Rating:
5.0

My husband and I recently rented a Uhaul from this location and had a great experience! The owner was super friendly and made the process very easy. We would definitely rent from this location again!

georga P. 
Rating:
5.0

Customer did not leave a comment.

Anthony A. 
Rating:
4.0

Customer did not leave a comment.

Tammy B. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

isaiah C. 
Rating:
5.0

N/A

Flotilla B. 
Rating:
5.0

Customer did not leave a comment.

COLE S. 
Rating:
5.0

Very great customer service and super friendly employees.

Emily Z. 
Rating:
5.0

Ojays was great, the man was supposed to be off but got a call late the night I ordered the U-Haul and said he would be there in the morning to help me load up the trailer, if I need another one in the future I'll definitely be back there.

Anthony M. 
Rating:
5.0

No improvements necessary

Maurica C. 
Rating:
5.0

return my military discount for the use of service

William S. 
Rating:
2.0

Customer did not leave a comment.

Theresa G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Great customer care.

WILLIAM S. 
Rating:
5.0

Excellent Service I Love Uhaul!!

TENAR-MADERIA MI W. 
Rating:
5.0

Customer did not leave a comment.

Manuel C. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Location and overall experience were both amazing. Keep up the good work!

Cody C. 
Rating:
4.0

Customer did not leave a comment.

KARL A. 
Rating:
5.0

O Jay was great. Couldn't give him any higher recommendation.

matt M. 
Rating:
5.0

Customer did not leave a comment.

Mike J. 
Rating:
5.0

Customer did not leave a comment.

Casey B. 
Rating:
5.0

Great customer service and very helpful

Monica C. 
Rating:
5.0

Customer did not leave a comment.

Felicia P. 
Rating:
5.0

O'jay, thank you for you kindness and support in helping us with our sons move!

Elizabeth M. 
Rating:
5.0

Great service

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Manager was great! Caring and very kind. I'd go back to this place if I needed a truck again!

Ingrid R. 
Rating:
5.0

Owner is extremely helpful.

Janet D. 
Rating:
4.0

Customer did not leave a comment.

malinda I. 
Rating:
5.0

This location was convenient for me, with very kind, helpful employees. I think the website can be more user friendly. Other than that, my experience was easy, fast, great!

Linda B. 
Rating:
5.0

Phenomenal customer service! Super helpful

Owen S. 
Rating:
5.0

Excellent customer service and positive environment

calvin R. 
Rating:
5.0

Best service ever, will be renting from this location again!

Jose Luis D. 
Rating:
5.0

Customer did not leave a comment.

Jerri O. 
Rating:
5.0

Excellent service! The manager is PHENOMENAL. It was my 2nd time using this location. I will continue to use and recommend to my family, friends, and associates. GREAT JOB!

MICHAEL R. 
Rating:
5.0

Nothing. I have been going to this locating for all of my moving and trailer needs. Everytime has always been a pleasure. My family, friends and I will continue to use this location.

ERIC H. 
Rating:
5.0

Awesome customer service!!!! Professional at it's finest

Lashanda H. 
Rating:
5.0

Great expertise. Very helpful.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Dannette B. 
Rating:
5.0

Excellent customer service from O-Jay. He helped me ensure the drop off location was convenient for my move.

Jonathan R. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

He is the best dealer I've dealt with in over five years. And I've probably rented 200 plus times in that span

BOBBY H. 
Rating:
5.0

No improvement needed , this store was great to work with.

Thomas S. 
Rating:
5.0

I am very appreciative to this company because the owner came through for me! I came after hours and he came back just so I could rent a van to finish up my moving that evening! Thank you so much Mr. Ojay

Anjanette R. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA W. 
Rating:
5.0

Customer did not leave a comment.

Arnold D. 
Rating:
5.0

OJay's takes great care of the Uhaul equipment. The Manager is a great guy, we talked for a little while before obtaining the keys. OJay's will be my preferred rental location in Goldsboro NC.

Stuart B. 
Rating:
5.0

Great place for detailing ur Automobile and the U Haul the owner was so involved into helping seeing that the customer were satisfied

ORDANIUEL L. 
Rating:
2.0

It was a bad experience it was raining and windshield wipers and defrosting did not work

monika K. 
Rating:
5.0

Mr Ojay was very curteus and very polite he was an outstanding person i have delt with U-haul. Thank You for an awesome experience. Jody Bunn

Jody B. 
Rating:
5.0

Ojay's is not just a business. It's an institution. Mr. Ojay is a pillar of the community, and U-haul is lucky to do business with such an exemplary person.

Aaron B. 
Rating:
5.0

O'Jay's is always a professional experience and great service

YVONNIA M. 
Rating:
5.0

Customer did not leave a comment.

Cleshette D. 
Rating:
5.0

Customer did not leave a comment.

Octavia O. 
Rating:
5.0

Two of the tires only had half the air in them I had to pay for air to get them to full capacity and the truck needed an oil change the oil change light stayed on from the first moment I started it

Anthony B. 
Rating:
5.0

Great to work with. Will use them again!

Deena S. 
Rating:
5.0

Customer did not leave a comment.

WILLIE H. 
Rating:
5.0

Customer did not leave a comment.

Dannette B. 
Rating:
5.0

Great customer service would go back again if I ever need to move and will recommend this business to the locals

jose M. 
Rating:
4.0

The Return Truck website should be better. I was overcharged for an unknown reason and was on hold FOR AN HOUR WITH CUSTOMER SERVICE! I never got through to resolve the billing issue.

Gregory G. 
Rating:
5.0

Customer did not leave a comment.

Kellen B. 
Rating:
5.0

Customer did not leave a comment.

DEMARIS M. 
Rating:
5.0

I was highly pleased with service and staff attitude at the center! The complaint i would have is the truck had the lingering smell of cigarette smoke! Other than that great experience! Superb!

John L. 
Rating:
3.0

I was charged twice and I was told one price and it came out more. I was reimbursed after I complained about it.

otilia G. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

starress D. 
Rating:
5.0

The owner was cool as hell, a very helpful and friendly uhaul renter and seems to truly care about his customers. Also seen some dope detailing up in there, would highly recommend

Nicolas H. 
Rating:
5.0

Customer did not leave a comment.

Hural B. 
Rating:
5.0

Great service. Super friendly people.

Richard V. 
Rating:
5.0

Customer did not leave a comment.

Quanita T. 
Rating:
5.0

I initially chose O'Jays for it's exceptional service and it's clean and neat in appearance. The Owner Mr. Adrian and his crew are friendly and professional...not to mention, the location was perfect. Since day one I noticed this was going to be a top notch business. OUTSTANDING!

charlene M. 
Rating:
5.0

Customer did not leave a comment.

Rebecca S. 
Rating:
5.0

Customer did not leave a comment.

Taran W. 
Rating:
5.0

All went well. Thanks!

Timothy H. 
Rating:
5.0

Great customer service

Robert D. 
Rating:
5.0

The customer service I received from this location was nothing short of amazing. The manager went above and beyond to help me and ensure that the process was smooth from start to finish.

Katrina F. 
Rating:
5.0

Ojay was exceptional with his service to us. He was accommodating to rent the truck to us earlier than the posted hours. Ojay was personable and willing to go up and beyond. Kudos and thanks for a job well done! Hooah!!

ERICK J. 
Rating:
2.0

The whole process after returning the truck. It should be eliminated all together because it's time consuming and dumb. Also if you don't do it why do u get to take another $20 just to do a process that we didn't ask to do

Ze'Jaur R. 
Rating:
5.0

Customer did not leave a comment.

devona S. 
Rating:
3.0

Customer did not leave a comment.

THOMAS R. 
Rating:
5.0

Customer did not leave a comment.

Khyrie M. 
Rating:
5.0

The gentleman where I picked up my U-Haul with so kind and polite to a young lady that had come in just before me. Something was messed up on the billing and he even took money out of his own pocket $29 in change worth something like that to make sure that she was happy. You don't see kindness like that these days anymore. Someone needs to give him a big pat on the back. I'm not very tech savvy but for the most part using the website and the customer service to locate a different truck for me and was courteous enough to add 40 miles on so I wouldn't go over was greatly appreciated. Coming from Lafayette Indiana I was very disappointed in the fact that there was a two-week waiting list to get a trailer hitch installed on my van. I still haven't gotten it I managed to do without

Rebecca S. 
Rating:
2.0

Customer did not leave a comment.

Sashawn M. 
Rating:
5.0

Everything at this location was great.

Michael S. 
Rating:
5.0

This location has excellent customer service. I enjoyed the total experience. They have a customer for life.

CHAR L. 
Rating:
5.0

Truck was very clean, facility opened earlier than everyone else, let me have truck earlier than pick-up time, staff was very friendly and they had me on the road very quickly. I wish all of the uhaul rentals were this easy and efficient.

Darren P. 
Rating:
5.0

Customer did not leave a comment.

SADDAM D. 
Rating:
1.0

The owner was late and very rude. When he arrived he proceeded to give every excuse in the book as to why he was late. He lied multiple times and overall was very unprofessional. This guy is a joke of a business man.

Stewart E. 
Rating:
5.0

Customer did not leave a comment.

Brennan W. 
Rating:
5.0

N/A

Anthony V. 
Rating:
5.0

Customer did not leave a comment.

Gregory H. 
Rating:
5.0

Customer did not leave a comment.

Ghita D. 
Rating:
5.0

Customer did not leave a comment.

latrina B. 
Rating:
5.0

Wow, I can only say that OJay gave a very quick and friendly service, very professional and the location is also perfect for quick Access. Another great idea is you can have your car washed at OJays while you leave your car and then just collect it excellently clean after dropping the u-haul. Thank you for a lovely expierence!

CAROLINE B. 
Rating:
5.0

owner was amiable and very pleasant .

Matthew M. 
No reviews have been submitted for this location.

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