Comentarios del cliente para Ogilvie Auto Parts

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ogilvie Auto Parts

Grado total:

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Amy W. en

Grado:

El cliente no dejó un comentario.

Ken R. en

Grado:

I reserved the auto transport through another dealer and when I came to pick it up, there were additional charges that I didn't want and was told that after the reservation was made nothing could be done. This is the second poor experience I've had with this dealer. I will rent from Uhaul again, but never with this dealer.

Erik K. en

Grado:

El cliente no dejó un comentario.

Jim B. en

Grado:

El cliente no dejó un comentario.

arthur G. en

Grado:

Your customers agents need more training on speaking with customers. The agent I got for the third call was terrible. She was rude, argued with me, and made a reservation for a dolley that was not at the location she sent us to. We then had to go to another location 1 hour and 20 minutes away. Terrible experience this time

Lindsey L. en

Grado:

The mobile option is still not working properly. It was not compatible with my phone, thankfully my husband was there so I could use his phone. When I tried to return it the website gave his phone different options than my phone, didn't allow him to verify the return on his mobile device, instead just gave instructions to drop the key.

Gary L. en

Grado:

Make the equipment available to the dealers to rent. Chad did all he could done with equipment that he had.

Gary L. en

Grado:

Chad had gone over and above with getting the trailer that I needed.

Terry H. en

Grado:

El cliente no dejó un comentario.

PAMELLA G. en

Grado:

The truck had cigarette butts on the floor and in the door handle. A tire was out of balance on the truck so the ride was awful.

tammy M. en

Grado:

El cliente no dejó un comentario.

kathryn O. en

Grado:

I put my reservation at Webster WI. This Milltown location was the closest truck available and I had to drive 80 miles round trip to pick up the truck. No cell phone reception in the building and poor reception outside. Took several times to upload driver's license photos. I was asked to take picture of truck at pick up so we were not charged for damages. I don't think this should be the customer's responsibility. Particularly without good cell service.

Karen H. en

Grado:

El cliente no dejó un comentario.

Barbara F. en

Grado:

You guys are awesome

Yvonne H. en

Grado:

No improvement needed.

Joshua R. en

Grado:

They were friendly, funny and good to explain my contract and terms.

Scott L. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

Ann S. en

Grado:

Nothing at this time. Very helpful crew.

Raymond R. en

Grado:

El cliente no dejó un comentario.

beverly L. en

Grado:

El cliente no dejó un comentario.

Dan J. en

Grado:

Nobody was present when I dropped the truck off. Just dropped the keys in the drop off box. Filled truck and swept everything before dropping it off.

Terence H. en

Grado:

El cliente no dejó un comentario.

Kelly K. en

Grado:

I had asked if I might see an extra charge on my bill and the man working was practically screaming his head off at me! He was very upset that I would question him and totally treated me with serious disrespect!!! It was a terrible experience and the cab of the U-Haul smelled like dirty livestock!!! I will NEVER be back to that place again, not even if you paid me!!!

EDWARD M. en

Grado:

Again direct and to the point. I was in and out.

Matthew S. en

Grado:

spotty phone reception hard to use app

Thomas R. en

Grado:

Need larger trucks but never available in milltown wi I see them setting at other unhaul locations for days and not being used why not locate them where needed

Paul M. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

Would prefer to have 26' truck available as I am a frequent renter other than that I am very satisfied with ogilvie's in milltown excellent service

JoAnne A. en

Grado:

El cliente no dejó un comentario.