Customer Reviews for Oconto Truck Center
(U-Haul Neighborhood Dealer)

123 reviews

150 N Katch Dr   Oconto, WI 54153

(920) 829-5099

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–11 am
  • Sun: 6 am–9 am

Services at this Location:

Contact Us

(920) 829-5099

150 N Katch Dr
Oconto, WI 54153

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–11 am
  • Sun: 6 am–9 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The price coming home was way too high.

JAKE BOEHMER 
Rating:
5.0

Customer did not leave a comment.

Don Beaudry 
Rating:
5.0

Customer did not leave a comment.

vicki denessen 
Rating:
5.0

Customer did not leave a comment.

Diann Weier 
Rating:
5.0

Great experience, quick transaction.

Dustin Ridings 
Rating:
5.0

Customer did not leave a comment.

Jonathon Lawrenz 
Rating:
4.0

Good customer service

Michele Swiatnicki 
Rating:
5.0

Customer did not leave a comment.

Bob Hunter 
Rating:
5.0

Very satisfied with customer service. Ryan was very courteous and knowledgeable

Jody DeMuth 
Rating:
5.0

The wiper motor was not hooked up properly so we had no wipers on the road and it cost us an entire travel day.

Jerry Gordon 
Rating:
5.0

Drop off was easy and the gentleman was kind

Charles Blecke 
Rating:
5.0

Professional

Maikel Casamayor 
Rating:
3.0

I had to call to get billing or checked in ???

Ron Blohowiak 
Rating:
5.0

Customer did not leave a comment.

David Bridenhagen 
Rating:
4.0

Uhaul scheduler got me a better drop-off location due to the original location not accepting drop-offs (lucky I called ahead of time). Your system needs to better communicate what locations accept what.

Eric Taylor 
Rating:
5.0

Helped with my trailer lights when they didn't work a well right away.

Andrew Congdon 
Rating:
5.0

Customer did not leave a comment.

Daisha Kilander 
Rating:
3.0

He was very friendly and knew what he was doing. The trailer was dirty and full of snow. It had just snowed out, not sure if that is why it was full of snow on the outside only.

Steven LeSage 
Rating:
5.0

Customer did not leave a comment.

jon lawrenz 
Rating:
5.0

Customer did not leave a comment.

Tiffany Peshek 
Rating:
5.0

Customer did not leave a comment.

Abigail Fifarek 
Rating:
5.0

The truck ran extremely well and the service was great. I will use this location again when I need a truck. Thanks

Thomas Hendricks 
Rating:
5.0

Nothing needed improvement

Kayla Spice 
Rating:
5.0

Customer did not leave a comment.

James Leindecker 
Rating:
5.0

Customer did not leave a comment.

Bob Presl 
Rating:
5.0

Customer did not leave a comment.

REBECCA MAGEE 
Rating:
1.0

Customer did not leave a comment.

Jessica Gilbert 
Rating:
1.0

I Had a pickup time of 1pm, called to confirm my reservation, gentleman told me the truck was not available and did not have an eta and would call me when he had it. I ended up going there around 2 to see what the deal was because I had people helping me move and was on a time crunch. He was not kind and told me that he didn’t have the truck and that he could not give me what was not available. Well, it turned out he leant out the uhaul that day to someone that was getting their truck worked on at his shop . Not only was I unable to grab the truck in town, I had to travel 20 miles down to oconto, and wait for my truck! Reservation was 1pm, I did not get in the truck until after 3pm. Not cool. What’s the point of a reservation at this place? This guy was not all that kind either... Total screwball. For the inconvenience, I don’t think I should have been charged full price for this truck. I’ve used UHaul in the past and never had complaints until this one. The pick up location situation was unexpected and annoying.

Shannon Hetzel 
Rating:
5.0

Improve web portal for uhaul licensee to allow faster check in/out. Website kept crashing on him or giving him errors which slowed the process down. What should have taken him less than 5 minutes, took 20 due to web portal issues. Overall gentleman at drop off was friendly and provided great customer service

Andrew Marzec 
Rating:
2.0

The Ford F650 was a pile of junk. Chugged and jumped around at any mph over 40. Felt like I needed a extra seat belt just for my chest and stomach. Awful moving truck. It was while it was empty or loaded.

Jammey Leisgang 
Rating:
5.0

Nothing. I explained what I needed the trailer for and Nick found exactly what I needed. Amazing service from start to finish.

Mark Anderson 
Rating:
5.0

Customer did not leave a comment.

Tina Kasper 
Rating:
5.0

We needed to rent a trailer to pick up some patio furnature, and the people at the Oconto U Haul were friendly and very helpul. They made the whole experience a good one, and I would rerecomend them to anyone. A++ experience

Charlie Terry 
Rating:
5.0

Customer did not leave a comment.

Bruce Cusack 
Rating:
5.0

Customer did not leave a comment.

Jim basich 
Rating:
4.0

Customer did not leave a comment.

Thomas Miller 
Rating:
1.0

The vehicle reserved was not available after reservation was made a month in advance. Had to drive an additional 40 minutes to pick up at another location for a smaller model than was reserved. Notified of change day before pick up. Never a sorry or apology for the inconvenience. Reserved moving blankets not available at pick up. Started with a 1/4 tank of gas. Would never refer anyone to use your services - a simple apology goes a long way. You have major logistical issues and mediocre customer service

Kylene Aftanas 
Rating:
5.0

Customer did not leave a comment.

Melanie Nelson 
Rating:
3.0

At least put gravel in the unimproved dirt parking lot!

Daniel Eichinger 
Rating:
5.0

Customer did not leave a comment.

KRISTI PRATER 
Rating:
5.0

Customer did not leave a comment.

KRISTI PRATER 
Rating:
4.0

Customer did not leave a comment.

Timothy Kroll 
Rating:
1.0

No signs for the door. Could hear people working inside but NO clear entrance. Was hard to figure out what we were supposed to do. Driveway area was pure mud and if we had been in a low profile car, we would have been stuck!

Jennifer binder 
Rating:
5.0

Find better fuel mileage vehicles

Patrick Hess 
Rating:
5.0

Customer did not leave a comment.

KRISTI PRATER 
Rating:
5.0

Customer did not leave a comment.

Heidi Schaible 
Rating:
5.0

nothing

Gene Loughrin 
Rating:
5.0

Customer did not leave a comment.

Susan Otto 
Rating:
5.0

Customer did not leave a comment.

RICHARD ANDERSON 
Rating:
5.0

Customer did not leave a comment.

JAYNE PETERSON 
Rating:
5.0

Customer did not leave a comment.

Steve Brubaker 
Rating:
5.0

Customer did not leave a comment.

James Taggart 
Rating:
5.0

Not a thing it was wonderful

Scott Jeske 
Rating:
5.0

Friendly customer service.

Lucy Walter 
Rating:
5.0

Everything was perfect. Thanks a lot!

Svetlana Markovic 
Rating:
4.0

Customer did not leave a comment.

Deborah Struck 
Rating:
5.0

Customer did not leave a comment.

Paso Yang 
Rating:
5.0

Uhaul changed our pick up location the night before. This was inconvenient as we had movers meeting us at the original location (Sobieski). Once reserved, Uhaul should not be allowed to change pick up location without asking customer first!

Lisa Barribeau 
Rating:
5.0

Facility was closed. Make a call to affirm that I dropped off the equipment. Owner was great at follow through to send email receipt to verify that I did.

MARK DAVENPORT 
Rating:
5.0

Customer did not leave a comment.

Matthew Cyrulik 
Rating:
5.0

Very helpful and no pressure to by things I did not want

randy stewart 
Rating:
4.0

Pickup app is really clunky. I booked in advance I don't understand why I had to get verified when you have my social drivers license number and card details

Thomas Sobush 
Rating:
5.0

Had to go to this location instead of the one that I had oringally made a reservation at due to them.not having the truck size I had a confirmed reservation for. Didn't get the reservation guarantee uhaul claims. Representative told me I had to go to a location that would have added 15-20 extra miles or cancel the reservation. Thankfully this location had the size but the Representative didn't offer this location at all, I had to find it myself and make another reservation.

Gregory Kamm 
Rating:
5.0

Customer did not leave a comment.

Tavia Kotchon 
Rating:
4.0

Leave instructions for what to do if the app fails and have you to do contact less drop off.

Kyle Larkin 
Rating:
5.0

Customer did not leave a comment.

henry kopke 
Rating:
4.0

Truck interior was dirty, otherwise everything was easy

John Marosek 
Rating:
5.0

Lots of different trucks, well maintained property.

Garrett Bender 
Rating:
5.0

Nick was super helpful all the way through the rental process

Norman Schroder 
Rating:
5.0

Customer did not leave a comment.

Tammie McCarthy 
Rating:
5.0

Customer did not leave a comment.

David Porter 
Rating:
4.0

Customer did not leave a comment.

Oconto County Sheriff Department 
Rating:
5.0

Customer did not leave a comment.

GLENN DALTON 
Rating:
5.0

Customer did not leave a comment.

STEPHEN KORNITA 
Rating:
5.0

Customer did not leave a comment.

Steve Kornita 
Rating:
5.0

N/A

Angel Monfort 
Rating:
5.0

They were professional and honest!

Bob Disch 
Rating:
5.0

Customer did not leave a comment.

kim gingras 
Rating:
5.0

Clean and easy place to drop off

enrrique COVARRUVIA 
Rating:
4.0

Dropping off the trailer is a bit of a bear through the phone app. You need to simplify it a bit. Give experienced people an option for fast drop( without all the instructions).

DANIEL KAPP 
Rating:
5.0

Customer did not leave a comment.

Eugene Beaumia 
Rating:
5.0

Fast, friendly service!

Nick Badendick 
Rating:
2.0

No receipt of amount paid, not clear on what i paid - rather then him solving the problems, he pushed it of onto me to solve his account problems. Not professional

Mark Herrs 
Rating:
5.0

Customer did not leave a comment.

Jason Isaacson 
Rating:
5.0

Customer did not leave a comment.

Sonja Wood 
Rating:
1.0

No one was available at this site. The doors to the building were open but no one was there. I was told people would be at site for drop off. I used this site only because I was to receive price reduction. I haven’t seen my price reduction yet.

Paul Sartorelli 
Rating:
2.0

App was busted could not dispute that there was fender damage before pick up or the miles was slightly off. Store wasn't open during their posted hours so couldn't ask for help. And I sat on hold with customer support for an hour til I gave up for I was loosing daylight and my schedule time.

jesse vallie 
Rating:
5.0

Customer did not leave a comment.

William Fischer 
Rating:
4.0

Had to drive from Green Bay for the trailer and then back

Susan Kiehn 
Rating:
5.0

Customer did not leave a comment.

Paul Kayser 
Rating:
5.0

Very helpful when it came to hooking trailer to truck. owner loaned us an adapter for trailer and also located and replaced a blown fuse on truck at no charge. My highest praise for this place. Thank you in every way possible. All my friends and relatives know this story. BIG BIG Thanks!!!

Randall Porter 
Rating:
3.0

Customer did not leave a comment.

JAMES KOZLOWSKI 
Rating:
4.0

Customer did not leave a comment.

Jon Knuth 
Rating:
5.0

Customer did not leave a comment.

JAKE BOEHMER 
Rating:
5.0

Customer did not leave a comment.

Michael Haus 
Rating:
5.0

Customer did not leave a comment.

Dirk Lazenby 
Rating:
5.0

Great service as always

Michael Haus 
Rating:
5.0

Customer did not leave a comment.

Dale Hudaj 
Rating:
5.0

Customer did not leave a comment.

Barbara Marchant 
Rating:
5.0

Customer did not leave a comment.

Barbara Marchant 
No reviews have been submitted for this location.

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