Customer Reviews for Oconomowoc Auto Sales
(U-Haul Neighborhood Dealer)

4,338 reviews

1381 W Wisconsin Ave   Oconomowoc, WI 53066
(Just east of Marks Rd, Just west of Shorehaven)

(262) 567-3184

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 7 am–4 pm
  • Sun: 7 am–12 pm
Special Operating Hours
  • 6/26/2024: 11:30 am - 5:00 pm

Services at this Location:

Contact Us

(262) 567-3184

1381 W Wisconsin Ave
Oconomowoc, WI 53066
(Just east of Marks Rd, Just west of Shorehaven)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 7 am–4 pm
  • Sun: 7 am–12 pm
Special Operating Hours
  • 6/26/2024: 11:30 am - 5:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Joseph R 
Rating:
3.0

It was fine.thank you.

Steven F 
Rating:
5.0

Customer did not leave a comment.

SERGIO V 
Rating:
5.0

I have rented from this location before and the owner is always extremely professional and helpful!

Barbara F 
Rating:
5.0

Fix your app. Where the signal is weak you cannot checkout

Michael S 
Rating:
5.0

Amazing customer service. Love using this location.

Jeff Z 
Rating:
5.0

Great and fast attention.!!

Joshua K 
Rating:
3.0

The app is horrible

Michael O 
Rating:
5.0

Customer did not leave a comment.

Anchal S 
Rating:
4.0

Customer did not leave a comment.

paul g 
Rating:
5.0

Drinks!!!! Just kidding. I'll be using you again. Thanks!

PAUL B 
Rating:
5.0

Always a great experience here

TODD O 
Rating:
5.0

Customer did not leave a comment.

Robert L 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Scott S 
Rating:
5.0

Customer did not leave a comment.

Isabelle R 
Rating:
2.0

Very rude owner

Sean R 
Rating:
5.0

Will always rent from Dean, as his equipment is in great shape, his business is well organized, and he's friendly. Great small-town business and businessman.

Greg J 
Rating:
5.0

Customer did not leave a comment.

Steven D 
Rating:
2.0

Your 24/7 pickup/dropoff app is f***ing useless. I spent 30 minutes in 75 degree weather entering all the information that was already established weeks before the reservation. My phone had plenty of signal, but kept rejecting all the photos. Then during dropoff, I wasted 45 minutes in the blistering sun trying to do the exact same thing. Kept rejecting photos, wanted to go through 15 pages of questions. DON'T KEEP THE RESERVATION UNLESS THE BUSINESS OWNER IS PRESENT.

Ethan W 
Rating:
5.0

Delano is always helpful and a pleasure to work with.

Stephen S 
Rating:
5.0

Dean is always organized and has equipment ready! I have rented many times from this location & have always been treated great & recommend for anyone looking to rent equipment

Brian l 
Rating:
5.0

Great service and prompt response. Thanks

Chris P 
Rating:
5.0

Great experience but too much "legal" documentation to read. Nobody can really read all this stuff.

William M 
Rating:
5.0

The equipment was great and Dino met me earlier than his normal opening time.

Harold B 
Rating:
5.0

Customer did not leave a comment.

JUDY L 
Rating:
3.0

The truck had the engine light on and it wasn’t checked before handing over

sugunakar c 
Rating:
5.0

Very quick and easy. Dean was very helpful in getting me hooked up and on the road.

troy j 
Rating:
5.0

Customer did not leave a comment.

Steve D 
Rating:
5.0

The representative was very professional. I would definately go back again if needed.

Krystine B 
Rating:
5.0

NO SERVICE location on my phone. Very difficult to use the app and upload pictures! Perhaps offer WiFi to clients that they can connect to if returning vehicle or trailer after hours!!!

RACHEL M 
Rating:
5.0

But I would not recommend the online check in. I would check in in person.

Kurt S 
Rating:
4.0

I was supposed to pick up the truck using the online process but it did not work. I tried twice to complete it but it would not complete. This process did not work and thankfully the owner of the location took care of me even though it sounded like he wasn't supposed to since it was supposed to be done online. Your process really needs to be fixed, it's terrible. There is nothing wrong with the location, the owner went over and above to make sure I was taken care of.

Kevin K 
Rating:
5.0

Trying to return the vehicle on the app was a hassle. Kept resetting. Took approximately 20 minutes to get all the way through it.

Jon L 
Rating:
5.0

Customer did not leave a comment.

Nick R 
Rating:
4.0

Customer did not leave a comment.

Theron B 
Rating:
5.0

Customer did not leave a comment.

Tammy S 
Rating:
5.0

The gentleman at this location is Great!! I think his name is Dean. Very helpful

JON B 
Rating:
5.0

I would highly recommend! The whole process was easy & convenient!

Mark o 
Rating:
4.0

Customer did not leave a comment.

DAVID S 
Rating:
2.0

Instead of just dropping of the trailer off in front and leaving like I should of after a 30 hour trip the employee directed me to bring the trailer to the back of his location and remove completely myself and back it up in a spot way behind the store where there junked cars and other shit.

Sean L 
Rating:
5.0

Customer did not leave a comment.

STEVE G 
Rating:
5.0

Great as always.

JOHN B 
Rating:
5.0

Customer did not leave a comment.

BILL R 
Rating:
5.0

Customer did not leave a comment.

Ronald F 
Rating:
5.0

We have rented fron OAS multiple times. Always had the equipment we reserved. Deano is great to work with.

Nathan S 
Rating:
5.0

Customer did not leave a comment.

Amy F 
Rating:
2.0

The app is so frustrating to use! Had to take several pictures that failed to load & had to start over several times.

Nick R 
Rating:
5.0

Dean was super helpful and friendly. Was a pleasure doing business with him. 26 ft truck worked well with no issues.

Kirk B 
Rating:
3.0

Parking lot is a gravel dirt lot with many potholes that were full of mud and water due to recent rail.

Ron C 
Rating:
5.0

Truck is filled with fuel

WILLIAM H 
Rating:
5.0

Fantastic service, Thanks Deano!

bryon a 
Rating:
5.0

Great place to rent a U-Haul

Joseph R 
Rating:
5.0

Nothing wonderful experience very friendly kind and supportive and patient

GYLES B 
Rating:
5.0

Very nice owner

STEPHANIE S 
Rating:
4.0

You don't have much control over it, but the cell coverage near the facility is pretty poor. This means image uploads take forever, slowing down the checkout/checkin process.

Michael S 
Rating:
4.0

Customer did not leave a comment.

Salvatore Z 
Rating:
5.0

The mobile check in/out was very convenient!

Brenda E 
Rating:
5.0

The u haul app needs to make it easier to return. Start with a simple button that says start your return here. Holy shit was that frustrating.

STEVEN S 
Rating:
5.0

Deano is great as always, and it is no surprise that OAS is one of the largest private U-Haul dealers around. AT 3147 worked good, however I would say passenger side ratchet at the front wheel probably needs to be replaced as its getting worn out. (it is obvious that driver's side was recently replaced.) Of course, I will be back to rent from U-Haul and OAS again.

Andrew P 
Rating:
5.0

Nothing. The location was close to me and the gentleman working there was extremely helpful and knowledgeable. Will definitely be back. Matt.

Matt L 
Rating:
5.0

Customer did not leave a comment.

Matt B 
Rating:
5.0

Customer did not leave a comment.

Courtney A 
Rating:
5.0

Customer did not leave a comment.

Mike D 
Rating:
5.0

Customer did not leave a comment.

RUSSELL S 
Rating:
2.0

Fuel level was below 3/4 and I rented from that facility because people were on staff to assist but that day they closed for a funeral.

Scott E 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Nothing.

Richard R 
Rating:
5.0

Customer did not leave a comment.

Tom F 
Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
3.0

Customer did not leave a comment.

tom d 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

The owner was very friendly and helpful. I was in and out in about 10 minutes. Would definitely rent from here again!

Steve A 
Rating:
5.0

Customer did not leave a comment.

ENGINE P 
Rating:
5.0

Easy pick up/drop off!

Jeffrey S 
Rating:
4.0

Poor connectivity to perform app sign up to rent. Slow website.

Denise L 
Rating:
4.0

Customer did not leave a comment.

Daniel A 
Rating:
5.0

Customer did not leave a comment.

GERARD O 
Rating:
5.0

The owner Dean, is a very nice Gentleman. He was paitent with me while I was trying to rent the trailer under family duress. He took very good care us. I would totally recommend his Business to anyone in need of rental equipment.

FRANK A 
Rating:
5.0

Great service, the staff helped connect the trailer to the car.

Rick Z 
Rating:
5.0

This office is clean, organized and highly professional. They are prepared and timely.

Gary E 
Rating:
4.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

Customer did not leave a comment.

Troy E 
Rating:
4.0

The having to do everything on my phone was a problem. I was glad there was someone else with me who had a phone that would accommodate your "no paperwork, no manual" process. What do people do that can't or do not want apps on their phones???

Mary M 
Rating:
5.0

Customer did not leave a comment.

JOVANNY B 
Rating:
5.0

Customer did not leave a comment.

Brad F 
Rating:
5.0

Deano runs a smooth operation. Highly recommend !!!

Dennis B 
Rating:
5.0

Customer did not leave a comment.

Kenneth P 
Rating:
4.0

Busy location with a full line of equipment. Helpful operator who assisted in the required phone apt needed to rent. Everything is paper less.

rick t 
Rating:
3.0

Customer did not leave a comment.

John C 
Rating:
5.0

Customer did not leave a comment.

Cari T 
Rating:
5.0

Always an easy rental. Courteous friendly and fast.

CRAIG T 
Rating:
4.0

Customer did not leave a comment.

Scott M 
Rating:
5.0

Dean is amazing. Not only great service, but great council as well. Don’t underestimate the wisdom and understanding of this gem of a human being.

JEFF B 
Rating:
5.0

Customer did not leave a comment.

Peter D 
Rating:
5.0

Customer did not leave a comment.

Richard P 
Rating:
3.0

Customer did not leave a comment.

Alek S 
Rating:
5.0

Great thanks

SCOTT W 
Rating:
4.0

Customer did not leave a comment.

Marc R 
Rating:
5.0

Customer did not leave a comment.

Harold B 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top