JAMES S.
El cliente no dejó un comentario.
Comentarios de los clientes para Oconomowoc Auto Sales
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de Oconomowoc Auto Sales
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Elizabeth H.
We always choose this location because he is courteous and professional
Sabrina S.
When calling the number on the door because business was closed, got to talk to a owner that was pretty rude. Not all of us have used the 24/7 feature U-Haul has. The only saving grace is that U-Haul has exceptional customer support.
DALE L.
Everything was quick and ready to go. Even averaged 7.2mpg with a 26ft truck with a V10 going 277 miles.
Luke R.
Dean really helped out. Great location
LINDA G.
Have rented here also. Great service and very helpful. Would use them also.Very nice man Dino.Thank you..
Jeffrey R.
Super helpful and flexible. Thank you!
Michele D.
i have used this location multiple times Service has always been great, friendly and efficient.
Johann P.
This guy does a great job. Been renting from here for over 20 years. sharp, fast and equipment is well maintained
Paul B.
It's always a pleasure doing business with this specific location. Friendly staff. Always helpful. Fast service as well.
Alicia D.
Great service and very friendly!
CHERYL B.
Dean from this location was extremely Helpful. I called him several times in one day and every time he was coming up with new ideas to help us out with our unusual situation. thing went extremely smooth thanks to him. Thank you Dean
Daniellee K.
Not masked during the pandemic. Very poor customer service.
Brandon S.
Don't be a prick and unwilling to do your job
Paul Y.
The location and people working there were great. However, we had a terrible experience with the U-haul Mobile pick up and return. It took 30 minutes to get approved to get our truck, while others who did in-person pick up were in and out in minutes.
Brian H.
Dean was excellent to work with helpful and friendly
Frank S.
Checking online doesn't seem to work properly. When They asked for a picture of your drivers license and I hit choose file it goes to a black screen does not work. It was much easier before when I went to rent a truck for a day, the representative will just take her drivers license and plug it in to the reservation. Now it's on the customer.What a pain in the ass. On the other hand this location it's conveniently located in the city of Oconomowoc. Owner is very nice And is very accommodating.
MIKE M.
If you truly want us to help save trees by giving a donation, fix the glitch in your program that makes it so difficult for the salesperson to process causing a delay in renting the vehicle. The salesperson was great and very helpful but I could tell that he was getting frustrated with it also. My friend and I rented a van the previous week and luckily got it the day before. The APP took him nearly 1.5 hours on-site to get to work so we could simply rent the vehicle. This is why I chose not to try to use the APP for my rental. I cannot be the first person pointing this out to your company. Your organization is too big and well-known to allow average programming to negatively impact your brand. My friend is a computer programmer and the APP gave him this much trouble. Think what that says for us less computer and APP savvy Customers.
Alan R.
Oconomowoc Auto Sales was great to work with, Answered all my questions on the front side and was extremely helpful when we picked up the truck A++++
DONALD D.
Very professional and easy to work with I would highly recommend working with Oconomowoc Auto Sales for your moving needs thanks
JOEL N.
Deano was super helpful. Great location.
KARIN K.
Absolutely incredible experience renting from this location!!!!! The owner of this location (Dean) was so great to work with us and helped us get through a VERY stressful move in rapid time. If we ever need to rent a truck again, there is NO question that we would return.
Aaron S.
No problems rented directly from location did not have to deal with UHaul directly
Dina J.
Great service, equipment always in good condition. Owner very helpful.
Terrance B.
Prompt service and easy to use location!
Paul M.
Excellent service - hooked up the trailer and ensured all lights were working. Seamless process - was in and out in 15 mins. Highly recommended.
John P.
You switched my reservation from an enclosed trailer to an open trailer late in the reservation process. The switch was not obvious. The proprietor said it was the second one that week. You should make the "alternate selection" more obvious. I could have gone to another location and gotten what I wanted. Not his fault, yours. He was helpful, but I had to go to a larger enclosed trailer which I did not really want.
Joseph G.
Rented many times from Dean wouldn't go anywhere else
JOHN P.
Different family members have rented from here and all of us have had great experience and this one was no different. Thanks for the great service!! John
Phyllis M.
Service was quick and friendly. Equipment was top notch.
ADAM A.
Go back in time and cease to exist
Steven M.
Owner was awesome and help me, a first timer using a trailer, a lot.
Karen G.
Excellent, efficient, professional service
Stanley B.
The U-haul computer system was extremely slow for the location; it took 20 minutes just to complete the transaction. I understand that is a recurring problem.
George J.
Returning the truck was easy.
TROY N.
We phoned this location direct and had our rental order in and verified immediately. No muss and no fuss of scrolling thru web page after web page ... Just a quick chat with a friendly smile and we were all set to go !
TROY N.
Phone direct , don't waste your time online, just call and let them know what it is you need. This location gives FAST knowledgeable service with a smile.every time.
TROY N.
Book directly and get the very best service . Friendly and fast check out. WAY FASTER than online check out.
Christine P.
Fantastic customer service, Gentlemen was very friendly and inviting, very helpful and went out of his way to explain the questions I had so I didn't have to call Uhaul directly.
Thomas G.
Everything was good
Andrew C.
I was charged 25 bucks for cleaning. I used rugs on the floor during my move and the interior of the cab was left in the same condition i found it. I feel this is an unfair charge and i will not be using this location again because of it.
JEFFREY T.
It was the best and most efficient rental experience I have ever had. Hassle free with quality service and equipment.
KIM R.
Move equipment to a location closer to the customer instead of making the customer drive to the equipment.
TROY N.
A TRUE ONE STOP SHOP ! The sales guy was very friendly and knowledgeable. He had us in and out of there in minutes ! We got all of our packing supplies from here too... AND he installs trailer hitches !
CHRISTOPHER F.
I was a little confused about the pricing. I thought the website said something different than what was posted at the rental location.
PAUL W.
Always a pleasurer working with Dean. Friendly, knowledgeable, expeditious service.
Toya R.
This was our first time reserving a vehicle online. Very easy process and the in-person customer service was amazing!
LAWRENCE S.
Got all we expected, on time, under budget! Great service.
JENNIFER P.
No improvement needed. Great customer service
John M.
the Best customer service
Timothy M.
I wanted to pick up a trailer on the morning of the 20th to drop off at the loading spot in Waukesha so I went to the Waukesha location 13 days before to order. They called me on my way to work on the 18th saying I had to pick up the trailer in Wilwauke. That was unacceptable so I stopped by this location on the way to work on the 19th and found out he had 2 trailers available.
Jerry W.
Everything was perfect
CLYDE C.
Very friendly and helpful as always.
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