Comentarios del cliente para Oceanside Storage Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Oceanside Storage Inc

Grado total:

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Todd L. en

Grado:

El cliente no dejó un comentario.

Ryan M. en

Grado:

Don’t need mile long chains on the trailers, employee was doubling them back, unfortunately I don’t drive a uhaul truck so when pulling the extra long chains thru usually you would take care not to drag the chains across an $80,000 vehicles bumper scratching it. Luckily no one came rushing out on the return and I was able to pull the chains thru nicely and wasn’t even close to my bumper, and got it all undone.

Gary M. en

Grado:

They charged me too much for insurance and did not change it back and wanted to rent the trailer for a day 24 hrs and they where going to charge me for two days. Said it was only good for six hours and had to have it back.

Maxine M. en

Grado:

If you treat everyone like I was treated you do not need to improve!

Haydn H. en

Grado:

Excellent facilities

Victor J. en

Grado:

... same as other comments

Robert B. en

Grado:

El cliente no dejó un comentario.

Courtney M. en

Grado:

Staff are personable and competent! This dealer ensured my trailer was ready for pickup, in good condition. He asked me about the equipment condition upon return. The location is well laid out making the customer experience first rate. I highly recommend it.

Matthew M. en

Grado:

El cliente no dejó un comentario.

Barry C. en

Grado:

I would recommend always a full tank of gas upon pickup and return of a vehicle. Much simpler than guessing how much is required to bring it back to where it might have been!?

Keith B. en

Grado:

VERY nice location, very friendly staff. NOTE: the address of this location online doesn't accurately reflect the actual physical location so call before and get directions. Don't rely on Google / iphone maps. Re. Gas.... take a picture of your gas gauge to prove it's at the required level. They were going to charge me 28 dollars for gas whereas my picture of the gas gauge proved it was where it should be upon return. I would highly recommend this location. :0)

Richard M. en

Grado:

El cliente no dejó un comentario.

Gordy H. en

Grado:

El cliente no dejó un comentario.

Lynda S. en

Grado:

Vaccuum before rerenting in cab. Pick eighther klm or miles when advertizing rental rate. Step ups for limited mobility persons that must drive. Ask about seating for helpers. Ask about dollies or wraping covers for large breakables.

Ulrich N. en

Grado:

I do not have any negative comments about the staff or equipment at this location. HOWEVER U-Haul's requirements and process to check out and in a vehicle are ridiculous! 3rd party verification of the renter, suggestion to use smart phone to process vehicle return and agent's inability to access data previously entered during reservation process make for a very frustrating and cumbersome rental. System is NOT user friendly. This review is oriented toward the location or agent. It should also assess U-Haul as a company.

Pavel N. en

Grado:

El cliente no dejó un comentario.

Clive G. en

Grado:

As always the best service, The staff at this location make it a pleasant experience. Perfect vehicle and the price is right.

Keith M. en

Grado:

We didn’t know that BC Ferries required us to have a “commercial “ reservation. They would not honour our reservation even though we had reserved for the correct height and length.

Richard S. en

Grado:

Very friendly and prompt!

Inderjeet S. en

Grado:

Very nice people!!!

Robert R. en

Grado:

Not much !

Courtney M. en

Grado:

The girl on the counter was knowledgeable, courteous and personable. The premises were clean and bright. All in all a great experience!

Paul B. en

Grado:

Good service level

David P. en

Grado:

Beautiful facility friendly service.

Barbara M. en

Grado:

Not their fault .. but assumed we had a free month of storage. When renting U-Haul this policy needs to be explained MUCH BETTER. Ended up paying $160.00 plus for a month. Paper work for that was insane and took 45 minutes. Then you have to pay for the locks which are useless in a month.

barry C. en

Grado:

El cliente no dejó un comentario.

Mark C. en

Grado:

El cliente no dejó un comentario.

tracy D. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

Dropped off at this location multiple times. Always a pleasure.

Ian M. en

Grado:

I waited 20 minutes in-line to make a reservation. When I went to pick up trailer, the 'manager' said my car could not tow 12 ft. trailer. I told him I tow an 18 ft. holiday trailer. He said he would not rent me the trailer. I had to be firm with him, and he rented the trailer. After I unloaded the wood I had hauled, I noticed the trailer lic. plate was a 2018 Nfld. plate I told the manager about the plate, and he said someone forgot to put on a new ins. sticker????

Terra L. en

Grado:

I am actually quite angry. The gentleman was very very very rude at the desk and on the phone. I wanted to extend my truck as we werent done and he basically called me stupid and said he had others waiting for it. I drove by that location 4 times throughout the day and saw the truck I had to return with a big rent me sign in the window. It is still there today. I am very upset with the service by him there.

Robyn C. en

Grado:

El cliente no dejó un comentario.