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MICHAEL L
Customer Reviews for Ocean Auto Tech
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Ocean Auto Tech employees are kind, expeditious, and helpful. I would recommend them to anyone who needs a U-Haul!
Melissa SSo convenient! Very friendly and so easy to work with. Would definitely use this location again.
DAWN BAbsolutely nothing it was a great experience even the gentleman that serviced me to have it. All ready was a pleasure to deal with.
JOSEPH GMy only comment is regarding topping off the gas tank. The contract noted the tank as full, so I filled it upon returning the van. But after having driven only 20 miles, it took 6 gallons ($19.00) to top it off.
ROBERT MEasy drop off
Silvio MThe attendant was very prompt, and courteous as well as helpful, and got me on my way quickly
RODNEY GNothing those guys are fantastic
ROBERT RThe app was horrible to use I would never use the service again.
Ryan SEverything was great thanks
GIOVANNI ZEverything worked out great. Trailer was clean. No problems at all
ROBERT NSmooth transaction
REYNALDO OThis was not my first location choice - it was moved from Manasquan to Brick the day before, which was further for me to pick it up and return. That said, the miles costs were reduced and the truck was afforable.
KELLY DVery pleasant experience.
RONALD WNothing everything was excellent. Customer Service rep was extremely helpful.
PAUL HAwesome service!
ALLON SThe return procedure was a bit tedious but al in all a very good experience
John SNothing. I do like the fact that we cant take pix when we 1st get the truck . noticed a dented corner and one side scratch on side of truck.
BRIAN OFast check in. The equipment was in good shape and clean. Fast hassle free check out.
DERREN FGreat customer Service, I have rented many trucks This is the easiest and Best service
THOMAS FEverything was wonderful ! I have used this location several times now, the staff is wonderful, the trucks are clean, and I have recommend to several friends already and they did used the Vans and Trucks. I will go back in the future. *****
ROSANNA ZNada
JOSEPH DThe app and online check out procedure was horrible. It took me over an hour to complete process. After 3 phones to your customer service I was finally able to get the keys to my truck. Deidre was excellent on the phone.
Kenneth CVery fast and friendly.
Edward SNothing, excellent experience
John MReceived clean nice van in a moment's time ...last minute....got great gas mileage....hassle free ...thanks
Todd zTruck is super old. A lot of noise when driving.
Ivan HThe U-Haul app was completely ineffective. I spent 10 minutes filling out the contract but had to do it again manually with the manager
Matthew SIn similar fashion to my pick up location, I "requested" a drop off that was minutes from my home. I was told, however, that the location wasn't showing up on "the list" and was forced to drop off at a location in the next town over. All of this added significant mileage, which I then had to pay for, but I quickly realized this is likely what Uhaul does to offset the lower initial price customers are quoted. Again, I won't be using Uhaul again.
Robert CJust keep up the good work 💪
George KVery friendly and on point !
Jorge TFast, easy and convenient with fair pricing.
JOHN SYOU SHOULD NOT RENT OUT TRAILER WITH NO TRAILER JACK STAND. IT IS MUCH TOO HEAVY TO LIFT THE TONGUE WHEN THE TRAILER IS LOADED. I PURCHASED A JACK STAND AND INSTALLED IT ONLY TO BE TOLD I WOULD NOT BE RE-IMBURSED
JIM HGreat experience, great people. Hands down the best U-Haul experience ever
Nicholas LNothing seamless transaction great equipment.
Joseph Dthing we're great no issues
Ryan BStaff was professional and on spot to address my needs I will be a repeat customer in the future
Andrew MThe gentleman there who assisted us in renting the UHaul was very pleasant and helpful.
raymond cThe mobile check in, is a pain in the butt. Not ideal, I would recommend going to a location with a person behind a counter to help check in and check out.
James HSame location same personal same GREAT service
Tom BAlways friendly and efficient at this location Business the way it should be !!!
Matthew GPeople very helpful and courteous. welcomes me when picking up and returning the trailer.
GREGORY SI have used u haul before, for the past five or six moves around the tri state area, as we relocate often for work - sadly I think this will be my last time. Our rental location was moved to another location much farther away and when we arrived at 11am to pickup our truck, no one was there - we called multiple times and were told "it's 11:01 so we're closed." This was never communicated to us, and should have been after we were moved to a new location. We then sat outside in the cold for an hour trying to figure out the mobile check in system. Which was not working - as the area had poor service. Overall, one of the worst experiences I've had
Brendan CThe rental went perfectly. The only thing I want to note is I wish the U-Haul was given to me with a full tank of gas and not a half tank. It is hard to put exactly a half tank of gas back into a vehicle. Also, my receipt states that I returned the vehicle at 8pm. This is untrue- I returned the vehicle at 6pm. I did not notice a difference in price so I will not be contacting in regards to this matter.
Lauren GBottle of piss left in the vehicle when I got it. Clean your trucks!
Robert DNothing couldnt be better
ANTHONY SOutstanding service by the staff. Would highly recommend.
Robert WMe cobraron una cantidad adicional más de lo que se había acordado en el contrato inicial
Fabian AWasnt explicitly told on sign up that i would have to return the truck back to the main location. I wasted a lot of money on mileage. I thought I would be able to pick up and drop at another u-haul location. Next time Im going with Penske
David CI have no idea about what truck looks like but helping with that might be great. I had a great moving and truck was smooth.
oladimeji s