Customer Reviews for Ocean Auto Tech
(U-Haul Neighborhood Dealer)

343 reviews

175 Brick Blvd   Brick, NJ 08723

(732) 477-1121

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed

Services at this Location:

Contact Us

(732) 477-1121

175 Brick Blvd
Brick, NJ 08723

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Martha G 
Rating:
5.0

The U-Haul app was completely ineffective. I spent 10 minutes filling out the contract but had to do it again manually with the manager

Matthew S 
Rating:
3.0

In similar fashion to my pick up location, I "requested" a drop off that was minutes from my home. I was told, however, that the location wasn't showing up on "the list" and was forced to drop off at a location in the next town over. All of this added significant mileage, which I then had to pay for, but I quickly realized this is likely what Uhaul does to offset the lower initial price customers are quoted. Again, I won't be using Uhaul again.

Robert C 
Rating:
5.0

Customer did not leave a comment.

Karen N 
Rating:
5.0

Customer did not leave a comment.

RAUL A 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S 
Rating:
5.0

Customer did not leave a comment.

GIUSEPPE M 
Rating:
5.0

Customer did not leave a comment.

JILL M 
Rating:
5.0

Just keep up the good work 💪

George K 
Rating:
5.0

Very friendly and on point !

Jorge T 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
4.0

Fast, easy and convenient with fair pricing.

JOHN S 
Rating:
2.0

YOU SHOULD NOT RENT OUT TRAILER WITH NO TRAILER JACK STAND. IT IS MUCH TOO HEAVY TO LIFT THE TONGUE WHEN THE TRAILER IS LOADED. I PURCHASED A JACK STAND AND INSTALLED IT ONLY TO BE TOLD I WOULD NOT BE RE-IMBURSED

JIM H 
Rating:
5.0

Great experience, great people. Hands down the best U-Haul experience ever

Nicholas L 
Rating:
5.0

Customer did not leave a comment.

KAREN D 
Rating:
5.0

Customer did not leave a comment.

Jim B 
Rating:
5.0

Nothing seamless transaction great equipment.

Joseph D 
Rating:
4.0

thing we're great no issues

Ryan B 
Rating:
5.0

Staff was professional and on spot to address my needs I will be a repeat customer in the future

Andrew M 
Rating:
5.0

Customer did not leave a comment.

Steven M 
Rating:
5.0

Customer did not leave a comment.

mary p 
Rating:
4.0

The gentleman there who assisted us in renting the UHaul was very pleasant and helpful.

raymond c 
Rating:
3.0

The mobile check in, is a pain in the butt. Not ideal, I would recommend going to a location with a person behind a counter to help check in and check out.

James H 
Rating:
5.0

Same location same personal same GREAT service

Tom B 
Rating:
5.0

Customer did not leave a comment.

JILL C 
Rating:
5.0

Always friendly and efficient at this location Business the way it should be !!!

Matthew G 
Rating:
3.0

Customer did not leave a comment.

Christopher M 
Rating:
5.0

People very helpful and courteous. welcomes me when picking up and returning the trailer.

GREGORY S 
Rating:
5.0

Customer did not leave a comment.

DONNA R 
Rating:
4.0

Customer did not leave a comment.

Giles A 
Rating:
1.0

I have used u haul before, for the past five or six moves around the tri state area, as we relocate often for work - sadly I think this will be my last time. Our rental location was moved to another location much farther away and when we arrived at 11am to pickup our truck, no one was there - we called multiple times and were told “it’s 11:01 so we’re closed.” This was never communicated to us, and should have been after we were moved to a new location. We then sat outside in the cold for an hour trying to figure out the mobile check in system. Which was not working - as the area had poor service. Overall, one of the worst experiences I’ve had

Brendan C 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
3.0

The rental went perfectly. The only thing I want to note is I wish the U-Haul was given to me with a full tank of gas and not a half tank. It is hard to put exactly a half tank of gas back into a vehicle. Also, my receipt states that I returned the vehicle at 8pm. This is untrue- I returned the vehicle at 6pm. I did not notice a difference in price so I will not be contacting in regards to this matter.

Lauren G 
Rating:
4.0

Bottle of piss left in the vehicle when I got it. Clean your trucks!

Robert D 
Rating:
5.0

Nothing couldnt be better

ANTHONY S 
Rating:
5.0

Customer did not leave a comment.

Adina L 
Rating:
5.0

Outstanding service by the staff. Would highly recommend.

Robert W 
Rating:
1.0

Me cobraron una cantidad adicional más de lo que se había acordado en el contrato inicial

Fabian A 
Rating:
2.0

Wasnt explicitly told on sign up that i would have to return the truck back to the main location. I wasted a lot of money on mileage. I thought I would be able to pick up and drop at another u-haul location. Next time Im going with Penske

David C 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
5.0

I have no idea about what truck looks like but helping with that might be great. I had a great moving and truck was smooth.

oladimeji s 
Rating:
5.0

Truck was getting old but it did the job

Robert R 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

I do not see any changes necessary, for anyone in need of fast and reliable services there are no questions UHAUL is the best in this business.

EVERTON S 
Rating:
2.0

When I used the app at location, it couldn't find me. Took 45 minutes to pickup the truck, when it should have taken 7 minutes. It kept telling me I was not at the right location, but I was.

Mary M 
Rating:
5.0

Customer did not leave a comment.

matthew g 
Rating:
3.0

Very difficult to use app and check out and in the vehicle. Never really tells you what to do with the key when done. Good thing I remembered the code to open the lock box back open to put the key in. Shady guy working at the BP gas station where truck was kept telling me to give him the key, that wasn’t going to happen. It’s been almost a week and I still haven’t received a bill by email. Would like one.

Rich M 
Rating:
5.0

Customer did not leave a comment.

NICOLE M 
Rating:
3.0

Customer did not leave a comment.

Stacey P 
Rating:
5.0

Since i rent every year, It's the first time that I used this location. It was convenient and efficient. A good experience. I'll definitely used it again.

Walter K 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
5.0

Customer did not leave a comment.

Larry B 
Rating:
5.0

Customer did not leave a comment.

John A 
Rating:
5.0

Nothing. Everything went perfect.

Dino D 
Rating:
5.0

Customer did not leave a comment.

DENNIS K 
Rating:
5.0

Customer did not leave a comment.

Kerry O 
Rating:
5.0

Customer did not leave a comment.

Denise W 
Rating:
3.0

U-Haul rates are not clear. The additional charges should be more transparent. The online return is very cumbersome. especially in this area where internet is very slow. When I did the online return, the final amount due had double the rental charge and CDW. Although the actual charges were eventually correct, this is very aggravating.

David F 
Rating:
5.0

Excellent customer service!

Barbara M 
Rating:
3.0

Customer did not leave a comment.

Daniel H 
Rating:
5.0

Customer did not leave a comment.

Richard H 
Rating:
4.0

Customer did not leave a comment.

John M 
Rating:
5.0

Customer did not leave a comment.

Dino D 
Rating:
4.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Very friendly staff who provided excellent customer service. Thank you!

Raymond U 
Rating:
5.0

Nothing. I had 0 issues. Kind and friendly service

Dino D 
Rating:
5.0

Nothing the facility and its management team were just fine

ROBERT R 
Rating:
5.0

Best rental experience I have had.

Giles A 
Rating:
4.0

Just keep doing the good job.

MULBAH R 
Rating:
5.0

not sure

theresa P 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE D 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

Customer did not leave a comment.

ANGELO M 
Rating:
5.0

Customer did not leave a comment.

Louis I 
Rating:
5.0

I'll tell you twice, that guy Sal is great! :-)

Salvatore F 
Rating:
5.0

This is how it should be!

FISHMEDIACORP J 
Rating:
5.0

Customer did not leave a comment.

Dean C 
Rating:
5.0

Attendent at this location was very professional helpful and provided excellent service!!

Muhammad K 
Rating:
5.0

Customer did not leave a comment.

Joseph B 
Rating:
5.0

Sal was great, no complaints.

DANIEL C 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
4.0

everything was nice and easy. Good customer service.

MARCO R 
Rating:
5.0

Very accommodating No problems at all.

Bruce N 
Rating:
5.0

Customer did not leave a comment.

Francis L 
Rating:
5.0

Customer did not leave a comment.

Donald D 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B 
Rating:
3.0

Returning the truck is a nightmare! The app does not work. You can't get anyone on the text through the website. It took almost an hour to get someone on the phone. This is my second time, and it was like this the first time as well. Terrible!

Michael M 
Rating:
5.0

Keep doing what you're doing! You are all much appreciated. Happy Holidays to all!

Anthony S 
Rating:
5.0

easy friendly would definitely recommend

DANIEL B 
Rating:
1.0

The person who was there when I dropped off wanted nothing to do with me and referred me to the key drop. There was also a bunch of confusion about which location to drop the truck and I was overcharged for 2 days. I was told and it was noted that we would not be charged extra days, per Brandy at the original drop off location.

John R 
Rating:
5.0

Customer did not leave a comment.

Kenneth C 
Rating:
5.0

Location and people were great. There was an issue with the lock box (box open with no keys inside), but after 45 minutes waiting for staff to arrive location we were able to figure the issue out and get our keys.

Lawrence S 
Rating:
5.0

great place

Thomas B 
Rating:
5.0

Service by Sal and his staff was outstanding as usual

Thomas B 
Rating:
5.0

Easy and quick drop off. Great people

Joe G 
Rating:
5.0

Customer did not leave a comment.

Neil B 
Rating:
5.0

Customer did not leave a comment.

danielle P 
Rating:
5.0

Trouble free 😎

RUSSELL G 
No reviews have been submitted for this location.

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