Customer Reviews for Oasis Equipment Rental
(U-Haul Neighborhood Dealer)

574 reviews

2101 9th St   Los Osos, CA 93402
(@ Los Osos Valley Rd)

(805) 528-1009

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 8 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 528-1009

2101 9th St
Los Osos, CA 93402
(@ Los Osos Valley Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 8 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Donald Stoss 
Rating:
5.0

Customer did not leave a comment.

Arthur Daman 
Rating:
4.0

Customer did not leave a comment.

joe stinhouser 
Rating:
5.0

Customer did not leave a comment.

Robert Edwards 
Rating:
5.0

Customer did not leave a comment.

Jennifer McGuire 
Rating:
5.0

Joaquin is the man! He deserves a raise

Philip Gifford 
Rating:
5.0

Nothing. All staff and equipment met or exceeded expectations. Thank you.

CHARLES NICKERSON 
Rating:
5.0

Customer did not leave a comment.

Pernille Kruse 
Rating:
5.0

Customer did not leave a comment.

SEBASTIAN GALVEZ 
Rating:
5.0

Customer did not leave a comment.

jon king 
Rating:
5.0

Especially friendly and efficient. I like these community locations, especially ones with retail selection which can make the visit twice as productive. Oasis is very convenient and is a. Mini-lumber yard for the community.

LEIGHTON READ 
Rating:
5.0

Extra friendly staff

LEIGHTON READ 
Rating:
5.0

Customer did not leave a comment.

Sammy Moore 
Rating:
2.0

Young man wanted me to back up into traffic and park the trailer. I am a 71 yo woman. I had to ask him if he could move it with his tractor. He was rude and acted like a brat . I think I disturbed his lunch. He said I was done and I asked him for a receipt. Something to show I had returned the trailer. He did not know how to give me a receipt. I took a picture of his computer screen. I don't believe I have received an email to verify receipt. I gave him my email address so he could send me the return information.

Cynthia Gilmore 
Rating:
5.0

Customer did not leave a comment.

Matthew Fleming 
Rating:
5.0

Counter service was quick and friendly.

Morten Kruse 
Rating:
5.0

Oasis Equipment Rentals is a great place to rent from. The staff is very friendly and always helpful.

Tory Wiedenkeller 
Rating:
5.0

It was great

STEVE MARVIN 
Rating:
5.0

Excellent customer service

Davidson Pattiz 
Rating:
2.0

The equipment I ordered was not available. I was sent to a different store and I didn’t get the equipment I needed.

Roger Reynolds 
Rating:
5.0

Staff made the drop-off as easy as could be and they helped with the drop-off of the car hauler trailer. Easy to access and drop-off.

Walter Mark 
Rating:
5.0

The people (Jaoquin) at Oasis are very, very helpful and friendly. I appreciate the advice or recommendations they gave me regarding driving the larger uhaul vehicle. The rate for the use of the vehicle is also very good and reasonable. I'll definitely go back there again.

Tory Wiedenkeller 
Rating:
5.0

Super Friendly and Efficient Staff! My only suggestion would be to have locking gas caps.

Nicole Stone 
Rating:
1.0

I am shocked that I was instructed shortly before reaching the drop off agreed to that I was to drive to a different town to drop it off because the original location didn’t have room for the car transport. I drove past and they had plenty of room!!! So basically you used my fuel and time to do YOUR job!!!! Unacceptable. My 2 cats had to sit in a kennel for an extra hour.

JC DU VALL 
Rating:
5.0

Nothing no complaints thank you

Cary Rooney 
Rating:
5.0

Customer did not leave a comment.

George Kirk 
Rating:
5.0

Had to unload the car from the trailer by myself. The guy in front took the trailer off after.

Rayan Melendez 
Rating:
4.0

Customer did not leave a comment.

Kirk Welton 
Rating:
5.0

Customer did not leave a comment.

Greg Abajian 
Rating:
5.0

Everything was wonderful. From renting the U-Haul to great customer service!!

Sherri Fox 
Rating:
5.0

Customer did not leave a comment.

Mark Mondello 
Rating:
5.0

Customer did not leave a comment.

David Orique 
Rating:
5.0

Oasis Rental os great to deal with. Thanks

dieter kehrhahn 
Rating:
5.0

Gosh, I thought everything was done really well would refer anybody to pick up a U-Haul at that location

James Corcoran 
Rating:
4.0

Customer did not leave a comment.

PETER KANAVALOV 
Rating:
5.0

Everything seemed well and the two fellows working there Tony and Joaquin were great no complaints

John Vargas 
Rating:
5.0

Customer did not leave a comment.

Federico Martinez 
Rating:
5.0

Customer did not leave a comment.

Gordon Rosete 
Rating:
5.0

There was a young man who was very polite and helpful to me.

sedigheh Heydaria 
Rating:
5.0

Customer did not leave a comment.

Thomas Tallone 
Rating:
5.0

Customer did not leave a comment.

Adam Cuevas 
Rating:
5.0

It was a smooth transaction.

Tracy Schalwitz 
Rating:
5.0

Customer did not leave a comment.

Tracy Schalwitz 
Rating:
5.0

Best in the area!! Tim was very helpful with 20' truck and auto transport, better than ANY others I've done business with over many years. HIGHLY RECOMMEND THIS location! All of the employees there are also very nice and helpful (unlike the other locations in Morro Bay).

Sandra Knop 
Rating:
5.0

Friendly and helpful workers 😊

Erika Bocardo-Carrillo 
Rating:
5.0

Customer did not leave a comment.

Randy Nash 
Rating:
5.0

Customer did not leave a comment.

Janice Key 
Rating:
5.0

The whole rental process from the start 10/1/22 was the worst uhaul experience i have ever had. I hope I never have to deal with uhaul again & I'm a former uhaul agent from long ago!

angela passant 
Rating:
4.0

Customer did not leave a comment.

Noreen Dahlstrom 
Rating:
4.0

Friendly, easy customer service.

rodolfo uribe 
Rating:
5.0

Customer did not leave a comment.

john DiFatta 
Rating:
4.0

Customer did not leave a comment.

Zachary Cottrell 
Rating:
5.0

Customer did not leave a comment.

Patrick La Grille 
Rating:
5.0

I'm not sure what you could improve. I rented from Oasis Rentals in Los Osos, Ca. Joaquin was the one who assisted me. Super awesome, helpful, friendly, very professional and courteous guy. I definitely would recommend Oasis Rentals if someone needed to rent or buy equipment.

Tory Wiedenkeller 
Rating:
5.0

Customer did not leave a comment.

Mike Lamm 
Rating:
5.0

Make the vehicle reserved available. Upgrades aren't always the answer. I was upgraded from 20 to 26' truck but didn't want it because of gas and fear of driving. Used a 15' and now have to make another 300 Mile trip.

Robby Lorber 
Rating:
5.0

excellent customer service

Wendy Langston 
Rating:
4.0

I'm not sure if it's possible to fix, but the firewall in the cab of the 20ft truck was terrible. It got really hot in there, especially around my feet and calves.

Kevin Albee 
Rating:
4.0

All good! Easy in & out, very friendly help and many items local or mentioned in their nearby store.

ROLF CARLE 
Rating:
5.0

Customer did not leave a comment.

lyndon Castillo 
Rating:
5.0

Customer did not leave a comment.

Julien Santamarina 
Rating:
5.0

I would say that most times I rent a Uhaul, which is quite often for jy business, the location I need to pick it up, that I reserve it for, ends up being changed to a different, inconvenient location. I don't know why Uhaul chooses to do this, and why they offer an ideal location only to change it. This Uhaul facility was very nice, very helpful, but added a total of 2 hours to my day with extra driving out of town to pick it up, as well as additional milage and GAS, which in this current climate makes a HUGE difference. I would like to see this change, and I would like to pick up my Uhaul at the location that was offered, and chosen, because I certainly choose it for a reason. Thank you.

Carrie Skelton 
Rating:
5.0

Customer did not leave a comment.

Chris Cameron 
Rating:
5.0

All good thank you

Luis Gonzalez 
Rating:
5.0

So easy and conveinent. Nice staff too

Marci Smith 
Rating:
5.0

Nothing…as good as it gets…. Very helpful people.

DOUGLAS LOWE 
Rating:
5.0

Customer did not leave a comment.

Andrea Hernandez 
Rating:
5.0

Customer did not leave a comment.

Bob Crizer 
Rating:
5.0

Customer did not leave a comment.

Julie OlsenMiller 
Rating:
4.0

The $19.99 a day truck rental ended up costing us $65.00! For a single drive to and from Home Depot in SLO. We had the truck for a total of 2 hours. This is an outrageous bilking of the customer whose car is too small to pick up large items and get them home. Never again!!!

Carl Cincis 
Rating:
5.0

Perfect, I have no complaints! They had the truck ready to go and I got in and out very fast!

Cynthia Oberg 
Rating:
5.0

Truck was clean and ran mechanically very well, the only problem we had was the air conditioning did not work.

Richard Orrick 
Rating:
5.0

Customer did not leave a comment.

LANI CLARK 
Rating:
5.0

Customer did not leave a comment.

Omega Zaitz 
Rating:
4.0

Customer did not leave a comment.

Sonja Ruhnke 
Rating:
5.0

The people who ran this location were very helpful in my selection of the equipment I used

leroy samwalt 
Rating:
5.0

Truck was far better than most U-Haul rental trucks I've rented. The 2 young men a the counter couldn't have been more polite.

Bruce Campbell 
Rating:
5.0

Very good service!

SAMUEL ROSS 
Rating:
5.0

Customer did not leave a comment.

John Kemak 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Sean Boyd 
Rating:
4.0

Rate per mile is excessive, and wasn't disclosed. U-Haul making money by selling the rental rate, then cashing in on the per-mile. A/C didn't work, but truck did what I needed it to do.

Bruce Curtis 
Rating:
4.0

Customer did not leave a comment.

Chris Ellis 
Rating:
5.0

The gentlemen that helped us were both professional and courteous. Very helpful and friendly. I will definitely use their services again.

Pat Shortridge 
Rating:
5.0

They just took my keys and I left. The guy was polite.

CRAIG PENNER 
Rating:
4.0

Personality of a worm.

Robyn Vierra 
Rating:
4.0

Customer did not leave a comment.

Elden Lemons 
Rating:
5.0

Better gas mileage

Chris Power 
Rating:
5.0

Staff was knowledgeable and considerate very professional would totally recommend the using this facility my experience with excellent thank you very much

Lance Simpson 
Rating:
4.0

Customer did not leave a comment.

ROBERT LOW 
Rating:
5.0

Very friendly, helpful and efficient.

David Ludwigson 
Rating:
5.0

Customer service was excellent thank you for having us use the U-Haul and all I will recommend your place to everyone excellent service probably the best place I've rented a U-Haul thank you

randy gonzales 
Rating:
5.0

Convenient rental of the truck for local use.

Peter Bresler 
Rating:
4.0

The clerk was very accommodating and helpful

Jason Ferrel 
Rating:
5.0

Staff was awesome and very polite!!! Clean and easy to find!!! Gas up close by as well...

Debbie King 
Rating:
5.0

The service and people were Outstanding.

Roger Smiley 
Rating:
5.0

Very easy to return truck after hours curbside. The uhaul app is a a broken waste of time, so I was unable to complete the process to document the return. I just left the key in the box and 10 min after the place opened the next day I received my final invoice with 0 extra charges. So this location is great.

Adam Calabro 
Rating:
5.0

Customer did not leave a comment.

Roberta Chapman 
Rating:
3.0

The vehicle shook violently at freeway speeds took the vehicle back and was charged full price with zero explanation why was told to contact the 1800 number and tried to no avail thanks for renting me a truck for 5 hours for 170 that was not safe to drive

Kyle Kaiser 
Rating:
4.0

Customer did not leave a comment.

Gary Gilliam 
No reviews have been submitted for this location.

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