Customer Reviews for Ok Tire Bashaw
(U-Haul Neighborhood Dealer)

171 reviews

4920 50th Ave   Bashaw, AB T0B0H0

(780) 372-3082

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 4/1/2024: Closed
  • 5/20/2024: Closed
  • 7/1/2024: Closed
  • 9/2/2024: Closed
  • 10/14/2024: Closed
  • 11/11/2024: Closed
  • 12/25/2024: Closed
  • 12/26/2024: Closed
  • 12/27/2024: Closed
  • 12/28/2024: Closed
  • 12/29/2024: Closed
  • 12/30/2024: Closed
  • 12/31/2024: Closed
  • 1/1/2025: Closed
  • 1/2/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(780) 372-3082

4920 50th Ave
Bashaw, AB T0B0H0

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 4/1/2024: Closed
  • 5/20/2024: Closed
  • 7/1/2024: Closed
  • 9/2/2024: Closed
  • 10/14/2024: Closed
  • 11/11/2024: Closed
  • 12/25/2024: Closed
  • 12/26/2024: Closed
  • 12/27/2024: Closed
  • 12/28/2024: Closed
  • 12/29/2024: Closed
  • 12/30/2024: Closed
  • 12/31/2024: Closed
  • 1/1/2025: Closed
  • 1/2/2025: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Tammy Sloan 
Rating:
5.0

Ok Tire, and Windy are wonderful to work with. A very good experience that will be recommended to our friends. Thank you.

Mike Stegemann 
Rating:
5.0

Customer did not leave a comment.

Cristian Barraza 
Rating:
5.0

No improvements needed.

Joe Bell 
Rating:
5.0

Customer did not leave a comment.

Sherry Letendre 
Rating:
3.0

I watched video on how to use the Truck service 24/7 and the video never explained how to “add truck or rental”. I had to then call the U-Haul number and wait 10 minutes for a representative to explain a completely different process to use. It was very frustrating as it cut into rental time by 30 minutes.

Ashlee Foley 
Rating:
5.0

Customer did not leave a comment.

Bobbi-Jean Esslemont 
Rating:
5.0

Customer did not leave a comment.

Don Rosland 
Rating:
5.0

These guys were fine.

takota coen 
Rating:
3.0

Customer did not leave a comment.

Christine Kelly 
Rating:
5.0

Both drop off and pick up was a breeze. The staff was amazing and the only good thing abo it my experience. Uhaul as a company was a nightmare. The truck was gross inside. Even chunks of hair on the floor. Having to make a three hour trip for a truck was frustrating. Booking the movers through you was also a nightmare. Day before they called and told me it wasn’t going to be $70 an hour it would be $310 an hour. This left me struggling to find movers as I am disabled. Also the reason the truck was late being dropped off. Next time I will avoid this negative experience and hire a moving company. I will not recommend your company to anyone. I am thankful for the Bashaw location as I was having a mental breakdown with your company and movers. They were extremely helpful and they deserve a perfect rating

Jennifer Emmelkamp 
Rating:
5.0

Most excellent

Lloyd Knockleby 
Rating:
5.0

Customer did not leave a comment.

Gary Freeman 
Rating:
4.0

Customer did not leave a comment.

joyce currie 
Rating:
4.0

Good service!

Charlene Brosinsky 
Rating:
4.0

Staff go the extra mile for customer service at this location.

Charlene Brosinsky 
Rating:
5.0

Customer did not leave a comment.

michael smith 
Rating:
4.0

Customer did not leave a comment.

tyler kohlman 
Rating:
3.0

Never got the dolly I paid for

Khrys Shinduke 
Rating:
5.0

A great Place, friendly and helpful

Gregory DOLAN 
Rating:
5.0

Great service and friendly staff

Russell Prior 
Rating:
5.0

Customer did not leave a comment.

Monique BAKER 
Rating:
5.0

Customer did not leave a comment.

Daniel Dirks 
Rating:
3.0

Customer did not leave a comment.

Sherry Yates 
Rating:
4.0

Customer did not leave a comment.

David Milne 
Rating:
3.0

Customer did not leave a comment.

David Milne 
Rating:
5.0

Customer did not leave a comment.

Barb Cross 
Rating:
5.0

Great staff. Thanks Kristy!

Barbara CROSS 
Rating:
4.0

Customer did not leave a comment.

Kevin Dingman 
Rating:
4.0

Customer did not leave a comment.

Mike Grefer 
Rating:
5.0

We could not have been happier with our move using Uhaul instead of hiring movers. The truck was great: big, clean, and accommodated all our stuff.

Mark Isleifson 
Rating:
5.0

Customer did not leave a comment.

Lloyd Knockleby 
Rating:
5.0

All went very well as plannedn

Clifford Thoveson 
Rating:
4.0

Customer did not leave a comment.

George Harder 
Rating:
4.0

The clerk was extremely helpful. She made the process very simple to return the truck. Thank you.

Sharon FORSTER 
Rating:
5.0

Customer did not leave a comment.

gordon kristensen 
Rating:
4.0

Your online system sucks. I spent an hour booking online due to a slow and glitchy website. Being asked relentless questions about stuff I don't need. Then I get to the pickup and go through it all again. People waiting behind me to be served by the other side of the business. The clerk did her best. I had to upload my drivers licence pic through my phone. Ridiculous! It wouldn't upload so the clerk took it with the uhaul pad. No problem with the uhaul but your online system sucks.

Allister Paul 
Rating:
5.0

Customer did not leave a comment.

Brent SCHULMEISTER 
Rating:
5.0

Customer did not leave a comment.

Shawn Ram 
Rating:
4.0

So appreciated they had a truck available and got us on the road quickly!

Chris Shewchuk 
Rating:
4.0

Make sure the trailer is cleaned

Pierre Morais 
Rating:
4.0

Customer did not leave a comment.

Bev Codder 
Rating:
5.0

Customer did not leave a comment.

kim ellis 
Rating:
5.0

Customer did not leave a comment.

Lee Hendrick 
Rating:
5.0

Customer did not leave a comment.

Douglas Logan 
Rating:
5.0

The main problem for us was we where supposed to pick up the truck only 15 minutes away, but then were notified we would have to go an hour and a half to get it.

Doug Canadine 
Rating:
5.0

Customer did not leave a comment.

Rick Green 
Rating:
5.0

Customer did not leave a comment.

Hayley Daae 
Rating:
4.0

Customer did not leave a comment.

Michael Painter 
Rating:
5.0

Customer did not leave a comment.

Marcus Klatt 
Rating:
4.0

Customer did not leave a comment.

Caleb Semenyna 
Rating:
5.0

Customer did not leave a comment.

Leona Marks 
Rating:
2.0

I was moving to Stettler. Low rating due to me having to drive 35 minutes out of town to drop it off.

Amanda LaFrance 
Rating:
5.0

Christine was very helpful and friendly ??

Wendy Bowser 
Rating:
5.0

Great people at ok tire

Connie Ramsey 
Rating:
5.0

Still would not recommend uHaul based on the pick up experience

Robert Shirlaw 
Rating:
5.0

Customer did not leave a comment.

Ray Troppmann 
Rating:
5.0

Nothing, ok tire in bashaw was very proffesional and helpful. I would gladly reccomend them to anyone

Jessie Shpeley 
Rating:
2.0

Customer did not leave a comment.

Teresa Brens 
Rating:
5.0

Customer did not leave a comment.

Mark Beaver 
Rating:
3.0

Pre booked either a 20 or 26ft over 5 weeks in advance to ensure I had a unit for the move. And still had to drive 3 hours to go get one . Thats not good. But They did throw in lots of mileage and a free day rental, over all , all good

jason robinson 
Rating:
5.0

dropped off after hours - follow up phone call was great .. don't see room for improvement at all - it was a great experience

Rick Given 
Rating:
5.0

Customer did not leave a comment.

Robert McDonald 
Rating:
4.0

far from my location

Deepak Kadel 
Rating:
5.0

Nothing!!!

Leona Marks 
Rating:
5.0

Customer did not leave a comment.

Bruce Holliday 
Rating:
5.0

Customer did not leave a comment.

linda lowe 
Rating:
5.0

Customer did not leave a comment.

DAVID BRADLEY 
Rating:
5.0

Customer did not leave a comment.

Jeremy Kornel 
Rating:
5.0

Customer did not leave a comment.

Darren Deley 
Rating:
5.0

Customer did not leave a comment.

Warren Mcfadyen 
Rating:
3.0

I will NEVER use Uhaul again. I have forwarded a lengthy complaint to Customer Service outlining my last experiences with your company.

Dana Skwarchuk 
Rating:
3.0

Customer did not leave a comment.

Stephen Yard 
Rating:
4.0

Customer did not leave a comment.

Lois Davidson 
Rating:
4.0

Customer did not leave a comment.

Roy Price 
Rating:
5.0

Customer did not leave a comment.

Lori Longmore 
Rating:
5.0

Customer did not leave a comment.

Jenise Powers 
Rating:
5.0

Customer did not leave a comment.

NKOSIYABO MOYO 
Rating:
4.0

The service was very good. Too bad it is an hours drive to get there though.

Albert Reule 
Rating:
5.0

Customer did not leave a comment.

Michelle Tremblay 
Rating:
3.0

Wasn't open when I dropped off

Nicola Anderson 
Rating:
4.0

I would definitely make certain that your online system was functioning properly. I had to wait almost 45 minutes while the counter person struggled to make sense of your system. This is not the first time this has happened - its every time I try to rent either a trailer or a truck - your system leaves a lot to be desired and I always end up waiting, sometimes for more than an hour while the clerk struggles with the system - DO SOMETHING ABOUT IT. I have absolutely NO issues with the location - the person who helped me was terrific.

TERRENCEANDREW KENNEDY 
Rating:
4.0

Customer did not leave a comment.

Karen Friesen 
Rating:
5.0

Customer did not leave a comment.

VAL STEN 
Rating:
5.0

Customer did not leave a comment.

leona marks 
Rating:
3.0

Christie was extremely helpful! The tire guy Shelby was not! I felt the interior of the vehicle could have been cleaner. Overall experience was ok, I rented the truck about 2 months ago so sorry review is late.

Cassie Johnson 
Rating:
3.0

Customer did not leave a comment.

Gerald Broussard 
Rating:
3.0

Customer did not leave a comment.

Perry Heintz 
Rating:
3.0

I put extra fuel in truck but there was no deduction made out of the total amount that i paid.

MUHAMMAD HAMZA KHAN 
Rating:
3.0

Customer did not leave a comment.

MARK RATCH 
Rating:
5.0

The gal was very helpful in pointing out a car wash for me. She offered to help unhook but I managed fine. Very good service.

VALINDA LEA DAMBERGER 
Rating:
5.0

It was all good.

WAYNE PAUL 
Rating:
5.0

Customer did not leave a comment.

Gary Playfair 
Rating:
3.0

Customer did not leave a comment.

DON PELSEY 
Rating:
4.0

Customer did not leave a comment.

JONGGYU SON 
Rating:
3.0

Customer did not leave a comment.

BRIANNE CANTAFIO 
Rating:
1.0

The location uhaul rep was great but uhaul customer service was absolutely terrable in providing the equipment that I requested. This was the fourth piece I have rented in less then a year.the extra cost as well as the inconvenience it caused me is terrable.

WILLIAM JESSOME 
Rating:
3.0

Customer did not leave a comment.

CURTIS COLE 
Rating:
4.0

Customer did not leave a comment.

DIANA BENNETT 
Rating:
1.0

There was no one at the location drop off, and deposit was said to be returned following the return of truck and still hasn't been put back into the bank! This is misleading and put me in a bind considering I asked before I paid the deposit! You should make it clear to people that deposits aren't returned right away and that there will be no one to return the truck to at drop off point.

SARA ARLIDGE 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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