El cliente no dejó un comentario.Dillon C.
Customer Reviews for O2 Auto Services LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Meghan R.
El cliente no dejó un comentario.JAIME D.
Make sure tires are aired up before sending trucks out.Joshua S.
The truck was clean but it was very old. Engine felt like it struggled at times and at one point Al the lights on the dash went out. My real issue is me being charged for gas when I returned the truck with slightly more gas then it had when I picked it up.Valance S.
They charged me $80 for an hour of being late. $80. That's absolutely ridiculous and outrageous.Kyle G.
El cliente no dejó un comentario.OUMAR T.
No comment @ this timePhyllis L.
El cliente no dejó un comentario.Kimberly W.
Good customer service !Vilayphet R.
When I reserve a truck at a location I expect it to be at that location at that time I do not expect to drive back across town the opposite direction to pick up the truckJeremy D.
Was ready to ro help as soon as we arrived. Gentle man was there when we arrived later in the evening to help us return the equipment.Richard R.
I didn't know I didn't have insurance like I have said before I requested insurance and all my items at one location but everything was changed a day before pick up the staff was friendly and inviting but my equipment was faultylarita J.
Everything was great andtom H.
The owner went out of his way to get us set up with everything. This was our second opportunity to work with him and both were good experiences. "Two thumbs up."David B.
Absolutely outstanding service. I was in a rush to travel and had to leave the following day. These guys waited even after the shop had closed. They deserve all the service!!!! Thank you guys!WOLFGANG N.
The owner went out of his way to get us set up. He sought and found the car hauler we needed. He gave helpful hints. His location may not be large, but he makes up for it with service.DAVID B.
The fender cover on the trailer had a crack in it that had cracked the remainder of the way across making it seem like it was going to break off completely halfway through my drive.Matthew P.
There was no gas in the truck when we received it and the driver did not shut all the way. Tires were bald!HEATHER S.
Very goodANTONIO E.
The vehicle we rented shook you around dangerously in my opinion while going 60-70 mph and when dropped off the owner was not there and so I had to give it to one of his employees which seemed to be too busy to talk about it. Then while I picked it up it was so low on fuel it was chugging to get down the road to to gas station in which the owner warned me and explained he would not charge me for fuel due to the inconvenience. I had to put 60 bucks in it just to get it to half a tank and I used it down to a quarter of a tank which is what my contract said to drop it off at. I then get my receipt by email and notice I had a meisley 7 bucks taken off my bull when 7 bucks will not even get a small sedan down the road. I will not return to this location and was only using this location due to how close it was to where I was moving my mother in law from.Austin D.
I had to call a phone number to reach someone regarding drop off and was told to leave the keys in the U-Haul. I asked if the drop box would be better and was told it would. The garage at this location is sketchy at best and I would have been mortified to send my wife there for any reasonShawn S.
Very nice and quick service throughout.Shawn J.
It was a last minute rental when I got the rental it was under a half a tank of gas and I drove the rental exactly 8 MI I was told it would cost me $19.99 my debit card was charged $45 the rental lasted for maybe 45 minutes so I suppose I was just charged a dollar a minute either way I think it was overpriced sketchy and I would never go there again I will go to a professional U-Haul place where I can get professional service.Stephanie T.
Turns out this gentleman had the exact vehicle I needed at the time. In the future, it may be good to have a bigger truck available. I'm happy with the service.DAVID T.
The location was fine. I think it's absolutely absurd that I paid for a rental, paid $.79 a Mike and STILL had to pay for the fuel! What is the &.79 a mile for!? Had I known that I would NOT have rented. Sadly, I found that out AFTER I picked the rental up. Uhaul, you should be ashamed.JOHANNA B.
El cliente no dejó un comentario.Keith N.
El cliente no dejó un comentario.Thomas J.
Fantastic people. Loved them.JEFFREY C.
Cheaper pricesPhillip G.
Fix the equipment. Overhead door gets stuck, on the trailer I rented, and I had to use a crow bar, multiple times, to close it. The owner of the rental place knew about the issue and didn't tell me about it.Douglas L.
The gentleman who helped me sign the truck out was a tremendously positive person, a joy with whom to work! The truck was waiting. It ran well and did the job. A person was there when I turned it in. The final bill was immediately provided. Cant ask for more.Edward S.
El cliente no dejó un comentario.Kim L.
El cliente no dejó un comentario.RANDALL E.
Stop switching locations on people. I booked to pick at one location, but right when I got there, you told me to go pick totally at different location. (Very unorganized)igor S.
El cliente no dejó un comentario.Yuri G.
El cliente no dejó un comentario.Karan B.
I've already rented another truck. From Penske. I won't be back to U-Haul. I had a full fuel tank. Nice equipment and I'm NOT on hold when I call Penske. My U-Haul experience was a disaster and very disappointing. Never U-Haul.... The customer service on telephone sucked after I waited on hold for long periods. I see no reason to rent U-Haul ever again. I had no problem with my drop off facilityMark N.
The vehicle was old... It was difficult to drive on the freeway in traffic. I returned the vehicle with more gas in it. I should've been compensated for the gas. The location is very subpar. Dirt/gravel lot. Small office which wasn't very clean. There is no safe place to park your vehicle.Herbert R.
El cliente no dejó un comentario.Norberto C.
I always rent a uhaul for my moves. But this time I got a bad truck. I kept having to put gas in the truck every 2miles. I called the uhaul support line & told them about my problems with this badd truck. But they just gave me the run around & were never able to help me . When I return the uhaul truck they still made me put $61.00 in gas back in the truck . I was out of money . The manager O'Neal had such a badd customers attiqute & attitude was very badd . I will never again recommend uhaul to none of my family or friends. Never again . Very badd experienceLaura M.
It's def I'm a bad part of townMatthew W.