Lisa waited on us. She was rude and fast talking telling us to NEVER reserve on line because they always mess them up. We picked it up a day earlier than planned and knew we would have to pay for it. But it went from $207 to $287 for a one way trip. She had us dropping it the next day. We needed it through Saturday, dropping it Sunday morning. We had to call her and she said she would have to check with her manager before it could be changed. SERIOUSLY all we were doing was adding one extra day! When asking her about where to drop it she said Buhl would not accept 26ft truck and for us to decide wherever we wanted to take it. Not giving us any suggestions and only stating I have no idea where you can drop it.
Helmut J.
Customer Reviews for Nuchs In The Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Have trailer hitches people can barrow
Neely W.Overall experience was great. I'll use this as my return location for my next move.
Dale B.Items of concern: 1) The vehicle was handed over with only 1/4 tank of gas in it. I expected to need to fill up the vehicle before returning it, of course, but not to have to do so before I even left the rental facility. 2) The 'check engine' light was on from the moment the rental started. The rep at Nuch's seemed unconcerned by this - and perhaps it was a false alarm, as the vehicle did run fine - but still made the trip a bit more apprehensive due to worry that the issue might become something larger. 3) There was seemingly no way to set the cruise control in the vehicle. Would have been nice if this was explained at the time of rental.
Dennis W.The truck was clean and ran fine but it needed new wiper blades.
Kerry H.My text stated a pick up location in Sioux Falls. However when I got there they didn't have the rental and said I had to go to Hartford. We get there and nobody is onsite. The rental truck was only half full. When I returned the truck, I returned it with a half full tank and was charged an extra fee for not being full. I feel like I got jipped.
Nancy K.The young man who took care of our rental was extremely helpful and had made sure we had all of the things we had asked for before giving us the trailer.
Patricia A B.Pick up location was out of blankets.
Keith K.Store had equipment available to rent, prompt service. It would be nice to have an integrated jack on hitch .
Loren H.Everything went well; I have no recommendations for improvement.
Thomas M.Very efficent kind staff proffessional as well. Will always use nuches on the corner for any truck needs. Sometimes get busy there but there is a reason for that and worth any wait Rapids knows best place to go. Thank You, Sincerelly, Paula White
paula W.Working with the staff was good. The U-Haul app to reserve the truck was really bad.
Steven N.Everything went great and smoothly and the price was excellent too so nothing I can think to improve.
Melody G.Guy was great at drop off location.
Michael H.they said it would be a smooth ride it wasn't you cold fill every bump in the road ,gas mileage was bad, brake light came on
Darrell C.Keep up the great customer service! Very helpful people!
GRACE P.Always fast, friendly and accurate service from Nuchs. Good people!
Rob J.Very easy drop off after oneway rental!
ArthurRandal O.Nothing I can think of. Great service
Leah R.It was great! Super easy and very positive experience. I will use you again soon.
Todd C.Professional, fast and friendly. Definitely recommend.
ROBERT J.Only problem was there computer would not except my company credit card.
Darrem G.Very helpful staff, easy experience. Have used them twice now for rentals and they are great to work with.
John O.Again very good customer service
Michael S.Customer service was the best I could want!
Renee S.Absolutely nothing, staff at Nuchs (picking up and dropping off) were top notch!
Tamara P.Customer service was great helped hook it up was very efficient with the process.
John W.Very friendly and helpful staff!
CHRISTOPHER R.Great customer service!
Lisa J.It was totally different experience they were there they were attentive and I was very happy with the service there
micheal S.Make sure you fill washer fluid.
Ross M.Poor customer service and attitude
JEREMY L.Good experience. I would definitely recommend.
ryan N.After making my reservation 3 weeks in advance, I received a phone call from UHaul 3 days before the pick-up date which I could not answer but saw who it was from on the screen. No voice mail was left, and I assumed it was my confirmation. When I arrived, I was told no units were available, and that I had received a phone call and a text to that effect. No text was received, no voicemail as previously stated. I then had to drive 166 miles round trip, over 3.5 hours, and $26 in gas to pick up a trailer. When I called customer service, I requested - not a refund, just a UHaul credit for the $26 in gas, I was denied. I asked to speak to a manager, the agent said he was. I asked for his name and he hung up.. The next agent I called said he would look into it further and email me - which of course has not happened.
David K.Update your web page to reflect actual store hours, and ensur staff is working during that time frame! Fix your fuel pumps, too.
Dean W.Owner was more concerned about how busy and short handed she was than anything else. Truck smelled like an ashtray. Horrible smell of cigarettes and hard on my lungs.
Craig M.This location has space for storage units that could be built please review that ? Two thirds of my rental time was because we couldn't find storage. And truck just set loaded. Thank you for your survey
Donald H.rare to find the truck not swept out and one blanket that was bagged full of saw dust. Usually things are top notch.
BRIAN C.always nice to work with.
BRIAN C.I returned trailer after hours.
KAY R.I needed help getting the "missing trailer" taken care of and the male person was not helpful at all. This reservation has been a screwed up mess from the beginning.
GREGORY M.Billing is messed up every time I return a truck. Site person is unable to fix it. I am still waiting on a resolution from my last rental.
Nick F.There were holes in the roof.. we had to patch them up with duct tape... then we weren't given any type of a refund for our trouble.
Jay F.nothing staff was very helpful and helped us to get a bigger truck to get a ramp. That made our move so much easier. More money, but worth it!!
JOHN H.WROND DROP OFF LOCATION. DROPPED OFF AT RIGLEYS MARKET MIDWAY, UT.
Charles A.Nothing. Perfect as is
MICHAEL M.Personnel were very friendly and helpful
GEORGE L.