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Bradley J.
Customer Reviews for Nuchs In The Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lisa makes renting there a breeze:-)
Nissa M.Staff was very helpful!
Douglas A.Employee was very helpful!
Kirk D.The customer service was excellent. We were moving from Roseau to the Grand Rapids Area when UHaul changed our pick up to a location 2 1/2 hrs from Roseau and in the wrong direction. I cancelled our order and called Nuch's. We happened to be in the area and Lisa took care us so we could bring the trailer with us.
Ann B.Well definitely should upgrade steering window wipers and radio for better driving experience cuz while i was driving i hade too constantly move the steering wheel too keep it straight the power steering was good and everything just keeping it stright the steering most recommended too upgrade too uhaul for better experience
Raekwon G.Customer service was absolutely excellent when scheduling, picking up, as well as dropping off.
Bonnita H.Unit was clean. 2 of 4 tires were marginal
Patrick W.Lisa is the best! I wouldn't rent from anyone else!
Benjamin W.More cheaper & smaller vehicles, we were forced to use a 20' & that was very expensive. Also for limited expenses I didn't want to add the $15 liability/insurance but looking at them receipt it was applied. Unhappy about that.
Athena I.Great customer service!!😁
Dale F.Complimentary cheesecake with a variety of fruity accoutrements. Sauna, massage services(including a full release.) Some time alone.
Jonathan W.Great and friendly customer service
John Z.Explain the gas policy... not happy I wasted over $100 in fuel costs
Katie Z.Always friendly, prompt service.
Robert J.The person who was there when I picked up the trailer was great. Friendly, talkative, came out and helped me hook up. The person who was there when I dropped off the trailer was rude. I felt like I was bothering him, and he didn't seem to want to be friendly or helpful. Once he got the trailer checked in, he just waved me outside to go park the trailer.
Robert L.Great service and willing to work with me on return timing !
MICHAEL A.Have more than one person working on the last Saturday morning of the month.
Debra H.Pickup site was not very clean. It's a former gas station which hasn't been remodeled in decades, and doesn't look like it gets any sort of regular cleaning. Clerk had a pro-2nd Amendment shirt. Don't care what he wears on his own time, but maybe be a bit more professional while on the clock?
Bryan F.I was initially accused of emptying the gas tank. Here's part of a transcript from a voicemail at the drop off location: “ I have a truck here that you returned overnight him you left it empty and it's supposed to have a quarter of a tank of gas so you're gonna have quite a fuel charge because they charge if it's below a quarter an extra 30 and then I'll charge for a tank of gas so if you could call me back as soon as possible to let me know how you plan to remedy this otherwise I can just charge that extra amount for you and it will be billed to your card you used thank youâ€. Then later I had a voicemail recanting this as the fuel guage had been stuck. “ “Hello it's Lisa from U-Haul again you can disregard the first one when I drove the truck around the building and parked it it popped up to a quarter of a tank when I got it it said zero and 39 miles to go so must've been stuck…â€. Also, there had been broken windshield glass under the seats upon inspecting the truck for return.
David F.Their software wasn't working
Pat M.All good!
jamie S.Very helpful, hooked/unhooked trailer
Mike H.Were very professional curtiouse .helpful .was easy ,quick , equipment worked perfect ,made it alot easier,will use again.
Ron B.Counter person was great. Thanks for all the help.
jared M.Nothing, everything was perfect
Rodney B.Very easy to return, great customer service.
Annette K.Great service. Thank you!
Joey R.Nothing, you guys did great:)
Jim S.Nuch's is a good business. On the other hand, U-Haul's return procedure is horrible. I returned the truck after hours and had to waste time taking pictures in -25 degree weather to prove, I don't know, something. This corporate hoop jumping ruined an otherwise decent experience. Do better.
Kevin I.Excellent service and vehicle! Would definitely use again.
Mike S.The truck had cigarette butts in the door and the snow/ice was not removed from the glass of the truck.
Nicholas M.Make sure the trailer has good tires! Keep original reservations. Had to drive a long way to get a trailer after 2 reservations got canceled to "over booking" We're not happy with Uhaul at all and would not ever recommend to anyone!
Steven V.None
Amanda H.The inside of the vehicle was clean. **The rest of my comments has nothing to do with my pick up location.** The vehicle was returned to them with a 1/4 tank of fuel left so I had to fill it before even leaving the lot. The drivers side wiper blade did nothing but smear water around so I had to buy a wiper blade so I could see where I was going. And last but not least the truck had no cruise control! On the positive note the truck made my 1600 mile trip without any major issues.
Jason T.great company to work with.
BRIAN C.Fast and efficient. Made drop off very easy.
Brenda J.